The customer service was deplorable. I called to request an evaluation and a service estimate, and…read morethe interaction with a woman was extremely poor, with nothing but monosyllabic and unhelpful responses. If this is the level of service they provide during a simple phone call, I can only imagine what their service is like once they are actually doing the work. No, thank you. I will be taking my business elsewhere. I can easily see how many potential customers they must be losing due to this kind of attitude.

Daniel came out, measured went over options for a new door. Delivery and install was a littler…read moresooner than promised and very clean and easy. They sell quality products you can't get at home centers

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

I needed an insulated picture window replacement. I believe we used that business a few years ago…read morewhen we replaced uninsulated picture windows on the front side of the house. The sales representative did not believe that WW did that kind of thing anymore, but had a very difficult time understanding the kind of window I was describing. I spoke with that person 3 times to try to help him understand this is not a typical window, but one that is fixed in place. To no avail, I chose another company. I would give WW a 2 star rating.

I would totally recommend this window company. I have a big house with about 40 windows that all…read morehave sail failure and need replacement. Because it is a big project, I actually contacted at least 7-8 companies for quotes and ended up using American windows because of their best price and the best windows brand and glass package. Energy efficiency was my priority so I want the best price and best windows which seems to be very hard. But Jay (the project manager) made sure I got what I wanted. The team went out to install 40 windows and they absolutely did an excellent job. They were super friendly and professional. I'm very neat and detailed so they made sure all windows are cleaned and properly installed. After installing, they vacuumed and even mopped the floor for me. I'm very pleased with their work !

Amazing experience from start to finish! We recently had American Windows replace all the windows…read morein our house and it could not have had a better experience from end to end. Ben was our point of contact throughout the entire project. He came out to take the initial measurements, talk through the project, and generate a quote. It was a complete zero-pressure experience. After receiving the quote I made an appointment to visit the showroom (though Ben also offered to bring some window samples to the house). We really liked the windows (Sunrise Restorations) and moved forward with the project. The installation went flawless! I'm a bit of a perfectionist and usually have to stop myself from nitpicking on small little flaws from general contractors, but American Windows did such a stellar job I couldn't find a single flaw in their work. I'm very happy I went with them!

Recently had to replace a couple of roofs in Culpeper. Price was lower than competitors, for a…read morebetter shingle. Work force was friendly, solicitous and efficient. Finished ahead of schedule and no problems at all. No extra charges or padding the bill. Incurring extra charges is a famous problem with roofing companies, but there was no attempt here. The homes look much better with the new roofs. :-)

Peak Roofing is an INCREDIBLE company!…read more Their team just completed new roofing on our home and three additional structures on the property and Karla Grove Miller and I could not be happier! Their employees' attention to detail, communication and execution exceeded our expectations. Our roof was 20+ years old, needed many new 4x8 sheets once the old shingles were removed... the "additional cost / change order ?" MINIMAL and very fair... For us, re-roofing a 1903 home with a 1927 addition and old outbuildings presented challenges that only could be addressed with an experienced foreman and his team. Certainly not a "run of the mill" type of roofing project. I obtained several quotes and was amazed at the range of prices for this project - Peak Roofing was highly competitive, accurate in the number of squares needed to complete the job and gave me a good education in the process. After the roofs were completed they did an AWESOME job cleaning up, with several "follow up" trips from different team members ensuring that the job was perfect... Most of us will never purchase a roof more than once or twice in our lifetime. I learned that there are many "shady" companies in this industry. Peak is NOT one of those companies. Hunter Workman evaluated our requirements and completed the quote in a timely manner. He and every subsequent member of their team throughout the process executed flawlessly and exceeded my high expectations! Truly masters at their craft. Thanks for an awesome experience!

Francisco Andia at Irwins Gutter Systems is a stellar tradesman. We've used his services... gutter…read morecleaning, downspout repair and redirection, facia replacement, roofing repairs and maintenance... for almost two decades. There's no one better.

This was the most efficient work I have had done. Francisco was so easy to work with and did an…read moreexcellent job replacing our gutters and downspouts especially since he had some tight areas to get around. The price was very fair. I would highly recommend giving Irvin's Gutter Systems a call.

Rescue Roof was recently at my home and completed 2 jobs: roof and gutter replacement. This is a…read more2-day work commitment, one for the roof and the other for the gutter. Both crews did excellent work and did an amazing clean up prior to leaving my property. Brian Watts, owner is excellent to work with and provided competitive pricing.

Roof & gutters replaced Fall 2014. Now, just after warranty ran out, roof is leaking (see pic. what…read moreis that?) After replacing gutters, they still leaked from day one, told me to get some caulking. I do not recommend.

I had a really great experience with ZEN Windows from start to finish. What I liked right away was…read morehow casual and easy everything felt, no pushy sales tactics, just straightforward and friendly communication. They were super responsive anytime I reached out with questions. Emails and calls were returned quickly, which made the whole process feel smooth and stress-free. They also got someone out pretty fast to measure the windows, so things kept moving without delays. I ordered 10 windows for my townhouse at the end of February, and everything stayed on track. The windows came in April, and installation was set up for the very next week, exactly how they said it would go. The install team (two guys, led by the amazing Mark) was awesome, very professional, worked efficiently, and took the time to protect my floors and furniture. They cleaned up as they went, which I definitely appreciated. Scott, the owner, stayed in touch throughout the day of installation and honestly throughout the whole process. I had a couple of window and sash issues but Scott was amazing and the kind of communication and follow-through really stood out. Overall, I couldn't be happier with the experience. They did exactly what they said they would do, and the customer service was top-notch. I'd definitely recommend ZEN Windows to anyone. It really was a calm, "ZEN-like" experience. Haha!!

What a great and easy experience it was getting new windows from the Zen Windows folks in…read moreGaithersburg ! The team has been together forever and it showed. From the original meeting to the completion of project was seamless and flawless. After dealing with several different companies they're pricing quality of product and laid back professional approach was a appreciated. I would highly recommend Zen Windows.

Based on an experience in March 2026...project initiated after discovering damage and considerable…read morewear & tear to 15 year old townhome roof. RESPONSIVENESS - very fast, very responsive, very professional. A tad too frequent, but apparently roof repair is a competitive business. INSPECTION - scheduled and conducted efficiently; exceptionally thorough inspection report (David). COST - in line with all other quotes, which are apparently driven by the insurance estimate. Green Oak differentiation included owner interaction, master roofer certification, 5 star rating, excellent warranty, professional documentation and workflow management. WORK - scheduled efficiently, material arrived on time the day before, crew arrived on time the day of, work was conscientious and completed in 3/4 day (townhome), clean-up (including loose nail hunt) was impressively thorough. AFTER - received certificate of completion in a timely manner, along with photo record of repaired roof. Not being a roofer, it's difficult to assess the integrity of the new roof & shingles, however the end result appears clean and professional. Suspect the new, high-quality roof will increase the townhome value and/or decrease time to sell based on the high-quality products used and overall curb appeal of the work. Overall quite satisfied with Green Oak. Recommend.

After a large javelin-sized branch impaled our ~5 year-old roof, all the way through the shingles,…read moresheathing, and paper, my insurance company asked me to get a 3rd party quote to compare to their assessor's. I reached out to Green Oak after searching on Yelp (s/o), and was extremely glad I did. Brian H. took me through the process from start to finish, including an insightful explanation of the insurance claim process. The free estimate happened within a few days and ended up being lower than the insurance-assessed quote. He recommended a roof "tune up" as part of the package without pushing or trying to upsell me for more, which i really appreciated. He also accommodated my inquiry of adding on the installation of a bathroom exhaust vent cap, which was missing when we moved in. After being extremely reasonable on pricing and lighting-fast on responses, they scheduled and completed the work the day after signing. The team was efficient and respectful, with a huge attention to detail. TL;DR - Highly recommend giving Brian and Green Oak Exteriors a shot to help fix your home exterior issues, especially when you are in a bind with your insurance company!

Very reliable. Ask for Andrew Smith. He's the owner/operator. Gave up his time on a Saturday to…read morehelp our son with his Eagle Project. He came out and graded the area for him to make dugouts.

TERRIBLE! Andrew Smith is unresponsive, almost ZERO ability to schedule anything. They were the…read morecontractor that our HOA was required to use to repair some drywall. His team took MONTHS to come out and gave me little notice (an email at 10pm the night before)...then, his team didn't show up...then another much delayed email as to his reasoning why. His team came out later and started the drywall repair. They still need to come out to finish their work and yet Andrew doesn't respond to my numerous emails. We are going on two weeks. Terrible company. STAY AWAY.

KBA has been the best decision we made to renovate 3 bathrooms…read more  1. Pricing- very very competitive. I had taken quotes from 6 licensed contractors from Angi, yelp and just Google search. They beat all! 2. Organization- they took 1/2 day to just tape and protect all the non accessible elements to ensure dust or flooring is not impacted for this long term project. Workers would be here exactly 8 am and leave around 5 including Saturday. 3. Cleanliness- They would do as much cleaning as possible every evening to ensure you are not bothered every night. 4. Quality - Work as pictures show, it's beautiful. All the lines angles and perfection that would exceed your expectations. Materials used were at par with industry standards and waterproofing was also perfect. Even glass installer were surprised how precise the lines were. 5. Above and beyond - they fixed issues like water damage, vent disconnection, incorrect wall angles at very reasonable price. 6. Kudos - to Dany, Urias, Joseph, Chris, all other workers who helped throughout last 3 weeks. I would recommend this company without any doubt.

We recently contracted kba to remodel our master bath into a walk in shower with dual vanities…read more Before we began there were several meetings with design manager and manager to confirm each party had clear picture of project. Project began on schedule and was completed to our expectations within time frame agreed with. Employees did a good job keeping dust to a minimum and stored tools neatly each day at conclusion of work. My wife and I would recommend Kitchen and bath to anyone looking for dependable, quality home remodeling.