Caring staff, good therapists, patient respect. The biggest weakness was in the discharge…read morearrangements. Nothing was finalized at discharge and it took 3 weeks at home and personal connections before promised therapy was arranged. The person in charge took no responsibility for the delay.

I will like to say that the care is top-notch and the quality of care is excellent and the staff…read moreare excellent and the office staff are excellent

My father has been in the care of Broadway By The Sea since early 2025 and he is a kidney dialysis…read morepatient at the Long Beach VA Hospital. He is 94 and also suffers from late stage dementia. Early on it was a big adjustment for all of us, but through time, I think we have all adjusted nicely. The staff is very kind to my dad and to me when I am there. The facility is very clean and now features some new interior and exterior decor which makes it feel more homey and inviting. I appreciate all they do at Broadway By The Sea to keep my dad well cared for and safe. Thank you all so much

Came to see my father in law. This facility was nice. There was a security feature to enter, as…read morewell as at the front desk upon entry. I was greeted with kindness and help to get checked in and locate dads room. The place was clean - no odor or must smell. The public restroom was also clean. Dad seemed happy. No complaints about his room and as I was leaving his physical therapist was coming in to help him exercise for the day. I would recommend this location if you're looking into short or long term care for a loved one. Thank you Broadway By The Sea

It's places like this that function more as a prison for rich parents who don't like their kids'…read morebehavior, then to actually help with sobriety, that are contributing to the current opioid crisis. This place was fine while I was there, paying them. Granted, there were a lot of troubled older teens without a real issue, so it was hard to focus on my sobriety. The fact that it is more like a prison for rich kids says something, but I was still able to find my way. My main issue is what happened after I left. I needed proof that I was staying there and getting treatment for my addiction, which they would not supply. This caused my college to fail me in classes and dropped my GPA to a level I will never recover from. Additionally, they released a newsletter that printed my sobriety date falsely. They said I relapsed on print. This is inexcusable to do to someone early in sobriety. It's hard enough staying sober without your old rehab messing with you. They committed libel, and I probably should have sued. Had my family seen that newsletter, they would not have spoken to me for years. I guess I got lucky that no one read it. I am still sober (over 15 years!) despite their efforts or lack thereof. Needless to say, they did not help with my long-term sobriety. They were detrimental to it. Probably in their best interest for people to relapse, then they can bill you again and take you back. I stayed sober by avoiding this place like the plague once I got out. Lastly, what Cade said in an early review was true about one of their employees sleeping with one of the female residents. Generally, the women who stay there have it a little easier and get away with more. I guess that is why a lot of these 5-star reviews are by woman.

The treatment and care at the center is less than a zero star. Their staff are mean rude and will…read morenot help whatsoever. They will only keep forcing you back to stay so you don't leave. They're only thinking about themselves and their money the therapist there are a joke. They are completely useless And a complete waste of money. This rehab is not worth anyone's money hasn't helped whatsoever. It's just a humongous waste of time. Also, all the pictures is nothing like how the actual rehab is. The rehab is literally one star they will not do anything to really help you get through any of the step work or to help you get better. I would honestly say that if you're looking for a treatment center go somewhere else this place will just keep taking money from you and won't let you leave just because you signed a contract meaning that they have to keep you there making a very difficult to actually be able to leave on your own terms I will definitely suggest this place gets new staff a new owner and therapist that will actually be respectful. Also, on my time there a therapist got in my face and tried to fight me few of their staff members or very rude and always picking on me there I pretty much felt like I was being bullied while I was at that rehab by the staff, the owner and the clients they did not have any understanding of how it is to come off a hard drugs and if you're looking for any sympathy or empathy, you will not get it here the better solution for someone who is really struggling and needs a program would be good into a hospital so they can give your right medication. This place did not give me any medication whatsoever and drove me to insanity. definitely would not recommend this place one star

As a veteran I was transferred from the VA to this facility , upon arrival the administrator…read morewelcomed my wife & I . She informed us that if we ever had to leave to go back to the VA for blood work, or anything else my bed would be saved for 72 hrs. Well the next day I had to go to the VA for blood lab. As I had complications, Had to stay overnight at the VA . It so happened within 6'hrs my bed was occupied & my personal processions misplaced for 24 hrs. When my wife questioned staff , she was informed if you don't like what happened file a complaint with management. When the VA released me to return to this facility, I refused & relocated to a different facility.?

A very nice place for acute care. But they do not allow long-term care after the Medicare 90 day…read morePeriod expires.

Working with the staff is a pleasure. Excellent care for my brother. I highly recommend Colonial…read moreCare Center.

Charlie, the marketer, recently gave us a tour and was absolutely amazing--so detailed,…read moreinformative, and accommodating that we decided to choose this place for our loved one! The facility is spacious, clean, and very bright inside, which makes a big difference. It doesn't have that dark, depressing feel like some other places. Overall, a very welcoming and positive environment.

I would HIGHLY recommend Courtyard Care Center…read more I spent 1 month at Courtyard and was very pleased with the care they provided. Everyone I came in contact with was friendly, professional, and above all, caring. Shout out to CNA's, Olga, Jose, Carlos and Crystal. The Physical and Occupational Therapists were upbeat and full of motivation and praise. Shout out to Shelly, Celena, Mandy and Alex. Also Kim and Kat (PT Manager and Asst. Manager). Courtyard is very clean! All rooms were swept daily and deep cleaned regularly. In the rehab room, all equipment is wiped down with disinfected after each use. Food was what you would expect... (No Michelin Stars) but, the staff made sure you were satisfied and good about offering alternatives. There were a few mix-ups with medications when I first arrived, but those were straightened out immediately. All in all, very happy with our choice.

Since my review, management has employed more staffing. There is an effort to improve the food…read more With more staffing, there is more patient attention.

This facility has only been open for a little over a year, and I had passed it many times. I…read morerecently had the opportunity to become more acquainted with the program they offer and the staff. It has been nothing less than a pleasure in every aspect, and would highly recommend this outpatient facility to others in need.

This place really cares about their clients they really go above and beyond to make sure that the…read moreclient has the tools necessitated by a great recovery they follow you throughout your entire recovery establishing alumni memberships and coach you along the way it's not an institution that put you in and put you out and forgets about you Redgate we can BHS is really a great institution. Most of the times people in the medical industry take the care out of the Phrase medical care and this institution definitely puts it back with the great care and hold you by the hand and show you the way level of care that they provide I am in there transitional housing program since I've been there I've been able to secure two jobs get a brand-new car working my 12 step program all the way to my ninth step I have a sponsor I have a home group I'm doing the things that have been suggested and so far it's working I've secured a section 8 housing voucher and the director of the transitional housing program Esperanza Romero really literally takes you by the handand shows you how to fly I will be forever in debt it to BHS as a whole and as a transitional housing program

So far, I'm loving it here. I was supposed to do this for court months ago but went to Fred brown…read moreinstead as they had free recovery bridge housing. Roots also has recovery bridge housing and intensive outpatient. I'll update when I'm finished with my 6 month outpatient, but so far the drs and groups have been great. I have to do 5 hrs a week for outpatient and drs visits count towards my 5 hours. RootsThroughRecovery is a trauma-informed outpatient treatment center located at 3939 Atlantic Ave, Suite102, Long Beach, CA90807. Founded around 2013/2016, it offers a wide spectrum of services including intensive outpatient (IOP), partial hospitalization (PHP), outpatient detox, medication-assisted treatment (MAT), and supportive sober living. Treatment Approaches * Evidence-based modalities: CBT, DBT, EMDR, motivational interviewing, somatic experiencing * Experiential therapies: Music, art, mindfulness, yoga, even equine therapy * Co-occurring focus: Treats trauma, anxiety, depression, PTSD alongside addiction * Special populations: Teen/young adult programs, LGBTQ+, first responders, military, executive professionals * Aftercare and recovery support: Sober living connections, case management, ongoing check-ins, relapse planning and overdose education, including naloxone training Pricing & Insurance * Insurance: Accepts Medi‑Cal, Aetna, Cigna, Blue Cross/Blue Shield, TRICARE, Humana, UnitedHealthcare and more * Out-of-pocket costs: * 90‑day co‑occurring with housing: ~$45,175; without housing: ~$39,775 * 90‑day SUD-focused with housing: ~$36,400; without housing: ~$31,000 * Includes PHP, IOP, EMDR, TMS, and two-month post-discharge follow-up Accreditation & Outcomes * Accreditations: Joint Commission, California Dept. of Health * Success rates: Independent study (Vista Research Group) found 50% of alumni abstinent at 1‑year post-treatment after ~104‑day program * Awards: Silver Award at 2022 Excellence in Treatment Strengths & Reviews * Highly personalized trauma-informed care with small groups and individual attention () * Engaged staff: Users note compassionate, accessible clinicians and ongoing support even post-discharge * Holistic and innovative: Integrates alternative therapies like art, music, yoga, nutrition * Strong aftercare: Transitional housing, case management, peer support and relapse coverage for early returns * High satisfaction: Rated 5/5 on Recovered.org based on accreditations & reviews Potential Considerations * Cost: Without insurance, out‑of‑pocket costs can range from ~$31k-$45k for full programs () * Outpatient model: Limits on overnight care; PHP offers structure but it's not residential Final Thoughts If you're seeking a trauma-informed, evidence-based outpatient rehab with strong aftercare, Roots Through Recovery stands out for its holistic care, specialties, and solid outcomes. It's well-suited for individuals with insurance coverage or sufficient financial resources for self-pay.

I called today to request information Stephanie was very helpful and answered all my questions she…read moresaid someone will call me back to provide me with information. Nicole Richter called me and was very rude yelling at me because I was asking questions and she said the clinical director denied my son. I told her she was extremely rude and I hung up . She then text me to try to clean her attitude up. Nicole Richter is very unprofessional and need to reconsider her position

do not trust these people with your loved ones my brother has dementia and they allowed him to…read morecheck himself out against drs orders... it's going on 4 days and he is still missing and they're to busy covering their asses cuz they know heads are going to roll... yes, there's a missing person report and long beach police said that lb was to big to look for him.. useless... this place will only cover their asses!!

A very competent and caring place. The social worker, Angi is smart and helpful. All the nursing…read morestaff is very good, but Faye and Irwin are exceptional.

Pacific Palms Healthcare did a really great job taking care of my mother for the 21 days that she…read morewas there. The staff was as attentive as they could be with a pretty full facility. When they did take care of my mom, they did so with pretty good care and gentle handling. The one thing I would be a little more focused on is the interaction between nursing staff and therapists- my mom was there to strengthen her legs after being in Kaiser ER with terrible cramps. But after therapy, she was usually back in bed which meant she spent the majority of her time not in a wheelchair, or not seated. Which, for an old person just accelerates the loss of muscle and energy. I know nursing staff doesn't like to move patients, but for patients who are there for therapy, I think there needs to be a little more proactive time out of bed to help them ready to get home. The management is superb. The front desk was superb. The Kaiser care team was mostly good. I wasn't a fan of the Kaiser Social Worker team as they did not connect the Home Health Care that my mom was to received after being discharged. But by enlarged Pacific Palms rehab rehabilitation gets a thumbs up to take care of your loved one and family members.

If you would like your loved one, over medicated, left in wet diapers, not offered a Care Plan…read moremeeting and encouraged to not walk send them to Pacific Palms. Word of advice: call their Ombudsman while your loved one is in their facility: 800-334-9473 OR 562-925-2346 Once they survive their stay and you want justice: 310-345-6884 Everyone deserves care even of you can't speak Tagalog. I have no idea how they received 4 stars from Medicare. I was fooled. When you visit they will show you a different rooms than what your loved one will be in. There is a water line like the place was flooded. I understand there is a health care worker shortage some of the CNA's give their all. Be aware of upper management. I pray your loved one makes it out alive. Im not exaggerating.