Professional customer service, knowledge of vechile, and very helpful on all questions. This has to…read morebe the best service parts center on all of Bandera, in San Antonio.

Went in asked to get code cleared on my truck with there OBD but instead the kid that works there…read morethinks he's a mechanic and refused to assist after explaining to him I already performed service and the process includes me to reset engine light. Told me I was wrong. I own a trucking company and wanted to give my business to you but was failed from the beginning.. terrible customer experience

These guys will be talking on their cell phones when you walk in and don't even say hello or…read moreacknowledge your presence. After you stand there 10-20 minutes listening to their personal conversation; and they finally ask what you need, they will usually tell you they don't have what you need and don't even try to find it for you. Every time they do this, the staff at Napa in Spring Branch are able to order it for me. Lazy and stupid.

The people there are very nice and know the parts I needed for my vehicle. Mark and Maureen were…read moreso helpful.

I decided to try the Walmart Auto Center in Spring Branch, because the other tire store was back…read morelogged with appointments. I was pleasantly surprised that I could find the same tires at Walmart online. I ordered the tires, made my appointment for the following day and arrived on-time for my appointment. Forty Five minutes later my Cooper A/T truck tires were mounted with a lifetime balance warranty, and hazard replacement. The process was very easy, and I saved a little money buying the tires online. I would recommend this tire center if you're in need of new tires or an oil change. They have batteries, jacks, accessories, and new tires to check out while you're waiting. The Cooper A/T tires ride very nice on the highway, and they don't have road noise like my old Goodyear tires.

Spent FIVE HOURS here trying to get my flat tire replaced. They had me look around town for a part…read morethey didn't have but that they needed to take my tire off. Once I finally found the part (45 mins away) and came back, they told me that he gave me the wrong name of wheel lock key after looking for it in over 4 stores. Completely inconsiderate of people's time. Highly recommend just going to the discount tire across the street.

I've used them several times for my F-150 and so far have been VERY pleased with the work. I feel…read morethe pricing is fair, the workmanship is good, and the turn-around time is very reasonable. I was a little frustrated the first time I went in - I didn't understand the system. They did a diagnostic check, which took about 90 minutes. They identified several problems with my truck. I assumed that they would have repaired what I took it in for. I had to schedule another appointment for the actual repair. This was a misunderstanding on my part, so I don't fault them - I was just expecting the repair to be done on my initial visit. My only complaint is they are busy (a good problem for them!) and they usually schedule about a week out.

I want to support local businesses, however, when I called I was told there'd be a $165 diagnostic…read morefee. I've been told this before but they deduct that fee if the do the repairs. Nit so at this shop. They charge you that fee no matter if they fix it or not. I decided to pass.

Bulletproof Engine Destroyed, Accountability Dodged This…read moreJiffy Lube drained the oil from my Toyota Tundra V8 and never refilled it. Their own video confirmed it. That negligence destroyed a perfectly maintained engine and left me with ~$12,000 in written estimates from every reputable shop. Their response? Two insulting "options": * a $5,000 engine replacement through Vern's Auto Shop in Seguin -- with zero written estimate, zero warranty details, zero documentation; or * $6,000 to walk away and stop bothering them. Both were literally "take it or leave it," even after every legitimate mechanic told me $5k wouldn't cover labor, much less a warranted engine. The Regional Manager later promised three written estimates from reputable auto centers, emailed saying he'd have them "in a few days," then vanished. Corporate got involved, and the District Manager resurfaced only to repeat the same undocumented offers -- still no written estimate from Vern's, still no good‑faith effort, still no accountability. Months of stonewalling, no documentation, and no attempt to restore my vehicle have left me with no choice but to pursue formal remedies. If you've had similar issues with this or any Jiffy Lube location, I'd appreciate hearing from you. I'm also interested in connecting with local investigative reporters to shine a light on how situations like this affect our community and what recourse customers have when a shop destroys a vehicle and refuses to make it right.

This shop is absolutely horrible, the did a simple tire rotation on my vehicle and after the…read morerotation there was a non stop rhythmic wobbling sound on my front passenger tire, had to go to a mechanic to tell me the wheel was placed on entirely wrong, and when i went back they claimed it couldn't have possible been from them.

Fast, efficient and extremely courteous! Was offered water multiple times for the wait, but the…read morewait was minimal. Morning of August 23rd.

15 minute wait at 7pm only one other car. Was told printer was out of toner and the window decal…read moremachine was broken. Said they couldn't get the machine to take the extra 10-% off sticker or the power hour discount. Adrian took care of us and was friendly but we were there 40 minutes to Take5 and didn't get our discounts based on coupons you send to us.

Brian responded quickly to my request and gave me same day availability. He discussed my options…read moreafter assessing my car's symptoms, and was able to get it fixed in just over an hour including the time he had to go pick up a part. He was extremely friendly and polite and the fee was appropriate for the work he did. I have never used this type of service before, and he saved me from having the car towed to a shop. It's nice to know someone who can come help when you need them. Highly recommend!

I found Ohana Roadside Services through recommendations in a local group, and I'm really glad I…read moredid. Brian came out to my home to work on my older Xterra, and he was fantastic--professional, honest, and efficient. His pricing was noticeably more reasonable than several shops I contacted, and the convenience of having him come to me was a huge plus. No waiting rooms, no "we'll fit you in," just straightforward service. He also took the time to explain typical price ranges for the work, which made the whole process feel transparent and stress-free. If you're looking for a reliable mobile mechanic, I highly recommend Brian and Ohana Roadside Services.

Shit company had two appointments to get my windshield replaced. Both times I was assured someone…read morewould be coming out. Took half a day off for work the first time it was scheduled and nothing. When I got to work the next day my manager was upset because it wasn't done because he thought I was lying to him. Terrible busy terrible management. STAY AWAY!!!!

Ordered a windshield replacement service on Thursday and guaranteed with a cc. Appointment was for…read morethe next day, Friday between 9AM to 1PM. The truck in question is a company vehicle used for plumbing which we had to hold back for the day to be available. Our office manager made sure to stay at home base to meet the technician. At 2:59PM no one from the company had been in contact and no technician had yet arrived. I texted the number I had been communicating with and the person said "On the way". But they were not on their way. At 6:08PM I attempted to text again but got no response. I called the number and it was sent to voicemail. Unfortunately, the voicemail was full so I called again. This time someone answered but immediately hung up. I called again and it was sent to voicemail. Needless to say, I called their main office right away and cancelled the order. Then I came here. If you are looking for reliable, dependable repair service I am not sure these are the people to give you that. Thanks