Nice little bank here in Greenfield- right on the main drag. The inside has a very nice open feel…read moreto it and they are very welcoming as you come in the door. This time I only used the drive-through. They were very friendly. Welcomed to as soon as I drove up, took care of the transaction quickly, and sent me on my way. The only challenge to this bank is that you have to go in the same entrance that you go in for Starbucks and coming out at the wrong time can sometimes be a challenge with the line waiting for the Starbucks drive-through. However, most of the day that's not a problem at all.

I clean the windows at this Chase branch and "ERICKA NEWBY" at this chase bank was sooooooo…read morefriendly and kind. She was willing to help and take time out to help me around. She deserves a MAJOR raise, bonus and move up!! Thank you ERICKA NEWBY YOU ROCK!!!

The manager and the other associate staff is very polite, They take the time help their customer…read moreand excellent services and an easy process.

Marsha was fantastic; patient and extremely helpful through the entire process. I would highly…read morerecommend.

I've been a customer for years using my SSDI direct deposit to my Huntington account the first 6-9…read moremonths of hoping to qualify for their standby cash loan. Since I have only a low income monthly deposit this borrow option is necessary for my unexpected expenses having a baby at home but I never qualify no matter how much money I tried to put in. What they're doing now is beyond false advertising and I am warning everyone DO NOT open any accounts with them if you are disabled on a monthly income like me because they will not stand by their word to make available your mobile deposit that I uploaded on 7/10/2025. It says on their website that if you are a new customer within 39 days your money will be available by the 2nd business day and longer customers like myself should get immediate availability. Well they are holding my deposit from me and will not give me any explanation. Even after I told them this was an emergency funded loan that I deposited for an emergency. It's been almost 5 business days and they still won't even give me an explanation. They are holding a deposit that has already been accepted and approved! They are ruining my credit again getting my utilities shut off because I trusted they would not keep my emergency funds from me! This is an outrage having a disability and a one year old to care for they sure now how to make anyone in hardship WAY worse! I've used a lots of other good and not so good banks but this bank exceeds them all with how many times they bend their word on every banking benefit if you are someone like me. Worst experience EVER!!!

Never had an issue with them, very friendly inside, my home Huntington is in Brownsburg but this is…read morealways the one I go to when I'm on the other side of town!

The place is great. Great customer service. They really helped us out in a tight spot. Rebecca will…read moretreat you like family. All transactions are quick and easy. Give them a shot, you will not be dissapointed.

Brock Wappes saved the day! He was able to help me out when I accidentally lost my money order. The…read moremoney order was for a move to California and it was my first months rent! Without him being able to help me out I would have been in a world of hurt! Thanks Chase Team!

the new version of this "branch" is an absolute failure. taking the tellers out of the branch has…read moreremoved any functionality of the branch, and they now have an ATM outside, and an ATM inside with people showing you how to use the ATM. i was told "we dont deal in coin at this branch", which is exactly the entire purpose of a bank. i asked if i could remove a large amount of cash, hypothetically, such as $5,000. they said "no but we can tell you where you could go to do so". this means that anybody that lives in this area now has to add 10 min each way to access their accounts. want to make change for large bills? they dont deal in coin. then to order a new debit card, i was going to have to wait 90 min for one of the bankers to do so. also, i had a large check to deposit, which i couldnt do via the app, but cant do it in there because i need a new debit card. so to be able to walk into the branch, get something done that shouldnt take longer than 7-10 min (assuming no lines) was now going to take me 90 min. taking the human interaction out of this branch is a massive mistake. the fifth third across the street had plenty of tellers inside. finally, when telling the home lender and the lobby host of my issues with this, they kept telling me they could do everything a full service branch could do, but you still cant give me the cash i request. asside from opening new accounts, i find this building nothing more than a fancy ATM with unhappy employees. ive been banking here for years, dont tell me you can still do everything you used to be able to do, when you cant. this is a bad experiment chase. business class 101: DONT MAKE IT HARD FOR YOUR CUSTOMERS TO GIVE YOU MONEY. find a better spot to cut overhead