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    Adaptive Roofing

    3.7 (6 reviews)
    Closed 9:00 am - 2:00 pm
    Updated over 3 months ago

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    High Point Gutter

    High Point Gutter

    (75 reviews)

    Excellent service, honesty, and professionalism…read more We had a great experience with High Point Gutter, and especially with their service person, Jerrod. Jerrod's work was extremely professional from start to finish. One side of our gutter had some minor damage, and the original contract was to replace that section. After carefully inspecting it, Jerrod told us that a full replacement was not necessary and that he could fix it instead. He contacted the company to update them and ended up saving us about $500. That level of honesty really impressed us. In addition, Jerrod did a very thorough inspection of our roof and checked for any moss-related damage. He helped us apply Moss-B-Ware to protect the roof and noticed that we didn't have enough product to fully cover it. Without hesitation, he used some of his own Moss-B-Ware at no additional charge--both the materials and extra work were completely free. He also took extra time to explain how to properly protect and maintain our roof going forward, which we truly appreciated. He went above and beyond what was expected. Overall, we are VERY happy with Jerrod's service. We will definitely hire High Point Gutter again for our roof next year and in the years to come. Highly recommended! By the way, his service is backed by a 3 years warranty.

    I contacted this company to address a single noisy downspout. I received multiple quotes, and…read moretheirs was by far the highest--more than three times what other companies quoted. They actually provided two separate estimates: one for the noisy downspout and another for a basic cleaning. When I asked why the estimate for the downspout was so high, I received a passive-aggressive text from the estimator, Evan K., saying that I was "not the right fit" for the company, complete with a smiley face emoji. I then attempted to schedule only the basic cleaning (the separate estimate), because the project manager had not indicated that I was not allowed to do so, and I continued to receive automated reminders via text and email. Then, Evan K. followed up with a passive-aggressive email, also complete with a smiley face emoji, continuing the interaction unnecessarily. After that, my number appears to have been blocked, and I was no longer able to reach anyone at the company. Regardless of pricing, this level of communication is extremely unprofessional. Based on this experience alone, I would not recommend this company.

    Gu-Wi Gutters & Windows

    Gu-Wi Gutters & Windows

    (539 reviews)

    Haller Lake

    A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

    Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

    Issaquah Home Services - Before and After Residential Pressure Washing

    Issaquah Home Services

    (28 reviews)

    Had my roof and gutters cleaned by Issaquah Gutter…read more Upfront and post service - Issaquah Gutters has excellent customer service. The customer rep Morgan is awesome / responsive, the crew was super nice (Andrew and Clayton) and the owner replied timely to questions / concerns as well. The a roughly 3000 sq home - 2 story, the project probably took the team 1.5 hours to complete. I surveyed the site afterwards and it was in good shape - not a whole lot of leftover debris from the roof. The crew used a water hose for the moss / gutter clean and afterwards applied a liquid solution to prevent moss - I was told the solution should be applied every 6 months (water hose and not pressure wash as pressure wash is too much for the roof). A brush wasn't used like some of the other gutter cleaning companies. The next day - when the sun was out I walked across the street to get a clear view of certain sections of my roof. I noticed "green" / moss still on a certain area so I took pictures and sent them to Jordan. He replied and said that he would have the team come back out and take care of it. Overall - Issaquah gutter has great customer service. Giving them a four star because we had to have the crew come out after the project to get the remainder of the moss on the roof. If it was all completed on day 1 I would have given them 5 stars. I engaged with a few other companies up front and went with Issaquah because they were most responsive and professional.

    We recently hired Issaquah Pest and Home Services to complete an air duct cleaning. Justin was our…read moreassigned technician, and we were thrilled that he was both delightful and hardworking! He went above and beyond to service our vents (even with some surprise obstacles - and perhaps some lapses in training). Since this particular service is new for this company (which we didn't know when scheduling), there are still some "kinks" being worked out. First, our tech was not provided access to information we shared with Customer Service in our scheduling process (i.e. our tech didn't know he was serving a home with ceiling vents, and thus, didn't bring a ladder or proper tools AND we were told by Customer Service that he would service the furnace, which he wasn't trained to do). Also, the company doesn't currently vacuum/wipe down affected surfaces after a duct cleaning service, so customers are left with a mess to clean-up. Growth opportunities acknowledged, overall, we enjoyed our experience with this company and can't say enough good things about Justin as a person. He was really such a joy. Pro Tip: Ensure you confirm your service needs directly to the tech before they arrive at your home, so they are adequately prepared.

    Adaptive Roofing - roofing - Updated May 2026

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