Still a great place with great prices. We are greeted with an actual smile every time we walk in…read more It's not the usual monotoned 'welcome In' it's like a 'hey we're happy you chose us welcome in.' We always find what we need. They have a little bit of everything for us country folk living on the outskirts of the city. Highly recommend the poison ivy soap they sell. It works the best.

This is a fantastic hardware store with employees who go out of their way to help. Dylan changed…read moretwo license plate covers for me that without his help would have been impossible for me to accomplish. His knowledge and kindness made my day and reinforced the value of frequenting local businesses while avoiding the more impersonal big box stores. Thank you, Dylan, you're the best!

The service was absolutely excellent . I was helped by a gentleman who knew his stuff. I needed…read morefittings to replace my well pump. He helped me From the beginning to the end with his expertise. You can find that one on one assistance like the good old days. The rest of the staff were also busy helping other customers . The gentleman got me exactly what I needed also giving me great advice on getting the job done right ! I went back to my cottage and tackled the job in know time at all . I have water flowing and everything is working perfect. A special thank you to the gentleman for helping me out. The value that store has, Not only by the employees but the merchandise is very fair . I go there all the time for My needs and bypass the big box stores to give this local business my support. Thanks again !

Not a bad store but the pricing is a bit higher than others. They do have a good select though.read more

Witnessed some truly appalling behavior by the staff at this location. Extremely rude. Gaslighting…read morea patron and yelling and cussing.. i'm a longtime Tractor Supply customer I've been coming for years. This is my first time coming to this location and I'd never go back again!!

Terrible Customer Service. Return policy is a joke!…read moreWoke joke. Go to Home Depot at least they take care of their customers if an issue!

The garden center has the most beautiful plants around. I can't buy as much as I like because the…read moreprices are to high. Same goes for the true value store. Beautiful home and garden decor. But over my budget.

What a great shopping experience! I was greeted as I walked through the door - and it got better…read moreas I went through the store! Customer service is excellent!! Clean store, well marked items. Thumbs up!!

Emerson, JJ, and the entire rest of the staff were incredible. Last week my battery died in their…read moreparking lot and they were all so helpful. Emerson came out and helped me out and JJ provided tools so I could change out the battery right in the parking lot. It was only about 10 degrees out, which made it even better to have people willing to help out. The battery change was a success and I drove off thinking how great smaller, local hardware stores are than what you typically get at the big box stores. Thanks so much!

True Value is surely a very nice, clean, organized and well stocked hardware store. Lot of…read moredifferent items that are neatly organized. We needed some electrical items and a plunger and did not want to drive too far to the large box office store. We had errands to run in town and were driving right by, so we stopped in. Was able to quickly find what we needed without walking a mile in the store! The signage and groupings in the store made it very easy to find our items. Did want to browse some of the other areas but we ran out of time, but plan to return soon.

They replaced handle on my favorite shovel with a smile! It is better than new and will store in…read moreour shed!

I cannot say enough great things about Mansfield Supply. A true family run business for multiple…read moregenerations. The high quality friendly service surpasses anything in modern society. They will help you find anything, and there is little that they don't have. They will even help you problem solve solutions to construction and repairs. One small item I was looking for was empty on the shelf. They looked it up on the computer and said "It is on the truck and will be in the store today by 2:00" I came back and the shelf was full. I have been coming here for 45 years. I wish other types of stores were run as well.

I have used this hardware store which is close to my house in Coventry instead of going to the…read morenearest Home Depot. The people are always friendly and very helpful and know a lot about hardware, instead of getting the wrong information at other stores.

A real "home town" hardware store. They've helped me select products to do a variety of products…read moreand they've worked out very well: Staining our deck, removing moss from our roof, and bug product for the lawn. We've lived in Hebron almost 10 years and it's nice that they know mine and my husbands name when we walk in the door. I always check with this hardware store before heading out to any of the 'big box' stores and often I'm surprised at the items they carry. We'll continue to be customers of our great local hardware store!

Friendly and helpful. By the way, they close at 2 p.m. on Saturdays. (Writing this on May 2, 2026)read more

Willard's, tucked away in Willimantic near the firehouse, is a wonderful resource. Unique among the…read moreindependent hardware stores in the area, they cater to contractors and specialize in building supplies. Because they sell to professionals, they carry higher quality tools and supplies than the more typical homeowner-focused hardware stores. They also have a great selection of paints and stains, including Benjamin Moore. They are also distinguished by their lumberyard. They carry a broad selection of quality wood, from small molding pieces to plywood and long boards and milled products, and their knowledgeable employees can help you figure out what you need for a project. They buy better lumber than the big stores, so you don't need to root through stacks looking for acceptable boards. Once you place your order, drive in to the lumberyard, and employees will make any cuts you need and help load the wood into your vehicle. They also deliver, for no additional charge, a handy service for long boards and large orders, and a necessity if you can't fit lumber in your vehicle. The staff is very knowledgeable about lumber and building supplies, and have helped me many times when I wasn't quite sure what I needed for a building project or how to go about making something. Because they know many local contractors, they can also make recommendations when you need to hire someone to do a job. If you go there, mind the hours, because they are closed on Sundays, and also close earlier in the day than other area hardware stores. Willard's is an incredible resource in the area, with a great selection of high-quality building products and supplies, knowledgeable employees (many of whom have been there many years), and great customer service. They also deliver. Need I say more?

Excellent small town hardware store that seems to have everything I always need. The employees are…read morealways helpful with finding things or making suggestions to better your project. The owners are also very friendly. Great place for when you are in a pinch, or when you don't want to drive 25 mins to Lowes for the exact same thing.

Saved my 4th of July. Not only did they have the grill I was looking for, but they set it up and…read moredelivered it on the same day. They have earned a customer for life. Can't say enough!