The team at LeMettry's is great! We brought our vehicle here for repair after a collision 3+ years…read moreago. One of the sensor panels they replaced just started to come loose recently. We stopped in to get an estimate today, but Greg and his team just fixed the panel in 10 minutes at no additional charge.

Brought in my car after an unsecured dumpster rolled into the side of it and their manager Greg did…read morea great job cleaning it up and taking care of the dents, looks brand new!

I believe this was unfortunate miscommunication between provider and customer, but it's a critical…read moreone if you're filing an insurance claim. Sharing for awareness. My bank scheduled me for an inspection after a collision. I asked and confirmed that: 1) I would not pay anything for the inspection at time of pickup, and that 2) I would not have to repair my vehicle with the same company that completed the inspection. (I have a local mechanic I trust already.) Then I receive a form from Caliber Collision requiring (quote): AUTHORIZATION TO REPAIR. (Required field) I hereby authorize Caliber Collision to complete the necessary repairs to my vehicle. I understand that payment in full will be due upon release of the vehicle, including any supplement charges. AUTHORIZATION TO DISASSEMBLE. (Required field) I understand I may be charged for disassembly, reassembly and/or partially completed work, based on Caliber's normal hourly labor rate. POWER OF ATTORNEY. (Required field) I hereby appoint Caliber Collision and its authorized employees to be my attorney-in-fact to sign my name on any check or draft covering repairs to my vehicle and to negotiate any such check or draft. So to get inspected, you have to: 1) immediately pay for all work related to the inspection including vehicle disassembly, 2) pay to have the vehicle fully repaired on-site, and 3) grant Caliber Collision power of attorney. Oof. Just a heads up for anyone looking to have an insurance inspection done here.

As soon as I walked into Caliber, the receptionist was on top of her game. She greeted me…read moreinstantly in a very upbeat attitude. It was very refreshing. Brandon was my go to guy who kept me informed with text messages. When I picked up my finished vehicle, Brandon walked me to my car to inspect and make sure I was satisfied. The best customer service from Brandon and the reception that I've had in a long time. I will certainly recommend Caliber Collision to all of my friends, family members and acquaintances that need repair of any sort. Greatly appreciated!!

Caliber Collision on American Blvd in Bloomington did an excellent job on two different repairs…read more The major one was covered by insurance, and they coordinated everything with the insurance company and car rental agency. They provided realistic timeline and under promised and over delivered on that. There were regular updates provided, and always great communication with Jason on any and all questions. The car was cleaned and looked brand new when done. Jason also helped with a smaller project at a significantly lower cost than prior costs estimates. And again the work was excellent. And they were careful to remove the kids car seats both times before painting to avoid any chemical vapors contaminating the seat fabric. Also thanks to Sam at reception for her help, and all the rest of the staff!!

Brought our there for a damaged front end, everyone was friendly and helpful, Samantha and Tyler…read morewere the best kept us in the loop on all the details and actually got the repair done faster then estimated, would bring our cars there again and highly recommend them for your repair needs!

I only talked to Joyce on the phone, and then got an appointment for an estimate the next day. I…read morewasn't originally planning to fix everything, even though it was not my insurance paying for it. They were so darn great from the get go... From phone call to estimate! I chose them because Joyce was so fantastic on the phone. She took the time to explain everything to me, and how it would work. When I arrived a bit early, the estimator came right out! He looked at my car, took pictures, talked with me, went in, wrote up an estimate, explained what would happen, how long it would take, and how much it would cost. Joyce talked to me about scheduling and the rental car and how that would work. I haven't even had my car fixed yet, and I already love this place! Super reasonable pricing, too!

I had such a great experience at the Twin City Auto Body Collision Center. Everyone that works…read morethere is extremely nice and efficient. Plus my car looks better then it did when I bought it!! Josh Phelps does great work. I will be recommending this place to my friends and family. Thanks again:)

So far I'm not impressed. I bought the car in a week ago and was told that the tear down would be…read moredone "for sure" by the end of the week. Friday came around and it was not done. They then told me it would be today. I called today and was told they now Tuesday because they had "two big jobs" they needed to get done before mine. I understand that delays happen but it's poor business to set expectations you KNOW you can't meet. I'm livid.

So far, not a good experience. I haven't picked up the car yet though…read more Minuses: - They don't return phone calls - Poor at estimating how long a job will take - Poor customer service Plusses: - They work on a lot of BMWs from Motorwerks BMW - The office/shop is clean, professional I had pretty minor damage and it's taken longer than I think it should have. It will be 2 weeks when I pick it up -- IF it's done then.

Our neighbor wasn't paying attention and ran into my wife's car while it was parked. Our neighbor's…read morecar insurance company was being a huge pain in our ass. We went to Feldmann Imports and they said they work with LaMettry to do bodywork/repairs after accidents. Both my wife & I have busy work schedules and LaMettry helped make the process easy. They communicated with our neighbor's insurance company to get a quick quote/estimate. After my wife dropped off her vehicle, they took her to enterprise to pick up her rental vehicle. During the repair process, they kept us in the loop and explained everything well. When repairs were done, my wife was able to swing by to drop off the rental vehicle at their shop and drive off in her vehicle. Enterprise then came to the shop to pick up the rental vehicle. My wife was in and out in no time. Repairs look great and they offered lifetime warranty on their work. HIGHLY recommend LaMettry for any repair needs. Service is top notch.

Not impressed. I had someone hit my car in a parking lot which resulted in damage to the passenger…read moreside - scratches that went through the paint. It's a leased car so I needed to get it fixed before my lease was up. La Mettry quoted me an insanely high price to get it all repaired. I told them I didn't want to go through insurance and they encouraged me to - I'm assuming they can get more money if customers go through insurance. I got a second opinion at a local place by work. I've used them in the past and they've always done a great job. The repairs will be less than half of what La Mettry was quoting. No insurance necessary. The less expensive place told me I was taken advantage of and that La Mettry is known for this. Steer clear.

Let's be realistic there's no good reason that you wanna have to go to this business and trust I…read moredidn't go in a good mood Someone rear ended my vehicle Christmas Eve and I needed to get this fixed ASAP These guys got me in right away, gave me all the information I needed right up front. They workworked directly with my insurance company and with enterprise for a rental car For as horrible as the entire situation was these guys made it seamless for me to get my car repaired and get it done, right. I was communicated with texts twice a week to update me on my car and my parts and if I replied with a question or a concern, I was immediately replied to I can't recommend this location enough Special thanks to Tommy and Bryan we were well informed very kind and extremely efficient I hope to never see them again, but if I need this type of service again, I would be back in a minute I highly recommend this team!, you don't find Customer Service like this anymore

Very friendly and fast service!! I had a windshield replaced here through my insurance and the…read morewhole process was absolutely flawless. Drop off and pick up took each just a few minutes and paying the deductible was super easy. When the work was completed, they texted me a link for me to pay my deductible. The workmanship was outstanding as well.

Fixed my driver side doors but also decided to take my $100 hoodie that was left in the trunkread more

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.