We saw this groomer as we drove by, and decided to get a quote. We were told $70 for our German…read moreshepherd to get a deshedding. We picked her up roughly 3 hours later, and the price jumped up to $125. A few days later we dropped off our little Cockapoo, told them exactly what not to cut. We picked him up 2 hours later and he had everything and plus some cutoff. Never ever did anyone cut something that we didn't asked for. Supposedly he wiggled around. We ended up paying $75. No excuse! I should've checked the reviews first!

Great salon! I was having the hardest time finding a groomer for our rescue pup. He's a bigger shi…read moretzu mix and was in desperate need. Not only did they get me a quick appointment but... they also sent me before and after photos. Amazing. And to make it better, Max seems to like going to see them. There is no hesitation at the door. I have no problem with the price. Thank you!

I have been going to Riverview Grooming for at least five years. I am never disappointed!read more

Walk in grooming for my dog, very satisfied with their service. Fast and easy. We will be back.read more

Love this place. They were so kind and.my westie seemed to really like his stay there. If he could…read moretalk, I think he would say I wanna go back one day. When I asked questions about him, they knew everything including the toy I left him with.

I have brought 5 dogs here to be boarded in the 6 years i have been coming here, they have ALWAYS…read moreprovided excellent care going above and beyond, Respectful, kind you name it just awesome staff, they recently revamped their entire staff excluding Jenna and Leland both of which are amazing and very helpful. Since the staff change my dog has boarded 2x, during pickup they are not remembering toys brought with her, unused food being returned and forgetting her harness and leash, Not a huge deal except i live an hour and half away, still not a huge deal spoke with Leland (mgr) and he assured me that he would get issue resolved. Upon pickup this past weekend I had the unfortunate experience of dealing with their NEW receptionist, not impressed at all... While discussing what was being forgotten this time I asked about the ball forgotten from last visit and she got an attitude and rolled her eyes at me (of course facing away from the camera they have in the lobby) Well Im sorry that set off my bitch switch and for that I apologize but her eye rolling and attitude were uncalled for in a professional place of business, and when the OLD staff here were always so gracious and friendly no matter what then its unexpected and unacceptable, I work in customer service and would not have a job if i rolled my eyes at a customer. At any rate I will no longer be bringing my Tia to this facility. They really should do some customer service training with this individual as she clearly needs it . Again I appologize for my reaction to her rudeness and I want to again state that Jenna and Leland are amazing and this is NOT in anyway directed at them! Date of Incident 01/11/26

Hi, she's overgrown hasn't been groomed for a couple months at least. She has prescription shampoo…read morethat needs to stay on up to 10 minutes if possible... lol she is 8 pounds to 10 pounds depending on how much hair she has on her. Her nails really need clipping and filing if you do that. Her ears need plucking, serious plucking, because that's what's really bugging her big time. She's really sensitive to her for her and, she tries to reach it with her back legs and can't and scratches herself instead. I'm sending you pictures of her current. The first picture is her current. I love her second photo. It's really easy to take care of also. I can brush right through it. I love the snow on her third picture and the last picture is basic just as is. It's easiest. The most important is getting their hair plucked out of her ears/not clipped. Because then it still itches her ears. Not the outside, but the inside. I know it hurts, but maybe you have a numbing solution you could put on for five minutes prior. And the other important thing is to get her nails, trimmed and filed and also two do her anal glands, brush her teeth, do a good trimming or shaving underneath. Bender highest most important is to leave the shampoo on 10 minutes, if possible. (null) have fibromyalgia and that's what caused her being over grown. She's been scratching that's what the medication is for or shampoo. There's certain days when I feel better than others and I know that tomorrow morning is going to be good for me, if you're available. She's really suffering and I feel awful for her. If mornings not available then anytime tomorrow. I need to get this done. Having an Autoimmune disorder really limits me to what I could do. Not just for her but for me, especially and it's extremely painful.

Filled out the questionnaire on their website. No one ever responded. This was a 2nd attempt. I…read moretried A few months back. Customer service speaks volumes.

Amazing, trustworthy and thoughtful. We love this company! Great communication and our pup gets a…read morethorough cleaning from the girls!

Amazing service!! Normally my dog is a terror to trim her nails, no she licked and wagged her tail…read morethe entire time! amazing

Anytime I need an appointment they are always so accommodating and I love that they treat my dogs…read morelike they are theirs.

1st time there the staff was friendly and was able to schedule for next day however when I took my…read moreMaltese I requested to leave her heir as a Maltese as she is loosing her hair. The cut she got was not any style the only style was her little face the rest of her body was just all short not happy with her hair cut.her little body looks naked.

Very good salon. I have been there a few times for my dog. I am very grateful that they work on…read moreweekends, it makes it easier for me to not miss work. Ashley groomed my dog on those picture and she did a fantastic job. I will be asking for Ashley again next time we go. Tessa looks so cute! The only thing I would say negative is that the salon has to fix the front door that always stays cracked open for dogs safety.

Riley's a pretty timid gal. Getting her groomed typically, is "hard", per her vet…read more Riley was AMAZING at PPG!! Her dad and I were quite surprised! She's a whole new women! We've now found her forever groomers!

The staff treats my pup like one of their own. That's important to me. He always comes home with a…read moresmile on his face.

We decided to fly home over Memorial Day weekend to surprise my dad for his 80th birthday, which…read morerequired boarding our dog from Friday through Monday (they wouldn't allow pick-up Sunday or Monday). He had previously stayed at Puppy Palace during a cruise, where he was placed in a suite. During that time, we were less concerned as my friend picked him up each morning for daytime playdates, ensuring he was well cared for. This time, however, was different. To provide context, our dog is on a consistent schedule: walks at 3:30AM, 10:30AM, 3:30PM, and 8:00PM, and he is fully house-trained. On Sunday morning at 5:53AM, I checked the suite camera and noticed feces in the room. It remained there until 8:30AM, which was concerning given our dog's routine and hygiene. Additionally, after the room was cleaned and reset, I observed that both his morning and evening meals had been given to him at once. By 6:00PM, all the food had been eaten, leaving him without food until 8:30AM the next day. Additionally, I had paid for the X-Night Walk, which was supposed to last 10 minutes. However, the walk was cut short; our dog was returned to his room in only 4 minutes. On Monday at 4:20AM, again feces in the room, not cleaned up until 8:30AM. Once again, both of his meals were placed in the room together first thing in the morning. We had also purchased the "Pamper My Pet" (PMP) service for the entire weekend, but I never received any pictures or a report for Monday. On Tuesday at 2AM, again feces in the room, not cleaned up until 6AM. Typically, staff are scheduled to arrive at 6:30AM, but no one notified us that there would be a delay until 8:30AM. As a result, our dog was locked in his room for a total of 11.5 hours. Who would subject a pet to this kind of treatment? It's beyond comprehension that a facility entrusted with caring for animals would allow such neglect to happen. What I find most concerning is the way our dog was treated by one of the male attendants. On both Sunday and Monday, he was returned to the room at 8:44AM in a distressed state. In the video footage, the attendant appears to toss him into the room while still attached to a leash, and our dog's tail is visibly tucked between his legs, cowering in fear. In stark contrast, when a female staff member returned our dog from his walk on Monday night, he was visibly happy, wagging his tail. This behavior suggests a troubling inconsistency in the care he received, which I find deeply unsettling. Jennifer called to discuss my concerns, and asked to speak with Alicia, which is not my name. During our conversation, she claimed that our dog had relieved himself on the shortened walk, which is why it was cut short. She did not offer an apology for the fact that we paid for a 10-minute walk and received only 4 minutes. Furthermore, she insisted that there was nothing concerning about the way the male attendant handled our dog. When I asked about the PMP service, she said someone had sent it, but she couldn't provide any specific details or resend the report. Obviously, the report was never sent, as I did receive the others. When I mentioned that I would be leaving a public review with supporting photos and videos, Jennifer's response was, "it will get buried." To make matters worse, Jennifer accused me of only out to seek compensation when she said, "I know where this is going, I know what type of person you are, you want a handout." This is not the case. My sole request is for an apology and acknowledgment of the fact that, instead of enjoying quality time with my family, I was forced to spend the entire weekend worrying about my dog's well-being. If you are truly committed to ensuring your pet's well-being do not entrust a pet to this facility. The care my dog received was nothing short of disgusting, and the level of customer service was absolutely terrible--further reinforcing my decision to never trust this facility with my pet again. I hope you do the same.