California Check Cashing deserves a truly excellent review. Every time I visit, the experience is…read morepleasant, professional, and smooth from start to finish. Jorge is absolutely outstanding. He is courteous, respectful, patient, and consistently provides top-tier customer service. The entire staff also deserves recognition. Everyone I have interacted with has been friendly, helpful, and professional. They create a welcoming environment and make the process easy and stress-free. It is clear that this location values its customers and takes pride in providing great service. I genuinely appreciate the positive attitude, efficiency, and courtesy shown by Jorge and the whole team. California Check Cashing is a reliable establishment with excellent staff, and I highly recommend this location to anyone looking for friendly, professional, and dependable service.

Always welcomed me. Great service,no hassle. Never have to wait long…read more Love going there A+++

Marie is awesome!! Always a huge help. She is very informed and helpful. She makes doing business…read morethere very easy and simple and most important stress free. Thank u Marie for all your help. Give her a raise!!!!!!

These people move like molasses. Often there is only one guy and the front and the women may help…read morefor 10 minutes but then leave the guy alone " again" so they can disappear into the back for an hour. Witnessed this numerous times again and again and most of the time- 6-8 people are waiting in line for one poor guy to process them all -alone. Whoever runs this place keeps it understaffed which isn't very smart, guess they don't care about others time and also don't mind leaving money the table ( hypothetically) themselves... because more people would come here giving them business if it were managed properly

Horrible tardan demasiado con un cliente. Más de media hora con un solo cliente esto es ridículo.read more

3 hours in line to cash a check all do to unnecessary small talk that took an average of 30 mins…read morefor each customer and charged 10% never coming here again.

I came in to sell a gold necklace. I was treated as a respected customer even thought it was my…read morefirst time there. I was given a fair price for the gold necklace. The service was good. I will come back again when I have another gold necklace to sell.

I recently went there to sell a gold coin that my mother had given me. I expected a fair price,…read moreespecially since gold is currently at a high value. I figured I'd get a good deal and could trust this person. He bought the coin for $1,200, but when I went to a gold shop down the street, they offered me $3,250. This place is an absolute rip-off and scam. You'd think they'd have some integrity and offer a reasonable price instead of pocketing the difference for themselves.

This place is awesome!!! The Staff really cares about their customers!!! Thank you all for being…read morethe Best!!! I HIGHLY recommend this place if you ever need financial assistance!!! A VERY Happy customer!!! Jim H.

Easy access. Very clean. Staff are so nice. These place are…read morebest to loan money for emergency.

Thank you Rejon & Emily!!! You are the BEST!!! Thank you for the great customer service and always…read morea great attitude with assisting myself with my needs at your establishment!!! California Check Cashing? You hired just right!!! Thanks again!!! Jim H.

Who ever your new girl is. Has absolutely no customer service. I have been coming here over 6…read moreyears and she is not only a bitch but I tried to plea with her. The young girl or the guy is awesome but she is a pull and absolutely refuses. My check will bounce because of her even though I gave her options that you guys have helped me in the past.

I had a struggle with some documents when I went in to cash my check. They helped me get what I…read moreneeded to cash my check, both ladies were patient and helpful and I walked out with my cash. Whenever I need to cash a check, I take it down there and I'm in and out of there quickly!

I've used them one time, and that was when I got a surprise check in the mail from Donald Trump. I…read morebelieve it was a $1,500. 00 Covid check, the first (my only) in a round of many checks sent out to citizens. You remember, the one that was delayed because he insist they all be printed with his name and signature on them? That was funny. So these ladies cashed my check for me for no problem. I don't recall what the rate was, but yeah it was a little bit high, but WTF, it was free money anyway, spread it around to local businesses a little bit. So are they grumpy? Maybe. But grump is subjective, and it sure sounds to me like the context of most of these grump gripers be a little insensitive to normal, adult behavior. Yes, there is short amount of supply for a service only the really needy really need. When you sign the check before you take it in to the check cashing facility, it reveals a very powerful ignorance on the way things work in personal finance. Every institution requires signature in their presence. Expecting them to trade out A fistful of your grimy twenties for fresh, Chris $100 bills without any financial incentive to do so is unreasonable, and the fact that somebody believes it unreasonable to be told no reveals a childish, uninformed mindset. And even if you did not find them meeting your standards of polite etiquette and/or adequate levels of butt kissing, why don't you try to be the person you expect them to be and see if they don't respond with kind words. It really is a shame that inaccurate and unnecessary petty, vindictive, public comments accompanied by one star ratings can drag a small businesses image down so low in today's instant wreckage opportunity. These folks work hard to provide a service for people that have very few choices in the community, usually due to poor choices they've made in their lives. These reviews seem mean-spirited and spiteful, wielded with no regard for the damage they can do to good people's business. Shame shame. You'd think that the lumps they've taken or being schooled that they were wrong would make them a little more humble. This began as a four-star rating, but I'm going to up it to five just for having to put up with people like that.

So Idk why this place has so many bad reviews. Everyone there has been super nice and their job is…read moreSO stressful--I get it . Frustrated people trying to get a loan which trust me I've been there too so I get that part. But glad to do business here. Both the gentleman from and the 3 ladies from the other day I went were so patient with me and my questions. Thanks for all you guys do and I hope you all have a great day (and maybe your boss gives you all a raise or recognition of some sort) sorry I didn't get all of your names. Thanks again!

Unnecessary Rudeness is the setting for this location (Alvin). I am in awe reading the other…read morereviews. My incident is as follows: 1) Had to cash a Credit Union check for which I do not have an account with. 2) Attempted to do what the majority would do - Deposit the check into my online personal virtual account via my bank's mobile app. 3) I signed the back and took a picture of front and back as I have done before, but this time it was declined because the system could not verify the check. Who knew that the check needed to be verified during NORMAL WORKING BUSINESS HOURS WITH? This defeats the whole purpose of having an online VIRTUAL Account you think?? I then get suggestions that physically going to my bank or to the Credit Union Bank itself or any check cashing establishment would suffice to resolve this issue. * I ONLY HAVE ONLINE BANK. 4) I called this venue to confirm if this was possible, the woman that answered said "You come here tomorrow" after giving them the info on the check and after they called the credit union bank to try to verify.  Not too polished on the customer service thingy I thought, but alrighty then, sounds like a green light for me to go there tomorrow. 5) Next day, I come and the first person who noticed me walk in,  called me to her window, who so happens to be the same person who I spoke with on the phone the day before. 6) Before the exchanging of "Hello, how are you today", she flipped over my check and heckled out "You sign back of check, we cannot cash....you deposit already right?"  Excuse me but WTF was that accusatory statement? coming from the most untrained, unprofessional, tone defiant voice of a woman? 7) At a loss for words, I just turned on the voice recorder on my phone. 8) She then proceeded to call the Credit Union Bank to verify if my check was legit all the while sputtering out "I don't think we can cash for you but I try ok....cause you sign already...but I will try".   9) Personnel on the phone verified that the check is good to go! 10) The disappointment and hate she then exhibited as if I had done her wrong, said..."I call my supervisor, I cannot cash this check, you sign back and deposit already....but I try ok....Fee will be 50%" 11) At this point, I'm having my out of body experience,  trying to hold back the unleashing of a possible KAREN from within. 12) But me being me, I paused any actions as I still had hopes that this power puff woman would just cash my FREAKING CHECK that I she assumed I already deposited and charge me 50%! But NOOO.....instead....she slapped the check onto the counter and as if by default or life lessons she adheres to, to be away with anyone who is of no use to you.  Since she won't cash my check, there is no money to be made from me.  She said, and I will never forget this moment, in Vietnamese (will translate) while doing the 'shoo..go away gesture' with her hand - "OK, go away....get out of here".  Did I report this incident? I did send an email, but as you can see from the many negative reviews that this "long time established" place has...I don't think they really care or even mind. I had a good friend that worked here when it first opened.  She was great.  My apologies to her and to those who will work here in the future.  All I know is that, there can be times, even with all the right training and discipline, will never be able to completely dissolve the true nature of a person's character.  This Customer Teller Rep Bi-Lingual Exchange Student Person is the reason why EDD was created.  We all pay into the system that will pay her to not work.  I've never ranted this aggressively long before, because aside from the Cash Checking trauma ("looking like i still do fraud" song) The bitterness still lingers.

They provide all the basic needs of a check cashing place but with amazing customer service. Kevin…read moreis always friendly and personable when I do business with at this location.

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