1. Advance Auto Parts

    1. Advance Auto Parts

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    Reidsville, NC

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    Advance Auto Parts

    3.0 (2 reviews)
    Closed 9:00 am - 8:00 pm

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    11 months ago

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    Reidsville Nissan

    Reidsville Nissan

    2.5
    (14 reviews)

    Well, not sure what to say on this one. I've never felt more misled at a car dealership. We went in…read moreon a Wednesday morning. Scheduled an appointment online for a promotion they had going on. The whole promotion was to help you get out of negative equity. We initially talked about trading my vehicle. We were well aware of the negative equity. After running numbers and everything, we were informed of the negative equity being a problem. When I mentioned the promotion I was blown off as if it didn't exist. The told us they were waiting to hear back from banks and that we should just go home. They told us good news that we already had an approval that they just were waiting for the bank for final numbers. They went on and on about how they will keep us updated throughout the day. We left the dealership around 10:30 am or so. 1:21 pm I texted them for an update. Nothing yet. 3:42 pm I texted again. Got a reply they couldn't help us. This left me confused as we were told before we left that there was an approval. I questioned this. After expressing my disappointment after being misled, I get a message that it wasn't over yet and they were still on the phone with the bank. 6:03 pm I checked back again myself because they never updated us as they promised. Was then told that we probably wouldn't hear anything because it was so late and the banks were closing. Here we are now, 9:45 pm on Thursday, no update. No bad news, no good news. Just ghosted. I've heard of the poor customer service people have received there and have now witnessed first hand. If you want honesty, integrity, and a business that keeps their word, then go elsewhere. If you're willing to take a chance, keep your expectations low.

    I've bought 7 cars from them. The last used car I purchased, the starter had to be replaced along…read morewith the heads in 5 months from purchase. A month after that, the alternator and computer, a month after that, the throttle box and sensor. 3 weeks ago it blew a head gasket. I've spent almost $6k with repairs and towing for a car I was told was in excellent condition. It "went through a total check up" before I purchased it. After bringing this to the attention of the salesperson, I was ghosted. I've always had a good experience there but I've bought my last car from them. You don't treat loyal customers like that.

    Impex Chevrolet GMC

    Impex Chevrolet GMC

    2.0
    (12 reviews)

    Let me start by saying I didn't buy a car from Impex Chevrolet GMC... but I was interested in…read morebuying a classic SUV they had available. Being an hr & a half away my initial contact to inquire about the truck was via the phone. Long story short the vehicle needed some work & I was looking for a truck that was road ready. Having purchased 9 vehicles (cars, trucks or motorcycles) prior I am very familiar with how car salesmen usually operate. Quintin is NOT that guy... he was upfront, professional, genuinely friendly & most importantly went to bat for me. I shared what I was willing to pay & Quintin presented my case to the owner since mechanical work was required. Not only did I feel represented but I felt heard... since I communicated traveling 3+ hrs to not purchase a vehicle would not be good. If purchasing a car without the hassles, sketchy treatment or lack of transparency is what you seek Quintin from Impex is a solid option. THANK YOU Quintin for being upfront & not wasting my time. Maybe in the future a deal will happen... Best regards, MsChris

    Without question my worst ever car buying experience. 1…read more Liars Changed the price after I arrived 2. Sold me a vehicle with tail lights out and I got a ticket 3. Sold me a vehicle (Suburban) that had a hatch that did not work 4. Chris Shelton the sales man lied to me over and over about making it right. A moron in ever sense of the word. 5. Radio ($1400 bill) died after a month They are liars, they are conniving, and their only goal is volume, not customer satisfaction. An awful place to visit and buy anuything, but especially a car. If someone forces you to buy a car there do it with anyone other than Christ Shelton

    Advance Auto Parts - autopartssupplies - Updated July 2026

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