Call to get some information that I needed answered all the questions I have gave me great advice would recommend to anybody recommend to talk to Edwin. Great customer service. read more

the tellers are always friendly &. Rey helpful , goes out of there way to assure all your concerns are answered.

Recently, I felt financially threatened by a company. To the degree that I couldn't sleep at night. Early the next morning. I visited the Meriwest Credit Union in Downtown Cupertino. I was lucky to speak with Vaidehi and Grace. They were willing to spend enough time with me; to ask the pertinent questions and to learn all the facts of the case. They were very patient and did not rush me. Once they were satisfied; They made the necessary changes to my accounts. If someone has a banking problem, I recommend that they go to Meriwest Credit Union for all their banking needs and get great help for any subsequent problems. The location of the Meriwest Credit Union in downtown Cupertino and the bank itself are very attractive and comfortable. read more

I have been a member of Meriwest credit union for many years and been working with Jorge Castillo for several years and he is truly a great person to work with all the time. He is extremely prompt with responding to my calls and always supportive to take care of most of my questions and banking support. He was very helpful to provide financing from Meriwest Credit Union for me when I purchased a new Toyota 4 Runner from Stevens Creek Toyota. I refer all my friend s and family members to Jorge Castillo since he is one of the kind in Banking industry. Thank you Jorge Castillo! read more

I just left this location to take care of an awful situation that was fraudulent. Grace and Vendhi were awesome! They resolved the situation and put my mind at ease. They were very sympathetic and understanding and I left knowing that they truly care about their members. Kudos to them and Meriwest for providing EXCELLENT customer service. read more

Supposedly a member of the Co-Op Credit Union network, but doesn't actually offer any services for members of other networks. Don't waste your time. read more

Recently open an account for our kids. Jorge Castillo was great at explaining the benefits and options available to us. Grace ling followed up with setting the account up remotely on our time. Team was great and highly recommend this location for their customer service. read more

This branch is still excellent. Some of the personnel have changed since my last review, but the new faces are helpful and knowledgeable. A shout out to Virginia who continues to be patient and insightful read more

The Branch Manager at this location has been our Banker for years very knowledgeable and helpful whenever we have any banking consultations. Most of my Family now bank with Meriwest because we know we're in great hands and our best interest always put first. Thank you for all that you do Jorge Castillo. read more

Don't bother to setup anything online. Tried several times online, went into my branch and "set it up" and still can't use it. Making things worse, I was scammed and shutdown my card immediately. Bank confirmed no charge had been made. Next statement the money for the item not charged was deducted from my account.. Foot note, physical banks are wonderful, just computer is trash n!n read more

Ariel, Financial Service Representative III at Cupertino is wonderful, informative, friendly, and excellent. He is the first person I see and can always count on in getting the most from Meriwest. Thank you. read more

Meriwest Credit Union - Ariel is a professional and friendly Financial Service Representative III at Meriwest, Cupertino. Thank you for your excellent service. - Banks & Credit Unions Near Me - Cupertino, California

I've been a loyal member of Meriwest since 1998. I have never had anyone reach out to me to show me how to maximize the benefits that Meriwest offers. Within the last year I had a representative reach out and help me to maximize all the benefits that will help me gain a greater portfolio. I have since received interest in my saving and rebates on checking account. Mr Jorge Castillo has helped me become a platinum member, from just a basic member. He often reaches out to see how he can help me or if there is anything that I need. I appreciate his great customer service. read more

I would like to give a great "Shout Out" to Ariel who is a Financial Service Representative III at the Meriwest Credit Union in the Cupertino branch. I have had many positive interactions with Ariel in the past when he helped me with my accounts. This week however, he went above and beyond in helping me with a log-in situation. He promptly returned my calls and walked me through the process. Thank you Ariel and the team at Meriwest. I appreciate your wonderful Customer Service. read more

Ariel and Gilbert helped me to get an auto loan to buy a new Jeep. The entire experience working with them has been amazing. They were both extremely helpful, always new the information to help with my questions and responded immediately. During the process and after the loan was finalized I reached out many times with questions regarding payments, etc and they continued to provide immediate support and assistance. These gentlemen clearly care about their careers and clients and exemplify professionalism and everything the company should want it's employees to represent. They work very hard and deserve the utmost praise for going above and beyond. Give these guys a promotion and a raise! Thank you both for everything. I'm incredibly happy with my new Jeep. read more

Hi there - I just went thru a bit of a ordeal with Comcast, and Melissa Calderon handled it so well, and professionally. She was so helpful in explaining how the process works, and giving me a timeline of when things would take place. In the end, she helped to resolve the issue and/or at least get thing turned around in our favor, as we are long time Meriwest customers. Thanks, Melissa!! read more

Jorge Castillo recently assisted me with setting up an account for my son, I appreciate his great customer service not only listened to my questions, provided great solutions and was able to make it a very simple for me to know all features. read more

I recently dealt with Anna Phan at Meriwest CU who helped me with a HELOC and an auto loan. It was a pleasure working with Anna! I started an application at another credit union but they were taking a long time to respond and were not keeping me informed. When I explained to Anna what I was looking for, she gave me a timeline for getting it done and stuck to it. Of course, I canceled the other application to work with Anna instead, and I'm glad I did! She was thorough and kept me informed at every step of the process. I had such a good experience that I immediately went back to her to apply for an auto loan. She handled that loan the same way and got it done quickly. I recommend her to anyone who's looking for high quality customer service. read more

I've been a long time customer, but this was actually my first time to this branch. Admittedly, most of my bank activity rarely requires that I need to go into a local branch, but I am thankful that I do have one nearby. It could be due to the pandemic, but this location was fairly quiet, so I was served right away, no wait. Donna helped me and was extremely cordial and friendly. No complaints! Even my partner commented how quick and low hassle the whole process was. read more

I went to Meriwest to open an account. Everyone was so warm and welcoming. Sarah Hayes who assisted me was so kind and helpful. She was knowledgeable and walked me through my account opening. I walked out of the branch with Meriwest on my phone and my debit card in hand. What more could you ask for! Such an amazing experience. read more

Cupertino's Meriwest office is fantastic. Pleasure doing my business here. Mr Michel was so helpful. All the bank tellers are very nice and responsive. The only negative thing and this is about Meriwest in general (not this office) is the terribly long waiting time on the phone. I waited 40min the first time and 55min the second (while working). The issue was not possible to resolve online. Please consider adding more custom reps to respond to calls. Thank you. read more

Grace Ling helped me withdraw some cash today, and pointed out a CD promotion that will expire in one day. I opened the CD the same day. I would have missed the good deal but for Grace, who gave me a wonderful service. Thank you, Grace. read more

The Meriwest Cupertino branch is such an amazing location. I always feel welcomed by their team and the Branch Manager Sarah Hayes is amazing! The team here in Cupertino always makes you feel welcomed and they make it easy to do transactions or get clarity on your accounts. I love this branch! read more

No complaints about this branch but Meriwest is rife with fees for a credit union. They charge $3 for an electronic transfer. None of my other credit unions do that, not even banks charge for electronic transfers. They also charge an overdraft fee to transfers between accounts at Meriwest, even if you set up overdraft protection. Might as well use a traditional bank. read more

Marivella Quale at Cupertino helped me with my banking needs. I came to close my membership but because of Marivella I am keeping my membership. She is awesome an amazing. Excellent customer service. I give Marivella and Cupertino branch 5 star review read more

Disappointing for a credit union. They charge $3 to transfer your money. Might as well go to a bank.

This is such a lovely location right in the heart of cupertino, didn't have an appointment and thought I would be turned away but Sarah the branch manager made me felt very welcome and answered all my questions. It is rare to walk away from a financial institution with a smile on your face but Sarah manages to make it happen. read more

I left the big banks and choose Meriwest Credit Union. The staff is welcoming they've been helping me step by step I was very embarrassed to ask questions that someone my age should already know but they never made me feel uncomfortable. Virginia was helpful and made me feel very confident in making smart decisions. Overall I am satisfied. Thank you. read more

I love Meriwest Credit Union! This branch is always so friendly and efficient for my needs. So much different from banking with one of the big banks, and the rates are much better. Thus far, I'm very happy with my decision to switch over to a credit union. read more

Came here this morning and I had a bad experience with Virginia. When I came in she was working with a customer so I waited then she passed by and told me she will be with me shortly. 10 minutes go by and I just asked if there may be someone else that can help me and she said "no, that's why I told you I will be with you shortly!" Rudely. So I waited some more. Then she finally was able to help and after she has slammed my card back on the counter. I was depositing cash and she kept counting the money over again, so I asked if there was a machine that she can just count it on so I can also make sure she didn't want to. So I asked if it was an option she said "no only if it's a preference." I asked a preference of the customer or teller. She said "me!" So she ignored my request which is insane to me to have dealt with this at a Credit Union Meriwest. This is just insane when I come here to vibe my thousands of dollars ! Very rude!!! Love Meriwest have been a member for years and this was the worst encounter at any bank ! read more

Meriwest Credit Union is a great place to go for your banking needs. Helen Ngo was extremely helpful in handling some fairly complex financial issues. Highly Recommend! read more

If I could rate Meriwest Credit Union, I would rate it a (NEGATIVE) - 5!! But unfortunately, I had to give it a 1 star rating. Don't do business with these people. Especially, don't do business with them if you don't have a local branch, dealing with these people over the phone is a nightmare. They are not helpful at all. If you put money in their bank, they treat you as though it's their money, and not your money. There are so many banks that have branches all over the U.S. I would definitely do business with a larger bank that has branches everywhere. If you want to conduct business in an easy, quick manner. Nothing is easy with Meriwest Credit Union, NOTHING!! read more

Thank you for you courtesy and professionalism. All of the employees at the branch from management down to tellers are wonderful. Appreciate your help always!!! read more

They still gave the best staff at this location. I have seen new faces this year but everyone is so helpful and kind. Abraham the manager so friendly, Puspha and Virginia where very helpful with answering some questions. If you are looking for a home equity line of credit go see Danielle she is amazing. read more

Great service! Very friendly! Evelyn was super helpful and made opening an account a breeze.

Awesome bank and amazing people! Super friendly, very knowledgeable! Virginia is always friendly, cheerful and so helpful! Highly recommend!

I have been a member for over a decade and couldn't be happier with this CU in general. But also this location has been very helpful to me and my family. Ariel, one of the managers went above and beyond to make sure my issues were taken care of. He even followed up several times to make sure that we are happy. The service here is incredible. read more

Danielle recently assisted me with a banking issue, she was well organized, courteous and provided superior customer service . I would highly recommend this branch ! read more

I love Merriwest Credit Union! Excellent customer service and the staff is always friendly and efficient. Danielle the financial center manager is amazing. She went above and beyond to help me. Thank you Danielle for being so helpful! read more

I only banked with big banks in the past, so it was refreshing to come to such a welcoming and nice environment. Danielle was incredibly professional and helpful. She made the signing up process super easy. If only the other places were like this. read more

Nice and modern branch, very helpful staff, opened a checking account that pays 1.50%, 3%saving and 10% CD, was able to consolidate my bills . No monthly fee or min balance req, can not go wrong with it. Thank you Mark & Emil for making it so easy!!!!!! Highly recommend it read more