Stellar work every time. The national chains are mills. RIDGELY AUTO IS RIGHT OUT OF MAYBERRY…read more Yesterday I stopped in with a temperature issue. Joe fit me into a tight schedule. Found out as routine they also thoughtfully adjust the tire PSI for the winter temperatures. The mills would never do that. Not easy for me to trust car garages over the decades . . . Ridgely has my total trust and every time I leave completely satisfied with the service and value.

My car gave a "drive train" warning and traveled at a maximum speed of 30 mph…read more The guys reported the car had bad spark plugs and a faulty engine coil. The repair was done quickly and without issue. I will go back.

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

Hollenshades is an honest auto service. I recommend them highly. They only fix what needs to be…read morefixed.

Unfortunately for me, I had to have my car towed here after a flashing check engine light came on…read moremid grocery store trip. When your car suddenly starts shaking and it smells like something is burning, you don't want to take any chances. It was a weekend and late in the evening but I was able to have the tow truck drop my car in the rear of the shop and I used the key drop off box and the provided slip to explain what the concern was. Within 24 hours, I got a call back explaining the issue along with a quote. The diagnosis was one ignition coil went bad and two other coils had bad connectors. It turns out, another shop I previously went to botched a coil connector repair in the past which made the problem worse. I also ended up getting an oil change since I was due for one anyway. The cost was $450. This seemed reasonable based on the amount of work that needed to be done. The car was ready the next business day after I initially dropped it off and has been running smoothly ever since!

Honest is the word. Does not encourage unnecessary services or products. Never has been late…read moretaking my car.

The team at Prestige is AMAZING! They are Courteous, Fair and very knowledgeable Rick and his team…read morefrom the moment I walked in was attentive and very detailed. Since becoming a widow, I have had reservations about servicing my Range Rover alone and trusting an Automotive shop to care for my car needs honestly and the itemized cost to repair was excellent. Rick was very patient and explained each and every issue that my truck has and answered all my questions. Jerrell and Steve Awesome customer service. Prestige Automotive is my Repair shop from now on.

Service, value, knowledge - totally satisfied that they went beyond my expectations. First time…read morethere - 2021 Audi A6. Rick (owner) and Jerrell answered all my questions in an honest straight forward way. My car runs great, and I now have an automotive repair shop I trust.

So I moved to Lutherville 5 years ago and my buddy who had lived here his entire life told me about…read morethis place. Cathy from day one has been friendly and always gives me the best customer service and prices. This place is a family owned and run shop that is simply the best. I recommend it over any car repair shop in the area.

Honest, friendly, and overall great place that doesn't try to push unnecessary things on you.read more

1 am extremely disappointed with the service provided at Midas in Owings Mills…read more On multiple occasions, I sent female family members there for something simple: a tire plug. In both instances, the technician claimed there were five to seven nails in the tires. While road hazards do happen, that number raises serious concerns. It feels highly improbable and, frankly, suspicious. Side note:if the nail or scre is in the middle of the tread you're good for a plug! Don't let snake oil salesman tell you need new tires. Witness the tire removal and test process. Don't trust their practices. The end result? Nearly $800 for two tires and an alignment, justified with statements like, "It's standard to do it, miss." That explanation came across as dismissive and condescending. It is difficult not to feel that women are being upsold or pressured into unnecessary services at this location. To make matters worse, one of my family members was sent away during a snowstorm with the remaining two tires underinflated. She then had to stop at Royal Farms down the street and pay to inflate them herself. That is unarcentable and uinsafe. My concern is simple: customers -- particularly women -- should not feel taken advantage of or pressured into expensive repairs without clear, transparent justification. If you choose to go here, I strongly recommend closely observing the work being done and asking detailed questions before approving additional services. This experience has left a very bad impression. Professionalism, transparency, and customer safety should never be optional. -V(for the wommen in America review) P.s. I'm a guy writing this at the request of my female friends saying I shouldn't! I have been exposed to the inner workings of the automotive industry for 32 years and men specifically are taking advantage of women! My family members is where I draw the line. I'm calling you out and hope women listen to this and make more selective decisions! If you need assistance, reach out to us and we can help you avoid this!

I have been looking for new tires for weeks. I remember I had a flat tire years ago and my car was…read moretowed to Hillen Tire and Auto Service . I figured I would given them a call. From the call to the service.... (In one day)!, they were professional, courteous, and helpful. Their customer service is exceptional. Never tried to upsell me anything . I works recommended 100%.

I had a very positive experience with this location after my alternator failed during a drive from…read moreDC to Harrisburg. I'm a AAA member and worked through roadside assistance to have my vehicle towed here after hours. Frankly, it was a leap of faith and an assumption that they would be a decent shop if they were allowed to use the AAA name. I was not disappointed. They called by 9:00 AM the following morning with a diagnosis and estimate...and vehicle was complete by 5:00 PM that day Price seemed reasonable and they did not try to push an unnecessary battery replacement. A good experience overall, especially under the stress of breaking down more than an hour from home.

Customer service needs a lot of work! Most unkind people in Timonium! Dave was horrible! I will be…read morecontacting their corporate offfice!

Best mechanic I could ever pick! Another mechanic was saying it takes 4g to fix my car. Mickeys…read moreisolated the problem and told me like it was. I asked if my car was even worth saving and they admit it was in good shape for a 13. They explained what was needed and what I order, so that was I can do it piece by peace. It was less than $4g. My toltale was like half that amount. Thank you for being true to your word. I normally go to the Cockeysville location.

Very happy with the work, and completely agree with the previous reviews. Doug is very courteous…read moreand trustworthy. He let me know exactly what was needed for the repair. Price was really good, repair was excellent and fast. It was a pleasure working with Doug and Mickeys Car ER!