I placed an order, they have been un responsive to my emails, voicemails, and they will not pick up…read morethe phone. DO NOT USE if you are in a hurry, becuase they don't care about your timeline.

I made multiple trips to this place to pick up parts since live only about an hour away. They tried…read moreto charge me a "handling fee" of app $12.00 for each order. I refused to pay and it took nearly 30 minutes of waiting for them to remove the charge. I tried to purchase an entire interior kit for my 66 Impala. After comparing their prices with Classic Industries for the same kit, they weren't even close in price comparison. Their minimum freight charge even on a small USPS size package was over $40.00 (smallest box). I won't say I'll never purchase from them again, but they will be my last resort ! Good luck to all

I came in lookin for some nitrogen valve caps. I wasn't expecting them to carry them but they had…read moreplenty in stock. They offer law enforcement discounts. Parking was plentiful and the staff was staff helpful. I was in and out quickly. The store was near and organized

I have been shopping at Auto Zones since I started driving. They had always been my goto place to…read morego and get whatever part my car may have needed. This was especially easy 'back in the day' before cars were run by computers. I knew how to change my own oil, change my brakes, give my car a tune up (my father made sure I'd never be at someone's mercy) and could always be assured that Auto Zone would give me the best of parts needed for whatever job. I once purchased a set of brake pads at Auto Zone that lasted FOREVER (until I sold the car at least). Since moving to the Burlington area, I've been trying out all sorts of places on a needed basis. I recently found myself desperate for windshield wipers as I left it too long. I used to rely on going to Auto Zone, buying blades & having a chat with the service person who followed me out to install them for me. Sadly, at this location, I bought a pair of blades (driver and passenger) spending a small fortune. The lady at the desk was very helpful as I didn't bring my reading glasses with me & couldn't make out the fine print in the catalog, but sadly, less than helpful in helping me (or finding someone who would help me) in putting them on. Yes, I realize that wiper blades are pretty easy to put on...once you figure out how to get off your old blades (each car is different), the thing is its messy. I was in my work clothes and didn't really feel like getting yellow pine pollen residue and dirt and grime on my work clothes. It was also the main reason I never minded paying a little extra at Auto Zone. If they are going to be like every other auto part store, without this added customer service aspect, what is the point in paying the higher prices? None.

Shout out to Khaleb! My battery had left me high and dry and I was already having a bad afternoon…read morebefore being stranded. Got a jump and drove straight to O'Reilly Auto Parts where I met Khaleb. He told me not to worry- he'd get my car all set. He got me a new battery and I was shocked to learn that the old battery he took out was the original manufacturer battery in my 2014 Mustang! The terminals had major corrosion on them and Khaleb cleaned them and installed the new battery. I was good to go! It was nice to end the day with getting a problem with my car resolved so easily by such a friendly, courteous and personable associate.

Had no idea Camrys came with California emission or federal emission gas caps. While they couldn't…read morefind one for me, they did tell me how to trick the sensor into thinking it was fixed. That was helpful and the light went off immediately. Friendly service. Plenty of parking in the lot.

If you ever replace an engine from advance auto to get a free replacement, even if your your…read moremileage is overdue, call Steven Rushton Advance Professional CAM Region 43 Triad Region (336)908-3447 stevenrushton@advance-auto.com RJ Automotive

You can find unique items such as a complete dash or door panels, but be prepared to wait for you…read moredelivery. Every time I ordered I received a message that my order was being delayed due to a part not be on hand and it would be 3-4 weeks, then another 3-4 weeks. Look! I realize delays may occur due to COVID but parts not being available in their inventory.

Ordered a vent gasket for my 1985 Chevy Silverado on 4/1/2025 & it arrived 4/10/2025. Not the…read morefastest shipping but they were the only 1 with the part. I'm glad someone still sells this stuff so I tend to be more understanding.

They good people as of now go see them.sell cars buy junk n tow it offer you cash for car also on…read more54 highway

Went and purchased and engine last week for my Toyota Tacoma. When I went to pick up the engine, I…read morerealized it was badly damaged in the front. The oil pan was also dented, which Steve had previously informed me about. Upon paying for the engine I tried to turn it over by hand, finding that it would only turn half a turn before it would stop. Steve let me know that they would take care of it if it continued to be an issue, and that they would replace the motor with a different one. I call them to get another motor, and I drive and and hour and half to their wrecking yard and they have a motor waiting for me that is covered in and inch of grease and rusted so bad that the edges of the head gasket were rusting into the block. The motor was in very poor shape as if it had 300,000 miles. Compared to the original engine I purchased that was supposed to have 105,000 miles. And cost me $1,000. Given this, I did not want the junk motor they wanted to give me as a replacement as it was no where near the condition of the first motor I received. They refused to give me my full refund. They charged me a 100 dollar restocking fee even though they weren't able to provide me with a comparable replacement motor. This is a dishonest way to do business. Be cautious when buying parts from this wrecking yard, they care more about their profits than making it right for their customers. This was a huge waste of my time, and cost me money in both fuel and their "restocking" fee.

Joel and Michael provide unparalleled customer service at the Leonard location in Burlington, NC…read more Michael did an excellent (and very reasonably priced) job installing a trailer hitch on my car several months ago. I went back yesterday to have something else done on it and was again blown away by how helpful they are. Michael dropped what he was doing in order to assist me with something I didn't have the strength to manage on my own. I can unequivocally say that this is the place you want to go for truck/car accessories and storage buildings. They are simply the best!

From the owner: Own the storage building, hauler, or truck parts youve always wanted by coming to Leonard. Our…read moreselection of Burlington, NC storage sheds includes barns, carports, lean-tos, and salt boxes in all shapes and sizes. Use the Leonard online design studio to create a custom shed well build it right here in North Carolina. Instead of storing your equipment, transport it on a Leonard utility trailer. Were the #1 distributer of flatbeds, dump trailers, and enclosed cargo haulers in Burlington, NC. And we havent even gotten to our inventory of custom truck accessories. Whether you need a new trailer hitch or want some flashy chrome wheels, Leonard has them at a great price. Visit us Monday-Saturday for onsite sales, installation, and service.

I brought my vehicle in for a warranty issues, keep in mind this was the second time this issue…read morehas occurred. I had the service manager drive the vehicle and he confirmed there was an issue. Well, three weeks pass with no communications, so I called and was given the best excuse, "waiting on parts." When asked why did not someone call me to inform me about the process, I was told , "yeah". Well, another four weeks pass again no communications, I called again and was told " the person working on the vehicle was away on training, it would be a few more days." My vehicle was complete 2 days prior of two months. This experience was awful, and I would not never take anything them!!!

Absolutely ridiculous customer service. Made an appointment for a recall on my car. When I got…read morethere, I was informed the part needed to be ordered and was on back order. Why wasn't I told this before I took off work to bring my car to be fixed. I was informed I needed a multipoint inspection completed before they could order my part for a recall. I was told I called a call center and they just make appointments. It's the most ridiculous explanation I have ever heard. Why would I make an appointment to order a recalled part?!? I will NEVER return to Modern Chevrolet.