Always willing to help. Very efficient shop with friendly staff. They handled my recent flat tire replacement promptly. Truly a professional operation. After many years of dealing with Brooks Huff, I have never had a bad experience. read more

Just took a car here for pre-purchase inspection. They were so thorough, caught stuff the CPO inspection missed, and were willing to show me what was going on and talk me thru it, and also talk about options and ways forward. They treated me with respect and kindness. I'm so thankful for them and will definitely be coming back! read more

I went to the shop in Timonium, not Towson. So take this review with a grain of salt. Don't go to the shop in Timonium. Shady and slimy. I came to them before traveling for Memorial Day. I was in a pinch with a leaking tire ahead of a three hour car ride to Cape May. I needed a tire. The guy at the front counter assured me he could get me right. Seemed very nice and wanted to help. I was wrong. He upsold me - I paid $270 for one tire that he KNEW I needed. Ok, I paid and figured I could go back in a few weeks for three more to even out my car. I went to the shop in Hunt Valley and they told me the tire that I bought was no longer in rotation and that they could not get three of them. The gentleman (I say that sarcastically) in Timonium offloaded his expiring inventory on a customer in need. Clearly taking advantage of a situation. However the Hunt Valley shop assured me could sell me four of the brand new model for the cheap price of $990! What a deal! Again I say, don't go here. I was taken advantage of - I will not be returning. read more

I came to Brooks Huff after my longtime mechanic retired. I love these guys! I go in thinking I have some major expensive problem and come out with an oil change and a few minor adjustments to solve my car's weird noise. They are sent from heaven, true honest mechanics! read more

Great service! They were able to get a specialty run flat in for me in under 24 hours. And I didn't pay until the labor was done. I enjoyed interacting with this staff both over the phone and in person! Recommend! read more

Brought car in for A/C service. Excellent customer service, pricing was communicated very clearly, overall extremely professional. They even shuttled me to and from my work. Brian was particularly helpful. read more

Sadly no. They screwed up the infomation on my dash when attempting to reset oil quality.Even to the point of erasing the total mileage. This saddens me EVERY time I drive. read more

I replaced two tires and was very pleased with the service and the curtesy provided by Brian and the entire staff. I am recommending Brooks Huff Tire & Auto Center to everyone. The price was also reasonable. Arnold Greenspun read more

I can't explain it, but this is my happy place. I've been a customer for years and I can't imagine going anywhere else. The staff is knowledgeable, friendly, and HONEST! I treat it like a spa day. Drop my car off, read a good book with a cup of coffee, and leave feeling renewed. Cannot recommend them enough! read more

I've been here once before to get a nail in my tire remedied. I forget the name of the gentleman who helped me out that time, but I was very appreciative of the time he took to explain to me why my tire had to be replaced instead of repaired (it was a side wall puncture). We had a pleasant chat and I got recommended to a lovely Filipino bakery up near White Marsh. I got great advice to get wheel locks and possibly license plate locks if I were to live in the city. Now I'm back to get my tires rotated, and brought wheel locks with me, which they are able to install for me during the process. The service has always been pleasant, there's a solid waiting room near the back with free WiFi and a selection of self-brew caffeinated and decaf teas and coffees. I'll continue to come here for all my tire servicing needs. read more

Google maps told me to turn right into an unnamed road off of Bosley, which is not the right entrance for customers. Instead head north on York from the Bosley-York intersection and turn right on that same block into a decently-sized parking lot with the name of the store and Goodyear clearly visible. Needed a routine oil change before heading on a long cross country move. Called in earlier in the week to schedule my appointment, and they were very professional. Doug was behind the counter when I got there, and despite facing a line of customers and constant phone ringing due to being a couple people short, he remained patient and pleasant, taking care of all of us in a very efficient, timely, and professional manner. His conversations with staff and customers coming in and out were very friendly and showed that he builds a good relationship with them, and they all seem to trust him. If I weren't moving cross country, I would definitely be a returning customer! read more

The service is professional, courteous and prompt. The waiting area is adequately stocked with coffee, tea, water, TV and Wi-Fi. Also glad to note availability of courtesy shuttle. read more

They do a great job and are fast. Able to get up in same day for an oil change and tire rotation. They don't upsell. Honest mechanics!

They kept my car for over a month and were not able to do the repairs. When I picked it up the right front turn signal was broken out. I complained to the manager Tim and he said he would check the cameras and get back to me. Two weeks later and I still haven't heard back. I have used this location for many years but in the last year it has really degraded. I would not recommend. read more

I had an exclamation mark on my dashboard so stopped in to get air pressure checked. They did this right away for me and even told me that my rear tires needed replacing. I also had my battery changed a few months ago. They were able to do it right away and was quick! I would probably go back for their service -they also seem very nice although I have mot really interacted w them for much of any maintenance on my vehicle. I'm willing to try to have my tired replaced there if there are any discounts/deals coming up soon w thxgiving..!! read more

Very happy with the service here; fair, upfront, prices are competitive and very friendly staff. Recommend for sure.

Came in with a nail in my tire at the end of the day. The team was polite professional and efficient. Got me in and out for a fair price.

Was in a real bind on a New Year's Eve. My car broke down a few blocks away, and a super nice guy dropped what he was doing to help me get it going again. In the rain. It's a locally owned business and they very much care about their neighbors. Will certainly go back when I need routine maintenance. read more

First time here today, brought my car in for an oil change. I am beyond appreciative for the quality of service and the friendliness of the staff. Special shout out to Frank for being so helpful and awesome! I am so thankful to have found an honest shop - highly recommend! read more

Very polite and friendly atmosphere.. I had a bit of a wait but the staff was very attentive.. they will always get my business!

I first used these guys when I first moved to Maryland a decade ago and needed state inspection because they were recommended by someone. Over the years, I've been there dozens of times and have had good luck plus the people that work there are great. Tim has been manager there since I first went in. I've sent others there and they've all become regulars. read more

BROOKS HUFF TIRE - Tires Near Me - Towson, Maryland

I have been coming here for years and their service and customer experience is impeccable. Would never think of going anywhere else unless a dire emergency. read more

Called this morning to get a quote for a tire. Prices were reasonable and cheaper than if I had gone directly to VW. Staff was really friendly and answered all of my questions. I came in without an appointment and was taken care of right away. I'm usually not in this area often so I'm glad I found this place and was happy to see that all of the yelp review were true! read more

I was surprised that they are now closed on Saturdays! While the sign indicates that they want staff to spend time with family, the tire business is a Saturday business. Disappointed. Why not close on Mondays? read more

I went back here because I had an issue with one of my tires (3 of them I purchased here and had a warranty for) and I needed an oil change. So of course the tire that was damaged was the only one that I had t purchased there. So I got the tire and oil change. So while I was waiting, so person comes up to me with car parts. He sits down and says, " your a/c and engine filters need to be changed bc these (pointing to the ones he was holding) are dirty. I replied that I only came for a tire and oil change. He said, "ok, well your lug nuts are stripped and worn; all of them need to be replaced" and shows me a lug nut he held in his hand. I repeated my statement again, "I only came here for an oil change and tire". He said," if something happens to your tire rod then who ever repairs it will have a hard time getting the tire off." I said, "that's fine". So a few months later I took my car elsewhere to get an alignment and one of my lug nuts are missing from my right tire! Also, they made me aware of major repairs needed that I was never informed of at this shop. And my filters were fine, I saw them for myself. read more

Had to plug a tire, came in without an appointment, cost was reasonable, they did it quickly and were polite, friendly and took time to explain why they didn't just use a regular plug you can get from the store. I didn't get my tires from them, but I will be giving them a shot at the next opportunity! read more

Honest, quick service. They got me in the same day, repaired my flat, and were informant without being pushy. They told me I still have a bit of life left on the tires, and that I could still get some more miles out of them if I kept an eye on them. read more

My first time here for a small leak in a tire.Staff was willing to help and explained that they'll check to see if they can repair the tire first, instead of trying to sell me one. This was very comforting since run flat tires are very expensive. All I can say is: try this place, you won't regret it , they are very attentive and friendly, they even brought me donuts and coffee , it can't get any better. read more

BROOKS HUFF TIRE - My first time here , for a small leak in a tire. As soon as I walked in , staff was eager help . - Tires Near Me - Towson, Maryland

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Great customer service and timely responses! Went in for an oil change and was well taken care of.

Great service! I don't feel like I'm been fed a bunch of lies. They are great at honoring their road hazard plans and fitting you in if it's an emergency. Service is always on time and near the quoted price. I also like that they have an air pump outside during business hours to freely use. read more

Polite and knowledgeable front desk; diligent mechanics. Office and waiting and restrooms clean.

Excellent customer service from Doug. He was very helpful and was sincere on helping me fix the issue with my car... Superb Service. I just moved into town and he made me feel right at home. read more

After getting oil changed at Brooks Huff, I started to notice a small leak that barely made a puddle after four weeks of parking in the same spot. I then took it back to them to get it checked out and I was told that I needed my transmission pan, gasket and filter completely replaced for $250. I decided to wait a few days to get a second opinion then noticed the small leak became an active leak after they checked it out. I would have big puddles after parking for only an hour. I decided to get the repairs done as suggested, then I was told it would be another $190 on top of the 250, for flushing the transmission fluid, totaling at $440. I was very skeptical so I took it for a second opinion to a nearby mechanic. He checked it out and said someone loosened the bolts to cause an active leak!!! He tightened it and the leak stopped. He did all this for free, while Brooks Huff tried to charge me 440 for a leak they caused!! read more

MD Safety Inspection - they reported that they'd found alignment and other issues that weren't present, then tried to quote me for a repair. Brought vehicle in for MD Safety Inspection, five hours later when I called to ask if it was done they said it had failed on alignment as well as "rack issues - power steering leak". I was told they were working up a quote (and that's why it had taken them so long to finish it?) to fix it for me. I obviously declined the repair as the car had been inspected in the state that it's from, four days prior, and had no trouble found by the dealer (still in warranty). Brought vehicle to the dealership that I was planning on using once it was registered/titled/tagged, and paid them to do another inspection. They found no trouble. No alignment issue, no leaks. Asked for double-check, showing them Brooks-Huff's results, and they said there was no way there was a problem, and provided me with printouts and visual evidence that there were no leaks and no alignment issues. I'm extremely upset that Brooks-Huff reported serious safety issues with my car when there were no problems. I feel that they were attempting to take advantage of me, simply because I'm female and not an established customer. You cannot tell whether someone's an engineer based on their gender, and I'm so offended that they'd tell me that there were safety problems that weren't there - vehicular safety is very serious. I have submitted a request to the business for a refund and have not yet heard back from them. Considering that I submitted a web request for an appointment and never got an email back on that (I called shortly after submitting it), I'm not optimistic at all that they'll do anything about it. Updated to add: refund received. Manager was gracious and a little contrite, other tech that was there kept trying to state their past service record in an offputting way, and another customer was there demanding a refund as well. read more

Brooks Huff is just fine for routine maintenance such as oil changes, alignments, and brakes. However, if my car wasn't more than 13 years old I don't think I would bring it here. The staff is always pleasant to me but I always dread bringing my car in because I know I will be stuck there for at least 2 hours even if it's just for an oil change. I feel as though they don't even begin working on my car until I ask for an update after being there for an hour. The quality of the work seems to be fine but I just never fully trust any mechanic. read more

I highly recommend Brooks- Huff Tire & Auto. I have been a customer for many years and have never been disappointed. They always welcome you with a smile and provide a nice waiting room where you can have a hot beverage and a donut while you wait. The most important thing is that you can trust them. You don't have to worry that they will try to take advantage of you. The mechanics do a quality job. They will always try to fit you in the schedule if there is room and even provide shuttle service if needed. read more

I took my car in for an oil change and I was extremely satisfied with the customer service and the service to my vehicle. The guy at the counter was friendly, personable, welcoming and seemed trustworthy. I will definitely take my car back to this same location in the future. read more

They have me sold, I will be a customer for life! I recently experienced Brooks-Huff through a Living Social Deal for an Oil Change. Which only ended up costing me I believe $2-3 for the disposal of the oil. However, they were incredibly friendly, I walked in for my appointment time, which they were ready and waiting for me and had me in and out in 30 minutes, They by far have one of the nicest waiting rooms for an auto center so I had no problems spending some time watching tv and even chatted with another friendly customer. They are absolutely excellent, it was a little hard getting off of York Rd where they are if you are anywhere near rush hour, but for such great service I don't mind it. I look forward in returning to see them for additional work for my car! read more

Called these folks after getting a puncture on a tire with only 1000 miles on it. They were friendly and helpful on the phone, and told me to bring in the tire to see whether it needed replacing. They offered to let me leave the wheel so I could come back the next day, but I asked them to squeeze me in for a same-day repair if possible even though I arrived at 4 PM. They had me out the door by 6. I was prepared to pay $140 for a new tire, but they repaired my existing tire for only $32, which may be the least I've ever spent on car service. Throughout they were pleasant to deal with, and they did the job faster and for less money than I expected. What more can you ask for? Hopefully I won't need another puncture repair anytime soon, but if I do I'll definitely come back here, and I'm planning to try them out for general auto maintenance/repair when the need arises. read more

I can always rely on Brooks and Huff to take care of my car and make sure the work is done proper. Everyone is incredibly friendly, and willing to explain in full detail the work done to my vehicle and how to continue to maintain it. I feel like I learn more and more about my vehicle everytime I arrive. The prices are fair and their cleanliness in Covid is top notch! read more