Amazing people, they really treat you like family. I'd highly recommend them for any vehicle…read moreservice.

We took our vehicle to them last year and paid them almost $900 to do the brakes and rotors for the…read morefront and back tires. We recently had issues and took to another shop to find out that Auto Illusions never did the back brakes or rotors. They refused to credit back the money to my husband for the work they DIDN'T do

I've gone there 2 times with 2 different cars, both times the same story. We can't change your oil,…read morethe plug won't come out. You need to take it somewhere and get it fixed. I don't think they know how to change oil.

Would not recommend. Had oil done. Started to see oil in driveway after taking long trip…read more Checked oil. Was down 2 quarts, and dip stick had not been replaced properly. Took to mechanic, and the improperly place dipstick was what caused the oil to go all over engine. Also they replaced the air filter and mechanic said that that was improperly done.

Needed a battery installed asap to make another appointment and stopped at one other auto parts…read morestore prior that didn't come thru. O'Reilly was very helpful and polite. They helped right away, despite other customers!

Quickly service, friendly staff, lots of inventory and good prices. Great location for your needs…read morewhile driving around town

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

Despite having a confirmation email a Store associate Insisted/argued with me that I did not have…read morean appt. Because I did not buy the tires from them. But my appt populated on the tablet immediately when my phone number as entered. 2nd associate inspected the tires and told me that his manager would need to approve the work because tires were not stock. . The attitude of both men was disappointing and made it difficult to give Walmart my money or trust that the job would be DiBene

I came here on Friday to replace 4 tires. I watered 3!!!! hours. When I got back home my tire…read morepressure light came on. I came back on Monday and they charged me extra $50 to fix the issue they created. They also made me wait another 3 hours to replace one rim sensor. This is just insane. People here waiting for 4 hours for an oil change

A great selection of you pull parts, some good prices, others are high, but what isn't these days?…read more Bring your own tools and wonder the yard, plus they have a pretty good tracker of what's on the lot and what row it's in. Good bunch of guys working there. Only wish it was on the other side of the city, the traffic getting there can be brutal.

Dave is fantastic to work with. Did my negotiating over the phone -great communication throughout…read morethe process of selling my car for scrap. Good to find someone with such integrity.

I rarely leave negative reviews because I respect business owners, but the extreme lack of…read moreprofessionalism here forced me to make an exception. I scheduled a state inspection a month in advance and took time off work to ensure my vehicle was ready for an upcoming road trip. When I arrived, the shop was closed with nothing but a note on the door. There was no text or call to give me a heads-up. To make matters worse, I had already purchased a Groupon voucher that is now non-refundable. If they had at least texted or called to let me know that plans had changed, I would have had ample time to reschedule the appointment with a different mechanic and not miss my road trip. These guys might be skilled at what they do, but their terrible communication and lack of respect for a customer's time made this one of my worst service experiences ever.

I have been here at least 10 times for a variety of repairs. This is a top tier, trustworthy auto…read morerepair shop.

I have been going to these folks since my wife and I first started dating 7 years ago and she…read morerecommended them to me. I just got my car back from this year's inspection and just wanted to tell everyone that if you want fantastic service from friendly people at a cost that can't be beat, the Auto House in Robinson is for you! They always treat us right, going above and beyond, doing excellent work and taking deserved pride in what they do. Five stars, all the way!

Fair, reasonable and reliable service. They stand behind their work and always give an estimate…read morefor your approval prior to performing work.