Unbelievable! 8.15 appointment for two rear tires & alignment. Still waiting at 12 mid day! (Hey…read moreVIP Auto, print & display this one!) Every excuse in the world by supposed "manager". (but NO reduction in price). Apologies up the ying yang, blamed other store for not committing to alignment appointment (OTHER store(?) WTF! Why don't you "MANAGE"? (car just had NEW radius rods & ALL NEW rear adjustment bolts, so they can't blame rusted bolts as an excuse) Outrageous prices & $90+ hourly rates! Mechanics(?) slovenly, uncouth, rude & disappear for hrs. at a time. (Probably bacon sandwiches more important) They would NOT be working for me! Snails could move faster than this lot! Naturally all this is at MY expense! WAKE up people. AVOID THEM!

UPDATED...friendly enough but.... Went there for a simple welding job on a flexible exhaust pipe…read more took them 30 min to diagnose the situation. I know it would cost 40 total anywhere in the southern us. took them 1.5 hrs and cost 165 total for a part that costs 16 dollars (autozone). it was 2 welds whats the big whoop? UPDATE....(reduced from 2 stars to 1) So I went to get my inspection 2 months later and everything was fine except it was leaking exhaust where Maine Auto had welded it. The guy said they used the wrong type welding rods and so he cut out everything and rewelded it for 30$ in 20 min. I do not recommend this place ever.

The employees are always super helpful and friendly. If you need your day to be happier, go there!…read more They never make you feel stupid, and they are always ready with good advice. Honestly, it's one of my favorite stores, hands down.

Very impressed with the knowledge and helpfulness of the experienced staff at Autozone. Scanned the…read morecheck engine light and identified the problem free of charge. Ordered the part and showed me how to do it myself. This is service. Many thanks. I most certainly saved a lot of money. Jim

The best customer service. Went in to find some light bulbs and they helped me find everything I…read moreneeded as well as helping me change the head light. Very much appreciated their help.

Love being able to order on line get great discounts and pick up in store…read more Staff are always happy to help

I was on a 17 hour trip in Maine and got off the interstate in Waterville Maine for gas. As I was…read morecoming down the off ramp, both of my mufflers fell off at the inlet. After gassing up I saw an Advance auto and decided to see if I could do a quick and temporary fix on the exhaust. Angel and James were both ready and willing to assist with my parts needs to repair my exhaust. I had minimal tools but was able to get it slid back together well enough to get me back to Burlington VT without going deaf. Angel and James are part of a great team in Waterville and should be commended for their great service.

Bought 2 vehicles here a while ago. 16 legacy and a 08 Impreza. Impreza had a couple issues they…read moretook care of no problem. Would definitely buy from them again.

I emailed Chris about a few manual vehicles they had for sale, I let him know when I would be there…read moreand he had them ready for me to test drive, I didn't feel any pressure to purchase. More like here is the vehicle, make your own assessment (Which I was very grateful for!!!) He was very knowledgeable and showed me different features on the vehicle. I called back later in the day and let him know that I did want to buy he, he was generous enough to have it delivered to the new Annex they have in Fairfield, I worked with Russel and finished purchasing it on my lunch break! Highly recommend! If you want honest communication, no pressure and great quality I would defiantly look here first!