I completed the AB541 First Offender program through Adapt Programs, and I can say without hesitation that they made a difficult chapter far easier to navigate. From enrollment through my completion, the experience was marked by professionalism, clarity, and a quiet sort of respect that is rare to find. The staff were attentive and patient, every requirement was explained plainly, and the administrative side, including my completion certificate and DMV documentation, was handled with care and precision. What could have been a purely bureaucratic obligation instead felt like a process I was guided through rather than left to manage alone. I am grateful to the team at Adapt. read more

I don't really badmouth anyone or any place, but this place is terrible, the employees are incompetent and lazy and liars. They should change management. Quality of care is terrible. I do not recommend this business to anyone. read more

Definitely recommend this program. Everybody is great. Especially Dede Welsh. She helped me a lot in guiding me through the whole process. If you want a program where they treat you nice and with respect go here. read more

My meetings on Tuesday's at 7:00 with Ms. Anita are very informative and helpful with my recovery!!!

"We treat you with respect we are your support team" except Lola. She answered the front desk super rude yelled at me told me I can't be calling to ask about my schedule. We argued longer than she helped answer my two some questions. She doesn't seem to like her customer service job. I feel super stressed after calling I was just trying to prepare for my first class because I had a concussion recently and it's very hard for me to focus and remember things but she made it seem like that's not her job to confirm if I have class and what time this week. Super disappointed I hope I can deal with someone else next time. She didn't wanna transfer me to anyone else to help me either. read more

Adapt Programs - DUI Schools Near Me - Los Angeles, California

The staff here, every single one of them were very helpful and friendly. During a time of crisis and need these people understand that you have made a mistake and treat you like a human being. I was very grateful. Thank you. read more

If I can give this place a 0 I would! Takes people out of jail to "rehab" but yet are so quick to kick people out and leave them at start 0 again. I don't recommend AT ALL, thanks to them I don't know where my loved one is: NO They don't give you information about them where there going and point blank, never answers their calls and always rude. read more

Hi Robert, let me start by saying your staff should abide by your words, Dede or something similar since she didn't want to repeat her name and let me know that's all i needed to know, was extremely rude. i called to get information on how much my son owes so he doesnt go into fault and i understand you cant give information over the phone i just needed to know how to pay, she proceeded to tell me information about his classes anyways in a demining manner (which i didnt ask for) and gave me the biggest attitude after hanging up on me twice and putting me on hold once without answering. After 5 calls she said she was busy and she told my son to come into the office, mind you he was at the office the day before and he was told his file was lost, he should call. i was polite, let her talk, and vent, and i just wanted to know his balance. after asking her why did she have to be rude she answered with i am busy and dont have time for you. She was talking over me and cutting me off. In no way shape of form this screams you are there for us and treat us with respect. Now im afraid his file is lost, we dont have an update and he can be at default because of the staff careless attitude. read more

Had a decent experience with the instructors. Classes were actually enjoyable. And I felt like I benefited from them. However, as far as my overall experience, it's been daunting. Not only is the program very expensive, they nickel and dime you for every single thing. Whether you miss a class, there's a fee, if you need to reschedule, there's a fee. Now the main issue that I have with this place, is that the office does not have it together. You get different information from every single person that you talk to, they give you different amounts that you owe, sometimes they even pulled the wrong file. Now today I am very upset. Because I went in it was 1250, now I knew I was cutting it close because they close at 1 o'clock. But at this point all I needed them to do, was close my file that I've already signed off on and I've already paid the complete balance due for. I've asked multiple times over email if they could make this happen on their end and send my completion to the DMV that has been done for months.the staff was very rude, and just started yelling that they were closed from the moment I walked in. Now the hours on Yelp and Google clearly stayed that they are open until 1 PM which I expressed to them. I then told with a smirk that the office closes at 12 o'clock. now it would've been amazing if that was stated anywhere online. I wasted my time to go to the office, when I could've skipped that trip altogether. I then asked them if they could. Please prepare my file on Monday morning or prior to because I would be there right when they opened. They said they'll do it when I get there. I just feel like with the thousands of dollars that people spend for this program, the service and procedure should be a little bit better thought out and executed. read more

Frances of Adapt Programs is really good at her job she interacts with you and gives you information also keeps you involved in the coruse compared to the other people i had the experience of being in a class for 3 months thank you FRANCES. read more

This place was great! They helped me set everything up since I transferred from another program. They enrolled me the same week and notified the court immediately. They took the time to explain the program to him and I not once dragged my feet in attending. The girls (Nayeli, Miriam, and Vanessa) and the counselors Michelle, Linda and Luis are awesome! Very good they help all the people no discrimination here at all, flexible with all the hours or time of classes. The staff deserve 10 stars. read more

Adapt program is a great school with great staff. I learned a lot from the classes and teachers. Robert is a great guy who helps you stay on track with payments and dmv paperwork. He helped me a great deal a few times. He didn't have to go out of his way, but he did, and I appreciate him doing so. Mike and Lyndia were my teachers and they both left a big impression on me they are great role models! I am lucky to have found the adapt school program. I usually don't follow through stay on track and compete a lot of things, but I was able to with the adapt school program. read more

This program is the worst, They expect you to be on time when They don't even have parking if you're 1 minute late they will mark you as absent and make you pay 20 dollars for each absent. I got terminated from the program due to being 1 min late. You're paying for these program to help you But their main goal is not to help you but to steal your money and make you look bad in court Big mistake on choosing this program. read more

Avoid this place won't give the certificate after you finish the program they make up their own rules forcing you to do AA meetings even though dmv doesn't ask for it STAY AWAY read more

This place offers a flexible schedule when doing your dui classes and they are caring and want what's best for you. They don't judge anyone and help us learn from our actions. I'm grateful for my teacher MR Daniel. read more

Very helpful place. Helped me complete my program with no problems. If you need help when enrolling in a dui program they can help.

I transffered from an adapt DUI in whittier. I moved back to los angeles and the program had another office close to me. The reviews for this dui program made me think about not going. Upon arriving things were not that bad. It looks like they are under new management. They treated me nicely and nayeli and grace assured me that the program would not be anything like the reviews. I'm glad they can keep their promise. read more

Best dui program in Los Angeles. Michelle is the best and Luis is also a great at managing the place.

Thank you Robert and Danny for the friendly service. I greatly appreciate it. They made the process smooth and quick I definitely recommend this place.(: read more

This program did not submit my completion paperwork to the court after I was done with my 3 month program. I just found out I have a warrant and my probation was never closed on that case due to them not sending in this paperwork. I had no idea. I now have to go back to court and explain the situation, showing proof of my completion. When I called them to get my proof of completion, I was told that I have to come into the physical office and fill out an information sheet and then they have 48 hours to try and find my file. IF they find it, they will re-submit it to the court. Only 7 years late... Avoid ADAPT PROGRAMS. read more

WARNING! After you're done with the course they will withhold your paperwork and claim you still owe them money. This happened to a few people in the class including myself. Luckily I had saved all my receipts and they ended up apologizing and said they made a mistake. Make sure you save all your payment receipts they will try to cheat you out of your money! read more

This company has been withholding my paperwork of completion for a year now and refuses to give it to me, I owe no money, complied in every way and still the Director finds a way to give me a headache!! It has been nothing but hell dealing with these people and ive about had it, please do not go here read more