Wanted to thank Cruz Roblero, for the awesome customer service,very professional always answered all my questions and gave me all the information I was looking for, if you need any type of insurance this is the person you need to talk to he will get you the best quote out there very trustworthy,well informed polite and educated. I just bought a car and also added my previous car and he was able to get me the best deal out there thank you once again for assisting me. read more

The lady that answered the phone call and instead of resolving any issue or answering questions, told me to go and figure it out yourself and hung up while also blocking my number. What kind of agency is this? Even when I asked for a manager or supervisor that can help her incompetence she shut me down and said NO. NEVER using this agency again and I will make sure all my folks that I have recommended leave and leave reviews for this. CUSTOMER SERVICE COMES FIRST! read more

My real insurance is National General Same day insurance is my agent but never reply's or or handles any of the middle work I'll never do 3rd party insurance read more

I've stayed in East Los Toda mi vida( all my life) and I've had all sorts of low costing insurance with some guy named Fred or something. Aquí con la raza ( here with the great people of East Los) Cesar, Cruzito and Manny really hooked me up with a great price! Give them a shot! ( Cesar,Cruz y Manual Los ayudan aorarah su dinero.) read more

A-MAX Insurance - East Los insurance! - Auto Insurance Near Me - Los Angeles, California

John Canales is honestly the BEST insurance specialist there is. He is super friendly and he shows that he cares about his clients. He's been helping me out for the past 2/3 years and its always a super simple process. He's the best at finding a super affordable insurance rate. He handles everything and takes the stress off my back. If i could give him 1000000 stars I would. Thank you John for being so amazing read more

these people are thieves. it's as simple as that. They charged me for an insurance I cancelled for. Confirmed that I've cancelled, still charged my premium the next month. Never would I recommend them to anyone. Update: I am currently on the phone with them for 25 min. They won't pay me my money back even tho i canceled the policy with them. And then they said the regional manager will call me back later today. What a joke. Thieves i tell u read more

A-MAX Insurance - Auto Insurance Near Me - Los Angeles, California

Great service and very helpful. They helped find a policy that fit my budget. Thank you, Ivone I read more

I wish I could give Sameday Insurance a 0 star, at first it was pleasant to speak with John, & at that time did help us, however when my sons policy cancelled due to unfortunately misunderstanding I asked John to give me another quote, he did & was pleasant about it. However he told me to put more down payment so the payment would be lower a month, well it turns out that wasn't true, in fact the payments went up $75 dollars more, so of course like any other consumer I was livid, I spoke with Cruz apparently the supervisor / manager who is very rude and has no management or customer services skills. I should have written this back in April, but I didn't because Cruz promised to continue in the next months to look for a better policy to help out my son, & I believed him. Well the policy renewed in September & my son nor I received a call from them to at least say they hadn't found a better policy. I called today & requested they text my son his ID cards (as he is sitting in court & needed them ASAP) , using the phone number they already had on file, Cruz refused to do it for me, because he indicating he did not know who I was, he didn't even ask who I was or my son's name, at least pretend you care & just flat out refused to help me & said because I'm in the industry I should know this. Yes, I am in the Insurance & Claims industry but they've been dealing with me from the get go & my son provided permission to so, & still rude as @*&% they refused to speak to me flat out. They were okay though speaking to me when they were taking the 2 down payments using my money, no problem speaking to me than................... I'm mad as hell and rightfully so because I too work in an industry were customer service is a priority & would never treatment my customers that way, no matter how mad they become due to the situation. So again, I would NEVER EVER recommend this agency, there are a lot of other agencies that give better rates, & treat you like your suppose to be treated. Thumbs up to Jessica A, they are only nice & fantastic when there getting you money................nothing else read more

They were very professionals and very helpful with the whole process , very friendly and polite... I will recommend this place to everyone that is in need of insurance...the whole staff is very very knowledgeable of everything... Manuel and Cesar are the guys that I was getting help by... very very Great guy read more

Telemarketers named jazmin and manual call me continuously after I have told them time and time again to please stop calling me. I've attempted nicely but jazmin thinks it's a funny and a game. I say please don't call me anymore and I hang up then she proceeds to call me back and continue trying to sell me. Again, I ask her nicely to leave me alone but she continues to try and sell me then I proceed to tell her I'm going to leave a review including her and her co worker and she said she didn't care. I happen to manage a business and would never condone this behavior to take place in my establishment. Next, I will stop by the office with all the screen shots of the phone calls and if the owner or manager doesn't take action then I'll take it one step further. read more

Love how it's fast and easy to get insurance, and it's all over the phone if needed. John canales helped me and I was very satisfied.

I wish I could give this place 0 stars, these people are so rude and dont know how to treat customers, I walked in with my dad quiet as i can be just listening to everything being said as my dad tried to explain to one of the employees why he was there in Spanish, he told the employee he wanted to take one of his 3 cars out of the policy and wanted to renew it with only 2 cars, the guy seemed to understand and continued to work on his computer, when it came down to the payment he said it was $170 so my dad was puzzled because that was how much he was paying for the 3 cars so he asked the guy why it stood the same amount if he wanted the policy for 2 cars not 3 so the guy called I'm guessing his manager on the phone and he said they only discounted 60 cents for taking out the car (which to me seemed sketchy and stupid because theres no balance on the amounts) my dad then asked him to give him a breakdown of each policy for each of his other cars being a RAV 2018 full coverage for $90 and a Chevy Aveo 2007 Liability for $80 WHAT!?!??! how is that possible so my dad started raising his voice on how dumb it was that for $10 more he could have made his '07 full coverage and so what? He was only paying 60 cents for the other cars liability??!... then another employee (seemed like a manager) came over and asked him in English "Hey man what's going on"? And his reply was "I dont know this guy is TRIPPING on the amount he has to pay" Tripping?! What kind of employee says that so I've had enough at this point so now I started talking I told this guy the policy made no sense so he started telling me that I was wrong (he didnt know what the f he was talking about), that the policies were made based on the value of the car and that if I had to pay $170 that's how much I had to pay so I asked him ok if u say that it's based on the value why is it that I'm paying $90 FOR A BRAND NEW RAV 4 2018 FULL COVERAGE AND $80 FOR LIABILITY FOR A 2007 VEHICLE!?!? He then blurred shit out and didnt know what to reply so to end it faster he stood up in front of us and with an annoyed voice straight out told us to go find another insurance place, he said "Go out and find another insurance but watch how u just wont find a better deal than this, or if you want we can just cancel everything and we can start a brand new policy but i dont want to do that because that's UNESSARY WORK FOR ME THAT I JUST DONT WANT TO DO so be my guest and go find one" THAT IS SO RUDE AND UNPROFESSIONAL!!!! NEVER NEVER AGAIN WILL WE BE STEPPING INTO THIS PLACE AGAIN!! read more

A-MAX Insurance - This was the guy that was helping my dad the rude one that said my dad was "TRIPPING" - Auto Insurance Near Me - Los Angeles, California

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Cruz was very helpful and very patient! Was able to adjust my insurance rates to make it more affordable. I definitely recommend!

Cesar was great helping me out with getting car insurance. It was such a quick process & over the phone too! so very convient! He broke down everything to me so easily and understandable. Definitely glad of my decision. read more

Amazing customer service skills, and better yet great prices! I was paying an insane amount for my insurance, called Sameday insurance and was scheduled quickly with no hassle. A week after I got insured I needed some paperwork for my job by 8 in the morning, Sameday doesn't open till 9. I was very impressed by specialist John Canales, who not only came in to work early but quite literally saved the day and got me the paperwork I needed. Would highly recommend to anyone. read more

I just want to thank John Canales for his help with getting me and my fiancé insured so quickly. Not only did he have great customer service but he also gave me the cheapest insurance with great coverage. I'm really impressed and thankful because not only is our insurance payment lower it also comes with roadside assistance which I think is amazing. Thanks again for your help John we will be referring all our family and friends to you as well. read more

Great Costumer Service. The staff was very friendly and the office was bumping some good music too. I spoke with Bryan, he helped me out as soon as I walked in. He was very helpful and professional. I explained to him that I was looking to get auto insurance and was shopping around the area to get different quotes. He sat me down with Yvonne. She was very nice and was able to get me the lowest rate on my down payment, which was a huge relief after going to three insurance offices. The service was quick too. She also took the time to listen to me and answered all my questions, which made me feel comfortable during the whole process. Thanks Yvonne! Thanks Bryan read more

They saved my life and bank account! I am able to afford my dream car because of you/ they are truly angels on earth if you ask me / fast and affordable! You cannot pass this company up or beat their quotes ! thank you Manuel & rob ! You're amazing -April read more

Cruz was very helpful with finding me insurance with an affordable monthly payment . Everything was fast and easy .

Mariel was absolutely the best! She got me the cheapest insurance and within minutes. I got my new car and was in a rush to get insurance. She made the whole process so simple and painless. I would highly recommend her to anyone who wants to get insurance. I would never go anywhere else. I've recommended her to a few friends and everyone has had great experience. Thank you Mariel, you are amazing. read more

Great service. I signed up with a website to receive auto insurance quotes and Same Day was one of the companies that contacted me. Manuel from SD actually text me with an auto quote and was quick to help me out when I inquired about it. Office was very clean, and Anderson and the other agents in the office were very welcoming and helpful to get everything going the moment I walked in. Fast service, very personable staff, and not to mention they were the best quote BY FAR! Glad to give these guys my business. read more

Cruz helped me out so much, I needed insurance the same day I bought my car and he was able to set me up with a great deal! He was super friendly and fast and everything was done over the phone which I liked. Cruz answered all the questions I had and explained everything so well so I know exactly what I am paying for! read more

Unprofessional. They give you cheaper rate but you have to pay very high initial deposit payment that isn't included in that cheap monthly rate that they give you. The guys got very angry and pushy on the phone call, very unprofessional. Just because I wasn't familiar with the policy and didn't understand why I was charged so called deposit for nothing? Couldn't explain it! Feel like I got scammed. Not sure why it has all these 5stars! Not happy :( read more

I have been with SameDay for about 7 months, and I love it. When I first walked in I had no idea what I was walking into but luckily I was greeted with John. He made it easy for me to understand the policy I was getting and he also made sure I got the best for my money. Totally recommend coming here and asking for him!! read more

Same day insurance went really great for me. As soon as I stepped in the office I was greeted and assisted with both professionalism and great customer service. I had the pleasure to work out a full coverage deal along my budget with insurance specialist, Matthew Casas. He was very helpful along with the management. I would strongly recommend anyone looking for auto insurance to visit same day insurance and get a quote ASAP. read more

John Canales gave me every option as I had requested and helped me find the right policy. He made it effortless and in a breeze I was set up! Thanks for all your help read more

Same day insurance offered me a great deal on car insurance that I took advantage of. The only reason I gave it 4 stars was because I was trying to explain my concern to the office manager there who kept talking over me. I'd prefer not to deal with him next time. However, Mike, Manny and John who helped me over a couple different conversations were absolutely great and had fantastic customer service skills. read more

So brayan from sameday insurance reached out to me and helped me with my issues on my insurance. He exceeded my expectations and all the mix up i had and im very happy that everything was finally resolved. So thank you for reaching out to me. read more

I was very surprised on what a great quote they gave me even with my driving record not being so great and how they sat down with me and took the time to work with me on my down payment price. The branch manager Cruz Roblero and my insurance agent Ivon Ortiz had me in and out in a jiffy Super Friendly Been to many places to find a good quote and I can say this was the best read more

Hands down one of the best customer service I have ever experienced anywhere. Mariel was very attentive and she made it so fast and so easy for me to get insurance. Highly recommend this location and Mariel to assist you. She was very kind and made conversation, which makes the process go by smoother and makes you feel more comfortable. Thank you so much Mariel for all your help! read more

Very happy with the customer service. Cesar did an amazing job helping me get the lowest rate possible for full coverage insurance on my car. I have never had full coverage and almost couldn't believe how low my rate is. I am grateful for the service and price. Will definitely be recommending friends and family. Thank you so much read more

I had a great experience and service with Sameday insurance. I spoke with Cruze and he was very knowledgeable with every insurance company and knew the right insurance for me! I got help to find the most affordable insurance, it was quick and easy steps to get fast insurance. I definitely recommend asking for Cruze to find the most affordable insurance for you. Thank you for everything read more

Needed insurance coverage and Ivonne was great in finding me the best coverage with the lowest premiums. She's professional and efficient. She seems to always be available and will take care of all the communicating with the DMV to verify coverage. My sons have also purchased insurance from Same Day with the help of Ivonne. I have to say we all couldn't be more pleased with the service. read more

This insurance office has been my worst experience I've ever had! I purchased a new policy with them back in March 2017. I cancelled my policy the same day I purchased it, because I got a better deal with some where else. And I haven't gotten my reimbursement of what I paid that day. And it's September 2017 already!!!!! Please do not purchase insurance here!!! They will not talk to me on the phone! They will just avoid me! read more

After comparing insurance quotes Same Day auto insurance gave me the lowest quote. Came in without an appointment and Eric Trejo helped us out. He was very nice and a pleasure to work with. He took his time and explained all of my options, giving me an awesome rate. Thanks again Eric!! read more

Getting insurance doesn't have to be overwhelming. Do yourself a favor and come to Sameday Insurance in Commerce. Ask for Mannuel Collins and John Canales. They'll take care of all your questions and concerns and they won't make you wait or upsell you stuff you don't need. Go to Sameday Insurance and make your insurance shopping experience stress free! read more

OMG same day insurance is the best.thank you so much John for making sure I got my low rates on my insurance...anybody that needs insurance I highly recommend you go to John he's the best at what he does...Whittier plaza across from starbucks.thanks again John read more

Honestly I've been holding back on getting a new car because I didn't want to deal with the high insurance rates and going around to get quotes from different companies. With the help of Cruz I was able to get exactly what I need at the best rate available in less than two hours.. he made everything very easy and broke it all down. Thank you so much Cruz. read more

Our first few encounters were bad. I'm updating my review only because the manager cared enough to reach out to us about our concerns. I feel it's important for businesses to acknowledge their clients concerns. We wound up getting a policy. Although the down payment was offensive, the monthly payments were reasonable for my driving record. They say I'll only be dealing with them when I file a claim. Let's see how their service is when in need. read more

Excellent service provided. Got me a great rate. I'll highly recommend everyone and anyone to come and at least get a quote. Mannuel was very detailed in my service. read more