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    Adriana's Insurance Services

    2.7 (56 reviews)
    Closed 10:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Adriana's Insurance Services

    Registration services

    Car and truck insurance

    Motorcycle insurance

    4 More Services

    Homeowner or property

    RV insurance

    Vehicle

    Boats and watercraft insurance

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    16 days ago

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    Galia A.

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    1 year ago

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    Galia A.

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    6 months ago

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    Galia A.

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    4 months ago

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    Galia A.

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    5 months ago

    Cancelled policy and they kept charging me. It's also very difficult to get an agent on the phone.

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    Galia A.

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    7 months ago

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    Galia A.

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    1 year ago

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    Galia A.

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    9 months ago

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    Galia A.

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    1 year ago

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    Galia A.

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    1 year ago

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    Galia A.

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    1 year ago

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    Galia A.

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    1 year ago

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    Galia A.

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    2 years ago

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    Ernesto H.

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    1 year ago

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    Galia A.

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    2 years ago

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    Ernesto H.

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    5 years ago

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    3 years ago

    The worse insurance you can ever be apart of. They will not explain things accurately and will over charge you.

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    Ernesto H.

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    3 years ago

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    5 years ago

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    3 years ago

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    Claudia A.

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    8 years ago

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    Devin B.

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    3 years ago

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    6 years ago

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    7 years ago

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    Adriana F.

    Thank you for your feedback Daniel C.

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    10 years ago

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    13 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    14 years ago

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    Customer Care M.

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    7 years ago

    Good service prompt and to the point with their policies have both of our vehicles insured here will come back and highly recommended

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    10 years ago

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    14 years ago

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    10 years ago

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    12 years ago

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    Adriana F.

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    11 years ago

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    11 years ago

    Terrible customer service. The guys on the other end of the phone were extremely rude and unprofessional. Don't bother with them.

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    Page 1 of 2

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    Review Highlights - Adriana's Insurance Services

    Sandra was able to help reduce and save me a tremendous amount for a 12 month plan instead of 6 months.

    Mentioned in 2 reviews

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    Veronica's Insurance

    Veronica's Insurance

    1.8
    (29 reviews)

    To begin I was disappointed with this business, it's understandable that waiting is unavoidable but…read morelet a possible NEW client know the waiting time. 2 insurance representatives both busy but one is done first, after waiting 20 minutes watching her going back and forth talking to, I assumed receptionist, she takes out for lunch. Never approached me to let me know the status of the waiting or any professional courtesy. I walk in expecting too much, trying to give business to a fellow female who seemed to be making it in a mans world and I got sour grapes and a sarcastic AM SORRY look. Maybe she needs to take a better look at her franchises or a look at how her business is being run. VERY UNPROFESSIONAL!!!! Could be a good sign, after reading pass complaints and how they con people, I DODGE A BULLET!!! Walked out upset and I crossed paths with the competition, a company called Just Auto Insurance. A better customer service with a smile on my face.

    I've been a Veronica's insurance member for over 5 years. When moving to this area I had a GREAT…read moreinsurance agent who then retired. She was AMAZING and my experience was AMAZING. She even contacted me when documents were due. Recently I came in and Odalys recognized me from a previous time and was able to assist me. I had an insurance claim for a total loss on my car. She seemed really cool at first , until I was unable to get in contact with her. I was unable to reach her for a month while I was out of state. I called both her work phone and the locations number. I even showed up to the office where I was able to leave a physical note the call center had also left her messages with my info to call back. I was STILL unable to receive a call back. I KEPT CALLING THE LOCATION AND SHE FINALLY ANSWERED. STUNNED , she then pretended it wasn't her and acted like she had transferred the call (to herself). I still remained nice , didn't call it out and continued to act professional, as I'm sure she was embarrassed to be avoiding me for no reason. I gave her grace , and didn't want to cause uncomfort just wanted to REALLY be HELPED! After finally helping me get my reimbursement , she only completed part of what should have been done. For 2-3 weeks I began to text her asking for updates and confirmations, where she never responded or followed up. After speaking with an agent on the phone I was finally able to confirm she never canceled my policy and I was days away from paying a couple hundred AGAIN for no reason. No person needs an insurance agent but someone like me who is busy , really relays on the assistance. I u def stand being busy but avoiding a client for no reason is really unprofessional. I do believe it's because her commission wouldn't be made as she is just helping me and not signing me up for a new insurance. I'm extremely disappointed with her professionalism, lack of communication, and customer service. I would never go out of my way to write a review but Veronica's , please keep your employees accountable, even when "busy". I will not be returning since she has made this experience very uncomfortable.

    Adriana's Insurance Services - homeinsurance - Updated July 2026

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