I needed a car battery. The associate showed me options online. I selected one, and it was brought…read moreout. I also received a $22 discount for returning the old battery. I was in and out in no time. Great service. One of the gentlemen offered to install the battery for me, but it was for another vehicle.

Super friendly and warming they took the time to answer questions from me who knows nothing about…read moreautomotive. Explained everything in simple terms. They came to look at my car and help me find out what the problem was and wasn't. I'll be back

Great Sales Staff, willing to help of needed but able to stay out of sight if you just want to…read morebrowse. Excellent inventory - good brands, good selection of sizes.

Just a quick shout-out to the staff here. In particular Michael and lady (who I don't know her…read morename). Michael is knowledgeable and handles customers with great respect and care. If he's not already, he would be someone who would make a great manager. So I came into the shop and brought in a jacket, back protector, and chest guards to return. It was my bad for placing the back protector and chest guards into a single plastic sleeve. I was not watching the return being made and I assumed everything was returned. To my surprise I later saw my email that only the jacket and back protector had been returned. Uh oh! My chest guards were left at the store and I never was refunded. I called back the next morning, pleasantly given good news that when the lady realized she had the chest protector, she did the return transaction for me! Great staff! So glad I didn't have to make another trip to the store to settle the chest guards!

I originally booked this appointment based on the positive reviews and called beforehand to confirm…read morethat my vehicle could be diagnosed in a timely manner so I could plan transportation accordingly. The appointment was scheduled through my warranty company for an electrical issue involving my car's radio volume. I arrived at 11:15 a.m. and chose to wait at the shop because I had already missed a day of work and had taken an Uber from 45 minutes away. I was told the diagnostic test would take a couple of hours. By 3:30 p.m., I still had not received any update on my vehicle. I noticed my car had been sitting for some time, and when I asked what had been found and whether I could review the diagnostic estimate being sent to my warranty company, I was not provided any clear information. After asking multiple times for an update and a timeline, Matt, the store manager, became condescending rather than addressing my concerns. The owner, Jade ("J"), then joined the conversation. Instead of providing answers, he appeared unsure of the status of my vehicle and had to ask his staff what was going on. He then asked me to step outside, despite the fact that I had remained calm, respectful, and was simply seeking information about my vehicle after waiting for several hours. Outside, the owner stated that he felt "uncomfortable." I found this troubling, as I had not been loud, disrespectful, or confrontational. As a black man this is definitely not ok. Rather than acknowledging the lack of communication, the wasted workday, and the inconvenience of being without transportation, my concerns were dismissed. The conversation became more uncomfortable when the owner raised his voice. I calmly asked him not to do so, and although he later apologized, the overall experience left me feeling disrespected and unwelcome. My frustration was never about the repair itself. It was about the poor communication, lack of transparency, excessive wait time, and the way I was treated when asking reasonable questions about my vehicle. Based on this experience, I cannot recommend this business.

Made appointment have F1 fluid added to my Maserati which I gave them make model and year while…read moremaking appointment and explained in detail on phone just as I did with service manger upon arrival. You put car on lift and add fluid located on top of F1 pump, remove cap then pump in fluid which i had fluid and small portable pump. I had new Container of CHF 11S fluid which is commonly used in maserati garages, container said power steering fluid which is 100 % hydraulic fluid and can be verified easily on line. Manager tells me its not correct fluid then prints out different model of my car showing plug for transmission claiming I did not know what I was talking about. Had I spoke with mechanic which I guess he was a want to be mechanic would had been no issue! So they refused to work on my car Highly don't recommend this place at all highly incompetent.

Have done business with Concord auto service center with multiple family vehicles since 2010 and…read morewas always satisfied with thier work and prices. Recently took my chevy truck for ac service and repair if needed. Got a call and was told needed new hose with cost $531 and i approved it. Went to pick get the truck and cost was $780. They charged diagnostic, two freon recharges and twice the price of a NAPA hose. I now know this is not the same ownership, management and mechanics that I was pleased with originally. They apologized for the mixup.

The crew here is kind and professional. We have taken multiple vehicles here and we have never had…read morean issue.

I just wanted to share my experience from today's visit to Discount Tires. We've always gotten our…read moretires there and believe they stand behind their work and service. Today I was just getting my tire pressure adjusted and had the best experience. The young man was kind and courteous and mentioned my valve covers were missing from my tires and offered to put new ones on for free. Seems like a small gesture, but these days any gesture is so welcome. I appreciated my full experience!!!

Discount Tire is a great place to buy tires. I've been doing business with them for around 20 years…read moreand I find them honest, reliable, and affordable. What more could any consumer ask for?

Possibly the most dishonest people I've ever dealt with. They Charged over $170 to mount and…read morebalance 4 tires. Steering wheel started waggling left and right like crazy when I hit over 55 mph. Definitely balancing issue. Went back for them to have a look at it, they denied to fix it and blamed on the wheel. I took it to My Honest Mechanic in Concord. They said all 4 tires were not balanced. They balanced the tires and saved the day. These guys at University City Tires are the most unprofessional and unethical car mechanics I've ever met. Especially that young one is a jerk! AVOID AT ALL COST.

Great service.Professional and friendly staff! Diyaa the manager greeted me and I asked how long…read morewill it take. I saw folks sitting in cars and inside the lobby. But he smiled and said "give us 45 minutes." I was back on the road in 35 minutes! I am now a forever customer! Good value! Good service!

This place is not nice towards women!…read more I needed to buy a car battery. I did my research and chose to come here. I told the clerk I needed to purchase a battery and have it installed. He asked me what type of car I have and I told him. Automatically he showed me a high priced one and said this was all they had. I told him that their website directed me to this location because they had the kind that I wanted in stock. He said no again. I showed him the website. Then he tells me his computer shows a note saying to call a specialist before installation so they cant do it and I need to call the dealership. I ask him for proof of that in writing. Nothing. I asked if corporate would know and he says I can call them if I want. I called and they were closed. So I called the dealership to the make of my car, and they said they never heard of that and there is nothing specific with my car that I need a dealership to confirm or advise on a battery change. I called my fiance to meet me and when he showed up, then answers were produced. The battery I wanted is in stock now all of a sudden, but they can install it but because where it sits in the front of my car...they dont wont to mess up anything. Look at the picture to see where my battery sits.

Been having trouble with my truck ever since I bought it. These guys have been there every step of…read morethe way. If you have any issues with a Ford small block, Bobby is your guy. He's probably forgotten more about cars than I'll ever know. Thanks again y'all.

Got a flat on the way to work and stopped by to see if they could help. Only waited roughly 20…read moreminutes and they patched 2 nail holes in my tire. Everyone was so helpful and they didn't charge me a thing! Will definitely be going back to buy new tires soon!

I got a car from Cars Of Charlotte very easy process. I ran into a wheel bearing issue, after…read moregetting the car car fixed the dealership went 50% on the repairs (crediting my account) which I was VERY grateful. I couldn't make it to the dealership at a certain time so they actually stayed later and fix the minor issue with my sunroof. Motor wise my car runs great no accidents on car fax and they are very helpful. When I couldn' afford the credit card fees they waived them to accommodate me. Have I gotten upset with them YES do people have Disagreements YES! People are still human beings who have outside problems and stresses just like every other human. But all in all they truly accommodate whatever problems I'm having if any and find a way to make it right and that alone speaks volume in my book.