We rolled in on a roadtrip sputtering with awful car troubles, Adam and team members were so kind,…read morepatient, helpful and gave great recommendations for local solutions to get us back on the road. Thank you all so much, truly saved the day!

Car is great! Sales process feels sleazy. Not an open and honest experience. But, they are car…read moresales folks , so hey. Watch out for gouges and hidden fees. They try it all.

I will be making a full review in a couple days.. giving them a chance to do the right thingread more

Zero stars!!! None! Spent days going back and forth with the dealership via email. Very explicit…read moreabout needing a third row seat. I was assured that it had a third row. Drove 2 hours on Halloween, missing trick or treat with my grandchildren because this was my only opportunity to get the vehicle. get to dealership and the vehicle doesn't have a third row!!! No offer to compensate our gas, no offer of a good deal on a vehicle... just sorry. 5 hours of my life for nothing and no accountability!!!

2025 RAV4 Hybrids have been hard to get in the Portland area. I called Charlie's and they were able…read moreto get me one within a few days that met my specifications. Shannon, our sales guy, was pleasant and knowledgeable, and even came in on his day off so we could pick the car up at our convenience. He walked us through getting CarPlay set up and through any of the features we were not familiar with from our 2020 RAV4 Hybrid. Michelle, the Finance Manager was also very pleasant and made all of the paperwork easy. They also have a nice perk with free car washes for the life of your car, but we live too far away to take advantage of them, though will swing in whenever we head north. All in all a positive buying experience and I would definitely recommend Charlie's Toyota to anyone looking to buy a Toyota.

I just finished my car shopping experience and although I did not end up purchasing from Charlie's…read moreToyota, I still wanted to leave a review because I had a great experience here. I stopped in on a Saturday afternoon to look at the differences between some different models and trim levels. Shannon, the sales guy who helped me, was extremely helpful. He clearly explained and showed me the differences between everything I was interested in looking at. We spent about 20 minutes and in that time I was able to determine what model and trim levels I should narrow my search to. Shannon was not pushy at all, gave us space to look, and was extremely knowledgeable. Getting an in-person look at the sizes and trim levels here at Charlie's Toyota was the most time well spent of all my car shopping experience. They ended up not having the used inventory I was looking for so I purchased elsewhere, but the time I spent here was instrumental in my decisions. I definitely recommend working with Shannon!

Dans is a joke. If he has a personal issue with you he will do you dirty and lie to you.. He has…read morelied to me and put my Safety at Risk. Let alone knows how to play the system. Never gave me any paperwork. Thought he was doing what needed to be done. Put trust in him. Why did he never provide me with paperwork. Well if there is no paper trail the customer gets screwed. Safety is my number 1 priority and he put that at risk. 7 times he had my car. 7 times i mentioned my brakes, every single time. There is nothing wrong with them, more than likely brake dust. I believed him. Why wouldn't i. My brakes have been down to metal since day one of him having it.. Very Disturbing Behavior!!​

This guy is the best I found in rumford he is very knowledgeable about cars and if he don't do the…read morework he know where to send you to. Give him a try

Shady negotiations price kept changing. Thought I was purchasing new when I hooked up to Ford Pass…read moreday after purchase discovered had 4,000 miles. Bought vehicle for hauling camper full time for a couple years. Salesman sold me on bluecruise and sensors no need for tow mirrors will hook up to camper back camera. All false. All shut off when tow vehicle connected. Installed wrong tonneau cover 3 times last time was told "we have met our obligation ". They don't know the product they are selling.

I moved from Cambridge, MA where I did not need a car to Skowhegan where...you need a car. I…read morereviewed their site, scheduled an appointment and in the 30 yrs I've been buying cars, had the easiest, and most seamless process EVER! From Brody, who I initially talked to, to Manny who helped me through the process, to the Finance manager...who Im sorry I forgot his name but he was awesome to all the staff onsite, it was a 10 out of 10 experience! Everyone was friendly and welcoming, Manny was personable and efficient. I highly recommend, if you are looking for a car....go see these folks!

If I could give Harry J Smith 6 stars, I would. I shipped a 2005 land rover to Maine for my…read moredaughter to use. When it arrived on the truck the air suspension wouldn't work. My daughter knows nothing about cars. My daughter had left school for holiday break. I spoke to Randy at HJS. He couldn't have been nicer and more friendly. They went and got the keys from college security, inspected the car. Identified the problem (a low voltage problem, reset the sensor and re-delivered the car back to school. All in a day. Then I got the bill. $100? Are you kidding me? I love HJS. "Mainers" are wonderful people and really helped me out. Highly reputable and nice people. I highly recommend Harry J Smith. THANK YOU!!!!!

Great experience! They were really friendly and communicative about what they were going to do,…read moremaking sure I was in the loop. They seemed to have lots of time flexibility when I called in, and I was in and out within about 30 minutes! Again, super friendly, and very reasonable cost for the service I needed. Also PS to Colby students, they will come to campus and check your car in the lot/bring it down to their garage themselves if you need work done!

This is the best Mazda dealership in the state! Was taking my car to Goodwins in Brunswick but it's…read morehorrible there.. when my transmission went I had the tow guy bring it all the way up here and ain't never had any issue, always drive the 45mins to have my vehicle actually taken care of! Best customer service to Renay is awesome!

Wow just wow!! I just moved here from Texas and am blown away by the service of Paul Blouin! I was…read morepreviously never going to buy another Mazda again because of the headache I dealt with at my previous dealership in San Antonio Texas related to the beige seats staining. However, the general manager at Paul Bloudin assured me they could have fixed this issue as they have with other customers. Not only that but the service took 30 minutes when in Texas it was 2-3 hours I had to wait!!! Highly recommend Paul Bloudin!

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

I truly can't recommend Al's Auto Repair highly enough. I live in Portland but I commute to…read moreAugusta for work. One morning, I arrived in Augusta and realized that my car was in need of emergency repairs. The staff at Al's went out of their way to squeeze me in so that I wouldn't be stuck in Augusta overnight. They charged me a fair price and took extra time to explain everything they were doing, even showing me photos. They also drove me to my office while they did the work on my car and picked me up at the end of the day when they were finished. And getting to meet Radar (the adorable Corgi/watchdog) was just the cherry on top of the whole experience. I'm so grateful for the excellent service!