Great customer service. Organized store. Easy to find what I need. One particular employee named…read moreNate went out to check on me as I struggled with refilling my AC. Went out of his way to help me. Problem was resolved. I think he was on his lunch break and just happened to see me struggling.

My headlight had burned out weeks ago and I finally made it to the store for a replacement. I tried…read moretaking the old one out in the parking lot without any luck. Inside the man at the counter, Frank, offered his assistance almost right away. He helped me look up the correct type of bulb based on my VIN. Then he took me to the correct aisle and even searched for it himself. There were a lot of bulbs lying on the floor and a box of still packed ones on a cart he looked through. We were able to find the correct one and he got me checked out quickly. The manager asked me what kind of car I'd be putting it in. After I told him and said I had trouble removing it, he came out to the parking lot and helped me switch out the old one at NO CHARGE. He was extremely friendly and super helpful. The staff is wonderful all around there. The only reason I mark them down at all was the messiness of the store and the super dirty floor. Otherwise it was a great experience and I felt my needs were taken care of.

They can get your parts when no one else has them . component and experienced and friendly.read more

This auto parts store knows service so well it comes naturally. I was acknowledged immediately…read moreafter I entered the store, and the friendly store owner listened attentively to my needs and was genuinely pleased to meet them. My car manual didn't list the part number of the dome light I needed (and neither did that big reference manual that car parts places use), so I was pleasantly surprised he trusted me to let me borrow his screwdriver and take it to my car to bring in the light. When I brought it in, he found a light that worked perfectly. I look forward to coming here again. Also, the store employee was friendly when the owner was in the back getting the parts I needed. He seemed happy to work there. It was such a positive difference! I sometimes get ignored in the big auto parts stores, and the people seem like they are there just to get a paycheck. This was a nice change! This shop prides itself in selling quality parts that last, not just a cheap part that will sell like some chain automotive stores do. Their prices were reasonable, and I was surprised that the cost for the parts I purchased seemed less than the price I saw online at a chain store. Also accepts credit cards.

Today was my fist time stopping at this store i needed a couple switches and a few other little…read morethings the staff was vary helpful especially Shawna For sending me a copy of my receipt When there computers wouldn't print it out and being a small business owner this is vary important To have . Thanks Shawna you are awesome

I was in need of a new rear wiper blade and this was the nearest store of any kind that I could…read morevisit. I walked in with a general idea of the size I needed, but decided to double check with the book that is available for customers. I should of went with what I had thought in the first place, because the book was wrong. More on that in a few. I purchased the blade and went outside to install it. Good thing I did this before I left the lot because it really wasn't the right one. So I repackaged the blade and went back inside. I dealt with a different employee this time and she informed me that I should have asked at the desk before selecting my blade. That would be fine and dandy to have known, but why have those booklets if they aren't correct? After the employee retrieved the right blade you would have thought I was trying to pull a scam on them. I mean you saw me just purchase this, go out in front of your store, attempt to install it and come back in to exchange it for the right one. What could I have done in between any of those actions to suggest I was duping you? Anyway, after I got the right blade, I had no trouble installing this one and was on my way.

I know how dumb it is when someone puts in an anecdotical account to their review, but I can't help…read moreit..... Was in the car business for a good minute and it is so hard to find a mechanic you can trust and I'm glad I did at Broadway Auto Parts. Partner and I have taken our vehicles (both old and new) there and it's always a pleasant experience. Their service is always top notch, their prices are so reasonable and the communication is always great. Seriously, good people should have your business and this place is filled with good people.

Was super easy to call and get an appointment to get my car inspected within a week. It is a bit…read moretricky to find because the entrance is not on Broad St (which is the street address), so I do recommend doing a little google street view exploration beforehand! On the day of my appointment, I just dropped my car off and left. They called a few hours later to let me know it was ready and didn't need anything done. Found them to be honest and prices were great. Will be my go-to in the future.

I've been a 'motorist' (I love that designation on the local news) for 25 years now, and a car…read moreowner for 20 of those years. And unfortunately I have learned the truism that an honest auto mechanic who'll give you a fair price is basically the hardest thing on earth to find. Dave at Neighborhood Motormart is the most honest car guy there is - for used car sales or repairs. If he can't figure out a problem; he'll refer you to someone who will. If a car has a minor fix, he'll make the minor fix and charge you a pittance. If it needs something big and he can do, he'll do it for a very fair price. If he can't, he'll refer you to a person who can. Example: three years back my Mazda was rattling something awful. Took it to our auto place in Denver, CO. They tell me the motor mounts are worn out - the engine is resting on frame. Repairs will be $1200 at least. Seems reasonable, but also I gotta drive the thing to Pennsylvania anyhow- so I think 'lets see if I can get a better price there' and also 'let's see if the car makes it to PA'. In Pittsburgh I find Dave's motormart. I tell dave take a look. He does. He does the engine remount **for $600**. After that, I took my car to Dave for everything. He sells used cars too - nothing fancy, mostly 10 year-old cars. But he's as honest as a car guy can be - he'll tell you what you're getting, and he'll charge you appropriately. Trust in Dave. (Also important note: as of this review the address is wrong. It's 1015 Penn Ave in Wilkinsburg; not Pittsburgh.)

Got there at 9 which was when I was told to bring my car in. Gate was still locked at 9:10. There…read morewere two other people waiting but they decided to just leave. Called a good few times with no answer. Left around 9:30 with the gates still locked and still no answer when I called. So unprofessional.

Great Customer Service! She was Professional and was able to support my needs! Thanks Contrell Auto…read moreSalvage! ( Woman Power)!!

Not sure about their actual work, but I sold a junk car to them through Peddle and it was a mess…read more They claimed they would arrive between 11-3pm (quite a large window). I called at 2:30 asking ETA and the lady I talked to said the guy was supposed to come earlier that day - she seemed upset at him. She said she'd find out and call me back. Called me back at 3:07 saying the guy was leaving right away. Late, but whatever. 3:58 rolls around, so I call again. The lady tracks where the truck is and says the guy is "in my area" and "shouldn't be more than a few minutes." ANOTHER hour goes by... By this point my workplace had closed and I'm sitting in my car. Pretty ticked off, I call again at 4:39 - nobody picked up (probably recognizing my number). Tried again at 4:43 and left an unsatisfactory message this time. FINALLY, at 5:00, this guy pulls up. He's plays it off like it was no big deal he was 2 hours late and then adds: "sorry, but I don't have all of the cash for your car. I used some of it to buy a cheeseburger at McDonald's." To say the least, I was in disbelief. Luckily he worked out a way to Venmo me. The cash was all crumpled up in his pocket - extremely unprofessional. He then called his office to work out details and the same lady picked up (so I know she was there, avoiding my missed calls). We got it all figured out and they left with the car, but holy rip. 2 hours late and spent my cash at Mickey D's... I'll never deal with this company again. You've been warned

Very helpful. Arron was an exemplary customer service person and helped us with checking a…read morebattery, replacing it and fixing wipers. He was attentive, polite and explained what to do To my son should he ever need help. We went there because of the other reviews and were not disappointed

Out of all the auto parts store in the city that I could have gone to I had to pick this one. Why?…read more Because it was on my route to where I was going. But I should have held off and went elsewhere. For those of your not aware this is located on the circle in East Liberty. There is really only one way to get here. I just happened to be passing by when the lightbulb went off that reminded me to stop and grab the item I needed. As soon as I pulled into the parking lot I should have doubled back and kept it moving. See, this location is kind of like the trifecta for auto stores on the circle. Next door is a Goodyear and across the street is a Monroe (I think?), two places to have your vehicle fixed. That doesn't seem to matter to some as they will choose to fix their vehicle in the parking lot of this store. Or let their vehicle sit here in shambles until they can fix it. It's like the shady garage of the circle. Anyway, I made my way inside to purchase my item. I say this all the time I am car illiterate but am trying my best to make myself aware of things so I can be a little more independent when it comes to it. First I walked around looking like a fool attempting to at least find the area where this item might be. Of course it would be in the last aisle. My vehicle is newer and the item I needed wasn't something I had ever purchased before. Instead of an associate asking me if I needed help with my face looking confused, I pull out my phone and do a little google. Thanks for the assist Google. After some self research I find what I need and head over to pay. This is the only interaction I had with an associate in here and it was pleasant. Paid and made my way back out to the garage...err, I mean lot and heading on my way.

Is there such a thing as being overly helpful? If so the employees at this place bordered on it…read morefor sure. I walked in with two things on my mind that I needed and walked to the area where they were and before I could even pull up my list on my phone the guy shouted from the counter if I needed any assistance finding what I need. I didn't argue, I took the help and then moved onto the next thing I needed to get. As I was grabbing what I needed, item in hand, another shout from behind the counter asking if I needed help. Sorry buddy, I beat your machine this time. Checkout was easy as the shouter took care of me there, it was fast and I was on my way.

Bait and Switch at Advance Auto Parts…read more Their web site claims free install of batteries. Their counter workers claim free install of batteries. Their general manager refuses to install the battery I purchased! So I am stuck with a battery and I don't have the equipment to install it! I had three separate conversations with people at Advance on the purchase and install of a battery for my Jaguar - but when I showed up and bought the battery, they refused to install it. I have been buying car parts from Advance Auto Parts for years. I specifically like buying batteries there because the cost is reasonable, and they INSTALL THE BATTERY FOR FREE. On modern vehicles the install is not trivial. You need a jump battery to maintain power to the car's electrical system or risk having to reset all of the critical computer codes that run the vehicle. I don't have a jump battery so I have relied on Advanced to take care of this on my fleet of 8 vehicles. So be careful - the web site and counter people say FREE INSTAL, but it IS NOT TRUE!