herlam helped massively I was stranded on my bike & he helped me with tools & know how on how to…read morefix it. I was stressed scared all of the emotions cause I thought had to pay hundreds for a tow and then pay to fix it so massive help from herlam. THANK YOUUUU

Dropped my truck off here June 21 2025 because of a overheating issue and it sat in a bay for 6…read moreweeks and finally called and said the couldn't do it and jt got towed to another shop were the sai the motor was blown and they said "We replaced the radiator hose,batteries,and thermstat" and they didn't do any of that and on top of that they stole atleast $3000 worth if personal item and my dad called corporate office to have the problem resolved and we have yet to receive a call back also they stole a family heirloom. DO NOT RECOMMEND GOING HERE!!!

My Volvo needed coolant. I looked online but was a little confused about what type to get. The team…read moreat NAPA auto parts could not have been more helpful. Ted took down my information, put it in the computer, and they got me out the door in teo minutes with exactly what I needed at a reasonable price. Extremely satisfied. Ted expressed concern for my ailing mother when I told him we were driving up to see her. An extremely nice guy with a big heart. I'll be back.

This was my second visit and the gentleman were extremely helpful. The first time I bought a…read morebattery and they put it in my car for me. I came neck for a windshield wiper and they replaced it for me. Both times I was treated will courtesy and respect. Unlike some other parts store, that will rename nameless that makes you feel like a number and will help but reluctantly do so. Not here, o felt Judy the opposite. This will be my go to Auto Store. Thank you.

With oil change, I've no hesitation to come here, not only they do a good job, I can also do some…read moreshopping while waiting for the work done. Been here for a few years with no problem at all. The price is reasonable with no hassle.

They're usually decent but with this oil change they overfilled my engine and my truck started…read morekicking out white smoke when starting up. I googled the symptom, said to check for overfilled engine oil and that's exactly what the issue was. Like I said they're usually decent but check your oil level after they change it.

Came here with a tire that has a nail, met Marvin great customer service and found a tire in great…read moreshape almost new. Very reasonable prices for all your tire needs. I came here at 11am so it's empty:) Thanks again Marvin for your service. Also thanks to CAM great service great guy. Took care of me at the register. Gave me some business cards and a well written receipt. Really glad I picked this place. If you're in the area and came into a little trouble with a nail on a tire. Or are just looking to buy good quality tires, hands down is the best place to go. Will be coming again this week to buy a spare tire and update my other car tires thanks guys. They also have other locations just incase you can't make it to this one. Almost new tire for $50 wow! If I can give you 10 stars I would.

Get there early and look for Nick. He's direct and to the…read morepoint but he's good at his job, he'll treat you right, and he's honest with you. I keep going back for all my tire needs. Nick and his guys do it right.

These guys are still fabulous. I generally don't return to places. That's how I have 24000 reviews…read more But every so often, a business is just that awesome that I'll come back over and over. Today's experience was terrific. I arrived at 4:45 and even though they close at 5:00, they brought me in and got my inspection done. That's just about all they do here. State inspections. One year, I had a tail light out. They had a replacement in stock and only charged me $5 to do the work. Fabulous and that's why I return year after year. [Review 511 of 2025 - 4111 in North Carolina - 24072 overall]

to get my car inspected never had an issue but now all of a sudden my parking brake failed…read more 4/7/26 Went to the dealership to get an inspection done...guess what! Emergency brakes passed the inspection. Now imagine that. Of all the places that would want to over charge the dealership was like nah you're good. That's the place that wants me to spend more money so why would they not tell me the emergency brakes are bad? So yeah I'm NEVER going back to AUTO INSPECTIONS IN AND OUT. Also the dealer charges the same amount.

Best mechanic shop I've ever been to! I had a unique project car I needed help on and they…read moredelivered beyond expectations. From the communication, to cost and overall quality of work, I was thrilled with the service and help I received.

be prepared to pay if you go with them. took a 40,000 mile car in because the cover was touching…read morethe rotor and they tried to quote me for $1,600 saying i needed to change my brakes and all of these other things. (went in with my dad and he was not having it.) definitely scammers. brought it to another shop, said that all of that was unnecessary and they just needed to fix the cover. wouldn't recommend.

It's that time of the year again when I need to start bringing my cars in for their inspection. The…read moreAAA Car Care Center in Ballantyne got it done. I did not have an appointment and that was not a problem on this particular morning. They were able to get my car started and the service manager said that he'd give me a call when it was ready. I headed over for breakfast. An hour later, my car was nearly ready. Inspection done, oil change done, but they wanted to know if it was okay to charge an additional $30 to repair a nail in one of my tires. Yes, please. A half hour later, I was ready to roll. Car inspected, oil changed, tires all with air. Easy, pleasy. Thank you, AAA!

Passport: I had to get a photo for my Canadian passport. The fellow at the passport desk had me…read morestand and click for a photo. I saw him on the machine doing something. He then showed it to me, it was wrong. Canada has its passport information posted on their site and clearly shows the size/dimension and what needs to be in and on the back of the picture. I told the guy and he adamantly disagreed. He said our machine is set to Can. PP standards. With that I sent in my renewal fee with that picture. A few weeks later I got a call saying the picture is wrong. I must send another with the required information on the back. I went back to the Ballantyne location and thankfully a gal was there. She took it and it came out perfect, it was the size it should be. No adjustments. She stamped the back with the location info, her name, etc. My advice... go elsewhere if you see that small fellow in front of the computer at the PP desk. Membership renewal: Another day I went in to renew my AAA membership. I've been a member for 48 yrs. I had to change my address due to a move. Received my new card in the mail with the correct acct number. A few weeks later I received mail with another card to my current address. It had my previous married last name with a different acct number? I've been divorced for 17 yrs. I took the card into the Ballantyne office and asked... why this? The fellow looked around on the computer and couldn't figure it out. I asked him to cancel that membership, said he did. Someone had to go back in the AAA history to find that info., then take the time to create a new card and have it sent out.

Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.