I have been a customer of Yadtel for several year now. They were the first to offer fiber to the…read morehome in my neighborhood and I jumped on it immediately to get away from the cable ISP. Yadtel started as a telephone coop to provide phone service to the rural areas of Yadkin and Davie counties. It has now grown into a offering broadband Internet, TV, mobile phone and business services. Note, I only use them for their Internet service. They have treated me well over the years. Fiber to the home offers Internet speeds up to 1 Gig. Prices are not as competitive as you would find in a large city but still not bad. Customer service from the local folks has been great. I have had a couple of complicated issues over the years and have found the local technical support to be very knowledgeable Now the after hours crew, which I believe is outsourced, is another story. They are only good for 1) learning about wide spread outages, 2) telling you to reboot your router or 3) reporting your issue to the day crew. The service has been rock solid. Outages are rare. Highly recommend.

Yadtel is a bit of a wildcard. When it works, it works pretty well, but when it doesn't work…read more... Well, it really doesn't work. I'd say Yadtel is operational about 80% of the time. Which is pretty horrible considering it's internet. That number should be well above 95%, but the outages are frequent. As for customer service, thats an oxymoron when it comes to Yadtel. The last two times I've had an issue that required help, they've told me "hm, we don't know what's going on. If the issue persist, call back." Not to mention you're paying a lot for mediocre service. It costs more than most competitors, because when it works it's great, but it works less than any other service in the area. Avoid Yadtel like the plague.

Nick Williams was my savior! I was loved out of my phone by my special needs child. As soon as I…read morewalked through the door, he greeted me, prompy finished his task, and got right over to me. He preceeded to help me calmy and w/ ease with getting back into my IPhone! THANK YOU NICK!

They have a third party contractor setting up lines in my area. They tore up my yard and drain…read morelines. Then told me they didnt have anyone who could speak good English. Refused to give me a supervisors name or number. Called Zirrus and still waiting to hear back .... its been a week. Guess I get to seed my own lawn back and purchase a new drain line. Shame on them. ​

This beautiful Downtown Professional Hub is designed to meet all of our business needs! West Salem…read moreSquare offers a wide range of office, retail, and warehouse space at competitive rates. This facility is the perfect home to enable your office space to grow along with your business. Housing Home Care Services, Accountants, Retailers, Salons & Spas, Computer Services, Co-Op Groups and more, West Salem Square will provide your business a charming atmosphere designed to welcome walk-in clientele, while still providing a quiet and business environment.

Excellent service. Bundled mobile and saved a lot of money. Technician was very knowledgeable and…read moreanswered any questions.

Loved that they were kind and compassionate. They greeted me warmly as I entered the store. Lisa,…read morethe customer service representative could tell that I was upset and she was appalled that the Boone store kicked me out. I ordered a Samsung A21 6.5 screen quad camera. The cost of the phone was ten dollars a month compared to a poorer quality phone that would cost me sixteen dollars a month that the Boone store was offering me. April the Supervisor and Cindy were also on hand to provide not only comfort but quality service. This is my Spectrum Store. Thank you Lisa, April, and Cindy for providing a business that is ethical professional, but most of all, kind and compassionate.

They turned off our internet for 3 days without warning because one of my sons friends downloaded…read moresomething. Legal or not, I felt it was a bit extreme. Never had this problem with time warner or Verizon.

The installer went out of his way to make me happy, spending almost 3 hours crawling in a tight…read morespace under my house so the wires were exactly where I wanted. He really spent a lot of time trying to get it right, and it shows because everything was setup perfectly. Once running I had some questions, and the tech. support is fantastic, best I've ever had, from techs right in Winston Salem. Based on my measurements the download speed is almost 1Gbps speed, which is incredible.

The internet quality is fair. The issue I've had with them is there billing and how it works…read morebecause if you accidentally pay late as in 1 or 2 days they supposedly bill you for two months with a 25 dollar late fee and but even though you pay forthe2 months they still send a bill for the next month though you've already supposedly paid it. They try to day it's something to do with their billing cycles. Yet you still get billed for the next month you've already paid for.

I have been trying to have service installed here for almost two months now. I probably should have…read moregone with a more established professional company because they can not seem to get their act together to even get me set up.

Don't sign up. They are scammers. Told me I could cancel in 30 days with no charge. When I tried…read moreto cancel, because their TV stream sucks, they said I owed $100...then charged my cc for $600! I guess it will take another 2 hours of my life to get my 600 back. The worst customer service in the business. Just use anyone else if you have options.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!

We lose our connection a lot. Since early July 2026 it's happened 3 or 4 times. Can't get a…read moreresponse from anyone there. We've been customers for at least 5 years and currently looking for new, more dependable service.

Back in February when I was unable to connect with the wifi, I contacted skyrunner and I was…read moreadvised that after the ice storm, the snow and rain was shorting out the service I was advised that it would be fixed by February 24th. Now two months later, with perfectly blue skies...I haven't had Wi-Fi in over a week and a half. I have never experienced such lack of service to this extent with any other internet provider. Wi-Fi is included in my rent and I cannot afford another provider. I am so disappointed in this company.

So I'm sitting in my house at my computer watching Yelp and there's no interruptions in service,…read moresame thing with most of the other channels; clear crisp reception 24 / 7. Set up was easy: call the office, meet the tech, show him the door for the crawl space and he removes a bunch of old cruddy looking skinny coaxes and brings in just one fat shiny new one. yea.com! My modem and my router... I don't know how much band width I have but I am satisfied with the cash for interwebs exchange. BTW: No cable because there's plenty of nothing to watch coming at me over the airwaves for free.

Original supporter but Service has sunk to a new low…read more Always have promoted doing business with local providers but I've reaching a limit. Small area previously serviced by Prestige Cable bought out by Adelphia, bankruptcy, short term Time Warner till it was established that the local towns with their original agreements had the right to form their own cable company which they did that that is MI(Mecklenburg - Iredell) company. They did and in additional to cable, they have expanded as most have to Internet and VOIP. Generally pretty good until about a 12 - 18 months ago. I know they outsource customer and technical support Twice in the past three months, Internet service has gone out at least four times for me. Cable still worked each time. They replaced the first and the next two, after lengthy time with Tech Support and no luck, ended up scheduling a service call three to five days out. Shortly after each time I had scheduled a service call, it corrected itself and I ended up canceling. Sometime after 8:30 pm on Sunday, it went out again (seems to be related to rainy weather). Called and the best they could give me was Thursday. Had my wife call the next day and they were able to give her a choice between Wednesday and Saturday. She chose Wednesday even though it means missing one of her regular meetings. Guess what, it's Tuesday evening and without anything, all light are on on the modem and it's working. I normally would cancel the appointment but will let this one go through and let''s see how it plays out. Used to have great service but four days for a service call is not acceptable.

This is in regards to Century Link services.HORRIBLE! Customer Service is horrible, almost…read moreimpossible to cancel. It took me 3 days and numerous times being hung up on.. do not recommend

The worst service I have EVER had anywhere! I moved to Hudson and for 2 years have been a…read moreCenturyLink customer because they were the only provider available, at the time, for Home Internet at my address. Their customer service has been atrocious every step of the way and they have billed me, repeatedly, for services I don't have! Also, if you are in my area, the network connection speed is about as fast as dial-up used to be. I am happy to say I was able to finally have Spectrum installed and LOVE it!!!! I have not even been able to get CenturyLink to acknowledge that I want to cancel my service. I've called and texted for 3 days and keep getting the run-around.