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    Ohana Roadside Services

    5.0 (8 reviews)
    Open 7:00 am - 9:00 pm
    Updated 3 months ago

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    6 months ago

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    9 months ago

    Amazing experience! Weekend service. Knowledgeable, enthusiastic, and forward thinking.

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    10 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Very convenient and reliable! Great customer service & very knowledgeable! 100% recommended

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    Discount Tire

    Discount Tire

    (69 reviews)

    Consistently polite, professional and honest. I could probably save a few bucks at Costco, but I…read morelike that Discount Tire services the tires from store to store. They've never overcharged or uncharged me. This location is particularly good - get appointment if you can, they are often busy. Rev Dr Bryan Stamper Spring Branch

    About a month ago, I purchased 4 tire certificates for my Tesla through this location. Recently, I…read moregot nails in 2 of the tires and brought the vehicle in expecting help under the coverage I had just paid for. That's when I was told the rear tires "shouldn't have qualified" for certificates because the inner tread depth was apparently under 3/32. The employee helping us explained that Teslas are known for inner tire wear and even said he was surprised the tires had lasted as long as they did. What stood out most to me was that the manager openly admitted the certificates should not have been sold on those tires in the first place and acknowledged that a mistake had been made by the store. His response was essentially, "It shouldn't have happened, but this is where we are now." As a customer, that was extremely difficult to hear because I relied on their inspection, their approval process, and their recommendation when purchasing the certificates. I trusted that if coverage was being sold to me by Discount Tire employees, then the tires qualified at the time of purchase. Instead of feeling like the store was trying to take accountability for the admitted mistake, the conversation quickly turned into me needing to spend nearly $1,000 out of pocket on replacement tires. The most frustrating part is that I left with the nails still in my tires and no actual resolution whatsoever. Nothing was repaired, nothing was replaced, and the only option presented to me was paying for new tires out of pocket despite the store admitting the certificates should never have been sold that way to begin with. I understand policies exist, and I understand mistakes happen. What disappointed me was the lack of ownership after admitting the mistake was made by the store itself. I wasn't asking for anything unreasonable. I simply believed that if a customer purchases coverage in good faith based on the store's own inspection and approval, they should not be left carrying the financial burden when the store later admits those certificates never should have been sold. I truly hope corporate reviews this situation because no customer should walk away feeling like the protection they paid for only mattered until they actually needed to use it.

    Discount Tire

    Discount Tire

    (180 reviews)

    The service here was so great! All the employees were friendly, especially Will, I would say he…read moreneeds a raise, stat! They were pretty busy when I came but I brought something to do so it didn't feel like the wait took that long, maybe an hour or so and my truck rides very smoothly now that the tires are balanced and rotated! All for free! So pleased with this Discount, I'll be coming back!

    What could they improve? Actually provide the service you are charging for instead of charging me a…read morebunch of money to do work that doesn't fix the problem I brought the car in for. I was charged $300 for new wiper blades essentially, as that was the only improvement to my car's operating condition after 2 hours. I have an older car with TPMS, the sensors for which last about 13 years, exactly the age of my car. The TPMS indicator light came on a month ago so I checked my pressures and made sure they were good but the light didn't go off, meaning the sensors are dead. I stopped at Discount Tire to have them replaced and had a ticket quickly prepared by one of the service managers who suggested wiper blades, needing those too, I agreed and sat down to wait. After about 2 hours a different service manager brought my ticket out and told me that they had changed all the sensors out but the TPMS light was still on so it may be a problem with the OBS not communicating and basically they couldn't/wouldn't figure it out or fix it. So apparently I have new sensors but you can't tell and I still have to check my tires manually and regularly because the new sensors are now useless. This place was a ridiculous waste of my time and money, but I did get new wiper blades I guess, so there's that. I don't believe I will recommend them to anyone.

    Ohana Roadside Services - roadsideassist - Updated May 2026

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