Professional customer service, knowledge of vechile, and very helpful on all questions. This has to…read morebe the best service parts center on all of Bandera, in San Antonio.

Samuel De Jesus - was awesome!!! My daughter and I went to go get her battery and alternator…read morechecked. Samuel helped us with both. He was very friendly and personable. He had a wonderful can-do attitude, and he even educated us on how to put a battery in-and how to take the battery out. My daughter and I were very grateful. What a wonderful young man! I think he should get a raise. Thank you AutoZone for hiring such nice and helpful employees!

Had a can not start at Go Car Wash across the street. Thought maybe battery. Jesse took call and…read morewent ABOVE AND BEYOND driving over to the car wash, testing the battery, then going back to the shop for jumper cables to jump car. Turned out was not the battery but his level of service is something I haven't seen in a long time. Just went out of his way. THANK YOU JESSE! We will only come to your place for Ny automotive needs moving forward.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

These guys will be talking on their cell phones when you walk in and don't even say hello or…read moreacknowledge your presence. After you stand there 10-20 minutes listening to their personal conversation; and they finally ask what you need, they will usually tell you they don't have what you need and don't even try to find it for you. Every time they do this, the staff at Napa in Spring Branch are able to order it for me. Lazy and stupid.

The people there are very nice and know the parts I needed for my vehicle. Mark and Maureen were…read moreso helpful.

I've used them several times for my F-150 and so far have been VERY pleased with the work. I feel…read morethe pricing is fair, the workmanship is good, and the turn-around time is very reasonable. I was a little frustrated the first time I went in - I didn't understand the system. They did a diagnostic check, which took about 90 minutes. They identified several problems with my truck. I assumed that they would have repaired what I took it in for. I had to schedule another appointment for the actual repair. This was a misunderstanding on my part, so I don't fault them - I was just expecting the repair to be done on my initial visit. My only complaint is they are busy (a good problem for them!) and they usually schedule about a week out.

I want to support local businesses, however, when I called I was told there'd be a $165 diagnostic…read morefee. I've been told this before but they deduct that fee if the do the repairs. Nit so at this shop. They charge you that fee no matter if they fix it or not. I decided to pass.

Their $11K MISTAKE DESTROYED MY TOYOTA TUNDRA ... since April 2025... A Whole Lot of Silence--Jiffy…read moreLube's 'Worry-Free' Pledge is MIA Store #03753 - 474 Singing Oaks, Spring Branch, TX I took my well-maintained Toyota Tundra to this Jiffy Lube for a routine oil change. Three miles later, the engine seized. Eurasian Auto Repair confirmed the oil was never replaced--bone dry. Total damage: $11,500. THEIR REPRESENTATIVE / DISTRICT MANAGER, MICHAEL GONZALES, reviewed their own footage and admitted fault. But instead of a proper fix, I was OFFERED $5K to walk away OR a used engine from a shop with NO PAPERWORK, NO WARRANTY, and ZERO TRANSPARENCY --REJECTED by every reputable dealer I consulted. Retired from the USAF after over 30 years, I've been without this transportation since April and have had to hire out work I would normally do in maintaining my home (recent water heater replacement) and rental homes. THE OWNER OF THIS JIFFY LUBE LOCATION (nameless) refuses to engage, deferring me (in a GOOGLE POST REVIEW) to MICHAEL GONZALES, who has ignored three emails requesting written estimates from businesses of his choosing. His final offer? $6K to walk away. To make matters worse, they submitted a false invoice to my credit card company claiming the oil had been changed. Their brake fluid upsell was also baseless--confirmed by a test strip before I left. I visited the store in person. The manager said he informed Mr. Gonzales, but "can't make him respond." The owner replied to my Google review with a generic, copy-pasted message directing me back to the same representative who continues to ignore me. I've tried to resolve this reasonably, through documented repair at a dealership with a real warranty, a suitable replacement vehicle. That's what accountability looks like. So far, Jiffy Lube has chosen evasion over integrity. You'd think Jiffy Lube would want to avoid public exposure and time in court for such gross negligence. Or perhaps they're so accustomed to these cases, they've determined it's easier to ignore and wait out those they've harmed, especially the elderly. I'm now reaching out to Jiffy Lube's corporate office. I would like to ask their President and CEO, LUKE BYERLY: Do you stand by your "Leave Worry Behind®" pledge -- the promise of worry-free car care from trustworthy technicians -- or not? Because right now, the only thing I've been left with is worry, silence, and a destroyed engine.

This place is a joke! Customer service is terrible. Pulled up and had to go next door to purchase…read morea filter and then told there was 40 to 50 minute wait. Asked if i could go get my car wash across the street and keep my spot in line and was told "Yeah Sure". Come back and was told that i was at the back of the line and the policy is 1st come 1st serve.

Went today 2/19/16 at 8:50am. Black Kia. Bay 3…read more I thought it was going to be a regular day. Just another oil change. I was in my car being helped out by Bryce and then Ben and I believe Zack or Zakk was also there too and helping them out with my car. All of a sudden I just hear shouting and I don't know what it was and I turn around and boom... one guy holding me at gun point. I was scared for my life trembling... I tried to reason with the intruder but he would not budge until I heard a loud, strong, voice yell across the bay... "HEY GET THE HELL OUT OF HERE" one yells then all of a sudden boom that foo was getting jumped by all three of the guys. Bryce and Zack held him down while Ben unleashed absolute hell. I've never felt so protected in my life from something like that and after everything happened they still managed to get the job done... I don't know about you guys... but these guys are the best in the biz... 10/10 5/5 highly recommend.

15 minute wait at 7pm only one other car. Was told printer was out of toner and the window decal…read moremachine was broken. Said they couldn't get the machine to take the extra 10-% off sticker or the power hour discount. Adrian took care of us and was friendly but we were there 40 minutes to Take5 and didn't get our discounts based on coupons you send to us.

I found Ohana Roadside Services through recommendations in a local group, and I'm really glad I…read moredid. Brian came out to my home to work on my older Xterra, and he was fantastic--professional, honest, and efficient. His pricing was noticeably more reasonable than several shops I contacted, and the convenience of having him come to me was a huge plus. No waiting rooms, no "we'll fit you in," just straightforward service. He also took the time to explain typical price ranges for the work, which made the whole process feel transparent and stress-free. If you're looking for a reliable mobile mechanic, I highly recommend Brian and Ohana Roadside Services.

Amazing experience! Weekend service. Knowledgeable, enthusiastic, and forward thinking.read more

Shit company had two appointments to get my windshield replaced. Both times I was assured someone…read morewould be coming out. Took half a day off for work the first time it was scheduled and nothing. When I got to work the next day my manager was upset because it wasn't done because he thought I was lying to him. Terrible busy terrible management. STAY AWAY!!!!

Ordered a windshield replacement service on Thursday and guaranteed with a cc. Appointment was for…read morethe next day, Friday between 9AM to 1PM. The truck in question is a company vehicle used for plumbing which we had to hold back for the day to be available. Our office manager made sure to stay at home base to meet the technician. At 2:59PM no one from the company had been in contact and no technician had yet arrived. I texted the number I had been communicating with and the person said "On the way". But they were not on their way. At 6:08PM I attempted to text again but got no response. I called the number and it was sent to voicemail. Unfortunately, the voicemail was full so I called again. This time someone answered but immediately hung up. I called again and it was sent to voicemail. Needless to say, I called their main office right away and cancelled the order. Then I came here. If you are looking for reliable, dependable repair service I am not sure these are the people to give you that. Thanks

Consistently polite, professional and honest. I could probably save a few bucks at Costco, but I…read morelike that Discount Tire services the tires from store to store. They've never overcharged or uncharged me. This location is particularly good - get appointment if you can, they are often busy. Rev Dr Bryan Stamper Spring Branch

About a month ago, I purchased 4 tire certificates for my Tesla through this location. Recently, I…read moregot nails in 2 of the tires and brought the vehicle in expecting help under the coverage I had just paid for. That's when I was told the rear tires "shouldn't have qualified" for certificates because the inner tread depth was apparently under 3/32. The employee helping us explained that Teslas are known for inner tire wear and even said he was surprised the tires had lasted as long as they did. What stood out most to me was that the manager openly admitted the certificates should not have been sold on those tires in the first place and acknowledged that a mistake had been made by the store. His response was essentially, "It shouldn't have happened, but this is where we are now." As a customer, that was extremely difficult to hear because I relied on their inspection, their approval process, and their recommendation when purchasing the certificates. I trusted that if coverage was being sold to me by Discount Tire employees, then the tires qualified at the time of purchase. Instead of feeling like the store was trying to take accountability for the admitted mistake, the conversation quickly turned into me needing to spend nearly $1,000 out of pocket on replacement tires. The most frustrating part is that I left with the nails still in my tires and no actual resolution whatsoever. Nothing was repaired, nothing was replaced, and the only option presented to me was paying for new tires out of pocket despite the store admitting the certificates should never have been sold that way to begin with. I understand policies exist, and I understand mistakes happen. What disappointed me was the lack of ownership after admitting the mistake was made by the store itself. I wasn't asking for anything unreasonable. I simply believed that if a customer purchases coverage in good faith based on the store's own inspection and approval, they should not be left carrying the financial burden when the store later admits those certificates never should have been sold. I truly hope corporate reviews this situation because no customer should walk away feeling like the protection they paid for only mattered until they actually needed to use it.