I bought an oven, that turned out to be broken. They said they would fix it, kept stringing me…read morealong for 2 months. They refused to pay me when i demanded a refund, and I had to threaten to call the police before finally returning my money. Very unprofessional. I do not recommend this business.

Extremely professional, courteous and neat! Our new bathroom is the nicest room in the house!read more

From the owner: kitchen and bath remodelsread more

I hired Algar Home Improvement to assist me as a sub-contractor on several projects. Nate is…read moreresponsive, professional, and does high quality work. I have absolute faith and confidence in Nate and he is welcome on my jobsite anytime and I have already recommended him to customers when I am not able to take a job.

Was looking for a contractor to do some remodeling. They were prompt in the response as the Yelp…read moreprofile notes. Which I found very nice. Nate was courteous and helpful. I did find out that they seemed to be a very busy company and the job I needed would probably get scheduled for the spring of next year which didn't meet my timeline so I cannot speak to their work, but only on their interaction and response times.

Five years ago, we decided to renew our bathroom. A friend of ours recommended Tom because he had…read morebuilt an addition onto her home. I get very nervous about people in our home and around our pets, plus I am super uptight about things looking nice, so I've always struggled with hiring someone to work in our home. Tom was perfect. He was so respectful and kind! They were so fast and our new bathroom is beautiful. Five years later and not a problem! We were so lucky to have found him, I would trust him with any future projects we have in mind.

From the owner: Custom Carpentry Of Norwich LLC Provides Home Additions, Home Remodeling, Deck Construction,…read moreBathroom Remodeling And Kitchen Remodeling to The Norwich, CT and Surrounding Areas. Licensed and fully insured, CT Lic.# 569589

Excellent concern for my lack of knowledge on the process. We are meeting tomorrow to go over my…read morewants and provide estimate.

The business representative was experienced and a pleasure to work with. We did not go with them…read morethis time but will consider them for future project. Thank you for the support. Yelp is fantastic.

Ellen at Tile America in New London is a fantastic salesperson & designer! She helped me choose…read morebeautiful tile for my cottage bathroom & kitchen. So many tiles to choose from at the store!

Besides an awesome selection, I couldn't say enough nice things about how knowledgeable and helpful…read moreJamie, the store manager is.

We have purchased many appliances from Keiths. I'm a little late in this review, but Unfortunately…read morefor us we have become regulars bc 4 appliances have needed replacement in under 4-61/2 years. Not their fault. I'm just getting to the point. They have an excellent service department, especially Sammy. D Josephine was extremely helpful when I was extremely irate. They have an excellent customer service department too Top notch! Today, unfortunately, we had to order replace another refrigerator, (3 years of life) but we had a great sales rep Ashley. Patient , kind and knowledgeable . I would highly recommend Keiths appliances. Hands down THEY CARE ABOUT THEIR CUSTOMER! Top notch team Sincerely Josephine

Credit to the delivery team--they did the right thing by identifying the dryer was damaged and…read morestopping the delivery. Unfortunately, the overall experience with Keith's Appliance was very disappointing. I purchased the dryer when there were multiple units in stock (around 10), but delivery couldn't be scheduled for two weeks due to their backlog. After waiting, the unit arrived damaged--and by then, all other units had been sold. I also had to call them myself both to arrange delivery and again after the failed delivery--they never followed up. So despite buying while it was in stock, I ended up with nothing after weeks of waiting. I understand issues happen, but there was no meaningful effort to make this right. I hope the team takes a closer look at this situation.