This review is entirely for the EXCEPTIONAL service these gentlemen provided for my wife and…read moremyself. (They weren't able to do any actual work for the problems her car was having, as it's outside of their expertise). Came here with my wife's 2011 Subaru suspecting transmission problems. They didn't go into a full confirmation detail, but did some fairly extensive up-front testing to confirm my suspicious (which were later fully confirmed at another shop per my wife's request). Couple that with recommendations to help get the problem resolved (including where NOT to go), and this place is hands down one of the first places I'd recommend looking at if you have car trouble.

EXCEPTIONAL - Tyler and Felicia and the whole Roundabout family! My Ohio family was passing…read morethrough on the way to Hilton Head, when we ground through our brake pads; made a few telephone calls, ended up at Roundabout when Tyler said "sure he could take care of us". Tyler discovered a seized caliper which is what caused the brake pad issue. Had us up, running and back on the road in just a couple of hours. Been home for a month and all is well. Prices were beyond fair and we appreciated the warm welcome we received.

Mark was absolutely amazing. i had a one car accident when i ran along a cable wire fence to…read moreavoid hitting he semi in front of me. the entire driver side was taken out...side mirror, both doors, driver side door handle. could not even get in on driver side. when took car for estimate Mark was so gracious and fixed my car so i could get in on the drivers side. when i finally got my car to his shop, it looked like it had just come off the showroom floor. it was absolutely beautiful. i highly highly recommend Crain auto body if you need your car's body repaired. very honest and up front and great to work with. i cannot thank Mark enough for the wonderful job he did.

I cannot thank Mark and his crew at Crain enough. Our truck was rear-ended on 74, traveling to…read moreAsheville. The hitch and bumper were smashed, and this meant we could not tow our camper back home to Phoenix. With less than a week to leave for home, our insurance company and a (unnamed) national body shop was less than worthless. So we looked around for a local body shop, and found Cran Auto Body. Mark came through quickly with a very reasonable estimate, was incredibly reassuring and explained the whole process to me. Even pointed out things he could reuse and did not need to buy. Super honest guy! The insurance company actually agreed with his full estimate! He got us on the road with a new bumper and hitch in no time, and we got home safe and sound. Very high quality work, factory OEM parts and everything. I hope to never have to use him again, but if any of you need that level of work, Crain's is the way to go. Also, a PSA. Always buy local, never go to the Walmarts of the world if you need quality work. Unless you need a whole lot of toilet paper in a hurry. In that case, go to Walmart. Though if you are in that kind of situation you perhaps need to rethink your life choices. Otherwise, buy local, spend local. You won't regret it.

While visiting friends in the Waynesvile area, I had the opportunity to utilize the services of…read moreHatton's Towing & Recovery. Dispatched via my roadside assistance service, Blake and Michael helped with a winch out on my new Nissan Armada SUV. Stuck in a rut between two trees - no, I wasn't practicing parallel parking - Blake and Michael were extremely helpful. They were able to extricate my vehicle without a scratch, but not before requesting a damage waiver in case my vehicle hit the trees or rolled upside down the mountainside. Courteous and polite, I hope never to see the crew from Hatton's Towing & Recovery again. William E. Lewis, Jr. Vero Beach, Florida

Not very happy with Hatton's Towing. We live in Clyde and our driveway is gravel. Just two days ago…read moreWNC Towing made it up here in a very timely manner with no issues, but Hatton's wouldn't even try. On top of that, the driver was threatening and hateful with me, telling me he was going to leave my car in the middle of a busy state road. My two-wheel drive Kia makes it up the driveway just fine, and I even offered him an alternative drop-off location less than two minutes from the original spot, but he refused. Instead, he left my car on the side of the road, not at the church like I asked. Now we're stuck figuring out how to get it home ourselves. Really unprofessional and disappointing experience. He was very rude.

I had gone to another location the day before and it cost about $20 to get what I was hoping for…read more However their over-the-top-of-the-car brush wasn't even working! So my hood and windshield and roof did not get clean! So I headed over to Top Dog today. Asheville on New Leicester Highway. For $12 - I got more attention. All the devices were working and two attendants scrubbed my car before it even started going into the car wash. I guess I know where I'll be going from now on!!

Nick the owner came out to help me get extra grime out from under my spoiler. He was kind and…read moreserving but I'm a quiet unassuming way. The young men pre washing assured me they'd get the top grime off. They did! Everyone was very positive and the place felt very legitimate. In this day and age that is sadly too often a rarity! I'll be going from now on.