Absolutely ridiculous been in the waiting room since 6:30pm and its now almost 10pm still waiting…read morein the waiting room do not recommend this emergency department to anyone!

My partner has had two visits there. Absolutely the best hospital we have spent time in, bar none…read more Everybody on staff, from the MDs to the custodial folks were invariably friendly and ready to help in any way they could. The buildings are not modern, but everything is clean and well taken care of. We could not be happier with the care that she received there. I just hope UVM Medical Center doesn't try to take them over. That would be a disaster.

What a great experience. The staff was friendly and attentive, and the physician had a great sense…read moreof humor (important because we were there for quite a silly injury) and took care of us. Wish every urgent care was like this

When I arrived the facility, there was a sign on the door indicating they don't accept insurance,…read morenor do they bill insurance. They also do not provide you with a receipt suitable for you to submit to your insurance. The receipt that I was given did not even list the name of my provider. In addition, no one there was anywhere close to friendly. It was one of those instances where it appeared. Everybody hated their jobs. I had to use the bathroom to provide a urine specimen. I used the last few squares of toilet paper, and there was no new roles to be found. The toilet would not flush. After I soaked up my hands, I turned the water on to find it came out less than a trickle, basically running down the porcelain of the sink. I was so disgusted. The visit itself was $150, the specimen was $25. I most definitely do not recommend this facility.

On the days where your day does not go how you expected it to go. Fanny Allen urgent care is here…read more it all happened in a flash. me and my friend millie and my friend shifra are all laughing and skiing. next thing we know millie's leg is FUCKED! we brought her right over and they sewed her right the fuck up. Doctor let us play Fireball by Pitbull during the operation. These guys know how to party Everyone that helped my friend was the best person i ever met.......Still hope we dont have to come back soon though.... shout out matt! shout out doctor and medical assistant! friendship is magic

From a former nurse We are hard to please. I had two visits…read moreto the Fanny Allen urgent care within two weeks and the care was amazing. Everyone there was thorough and knowledgeable. The first visit was at a very busy time and did take quite awhile but I didn't need anything really urgent. M.D's and P.A.'s were good. This was the only place that could perform an I&D that day so was very grateful.

I had cut my foot on some glass and went to fast track the next day!they were so attentive and…read morecaring ! Everyone has their job and each person was nice and made me feel comfortable! The PA Brett Palmer was awesome ! He stitched my foot and was so careful and caring ! I was there for awhile but they checked everything! From X-rays to flushing the wound out ! I felt like they did a better job then if I had went to my doctor ! I did not feel rushed in anyway ! Good job and thank you ! I went back to get the stitches removed 10 days later ! The customer service was definitely not as good as my first visit! They seemed shorthanded and the wait time was long ! They put me in the room for the doctor to come remove my stitches and I waited forever !!!!! I thought they had forgot me ! He came in ! Was not as friendly as Brett was !removed the stitches and left ! Didn't wipe my wound off or anything! I was very disappointed in this visit

Outstanding care. Having spent 2 long weeks between the ICU and Miller 3 before my mother passed…read moreaway, all the care was amazing. Everyone who came into the room over the days were so respectful and caring. Even in the final days when my mother could no longer communicate, staff spoke to her just like she was still with us. It was also so touching to receive a call from palliative care a couple of days after she had passed to ask how I was doing. Can't say enough about the great care.

I have lived in 7 different states and have been to hospitals in all states. This is THE WORST…read morehospital possible. Terrible care, 8 hours of waiting for one IV and 30 minutes of care added up together in those 8 hours. This is not the first time. I hate that this is the closest hospital. Next one is 2 hours away. I hate this place, I hate this place. I'm pregnant and my clinic wants me to have my baby here -NOT HAPPENING over my dead body. DO NOT GO TO ALLEN FLETCHER HOSPITAL this place is disgusting with their money and no care whatsoever.

Went MM H because my Dr, thinks they have best MRI in the north country…read more I am claustrophobic and was dreading this scan for months. Techs name was mickey like the "mouse" She put me in the machine feet first so my head and arms could stay outside. explained the whole procedure and allayed most of my fears. stopped the scan to check on me twice and put padding under my bad shoulder to alleviate the pain from not moving. was over in an hour but seemed like short time. if I have to have another will definable go to MM H Ron

So I went to mmh because of kidney pain the unprofessional doctor came in and said nothing's…read morewrong with you so get out now No discharge papers, no nothing. like what? So my insurance is getting charged for a unknown amount of time ? So I went to Potsdam ER couple hours later and come to find out I have kidney stones!!!!!!!!!!!!!!!!! Thanks mmh

My daughter went to WellNow in Plattsburgh for a UTI. They gave her an antibiotic and said" If this…read moredoesn't work, come back and we'll give you a stronger one". You're supposed to do a urine culture so you KNOW which antibiotic to prescribe. Jump forward three weeks and now she's in the ER with a kidney stone. Had to miss a trip to Italy that was planned.

The billing department charged my credit card without providing prior notice or statement of the…read moreaccount. When I called they said I had signed an autopay authorization, but refused to allow me to remove the authorization from my account. They pushed me to the patient portal, but there is no way of removing authorizations from your account there. The run-around is truly horrific customer service. Beware.

Received excellent care by Dr. Slingerland and staff, very attentive to my medical issue. The…read moreDoctor diagnosed my problem quickly and prescribed the required medications.

I got poor service here. The physicians were uncaring and rude. The people in the office were…read moreunorganized and it had a real low cost and low quality clinic atmosphere to it. I will go to a private physician no more public clinics like this. The worst of the worst. Hudson headwaters is huge and all about the bottom line. Customers are too numerous and they are just another number. Get US in and out and QUICK slap our insurance with a bill. Most everyone is using Obama care there but that does not matter. I really dislike everything about Hudsons Headwaters.

I would like to thank the emergency room doctors and nurses for the extraordinary care I received…read moreon May 6th. Each of you demonstrated excellent communication skills, extraordinary bedside manners and a clear passion for providing the highest quality of care possible to patients. I am truly fortunate to have been in the hands of such dedicated, knowledgeable, and hard working health care professionals throughout my stay in the emergency room. In tremendous appreciation, admiration, respect and gratitude, for all that you are and all that you do! Esther Lotz.

Never had a worse experience in a more compromising situation! I will be scheduling my routine…read morecancer screenings at Porter from now on!

I had a level 4 malignant melanoma removed by Anne Klein, PA. She was terrific. She explained…read moreeverything that she was going to do in clear and concise terms. She has a great bedside manner, and I felt totally at ease before, during, and after the surgery.

It depends on who you get. Here is what I was dealt from the pack:…read more1. An old fossil who came from the era of "doctor is God." He dismissed one concern I had, spoke mostly to the young intern in attendance, and I swear he copped looks at my middle-aged body by doing strange flourishes with my gown during a mole check. Triple yuck. Fortunately, he has since retired. 2. Asked for a woman second time around. Got a cold fish who knew nothing about natural treatments- like olive oil, for God's sake. Prescribed steroids. I was underwhelmed. 3. Third time's the charm. Got a young woman who is engaged, personable, knowledgeable, helpful, and understands that we are equals. I'm sticking with her. Woo-hoo!