I was very pleased with my experience using this business recently. I've been to the 211 location…read morein previous years, but this was my first time at the Dolson location. I needed four new tires. I know next to nothing about tires. Large purchases regarding things outside of my wheelhouse can be daunting lol The employee who met me at the front desk was great - with a glance he knew the size of tire I'd need, pulled up the options for brands and prices for me, explained the differences between them so I could make an informed purchase, and not 20 minutes later I was done and heading home on four new tires. Can't ask for better than that :) We won't hesitate to return next time we need tires.

Easy, fast and friendly. They were pretty busy. Went in to get my tires filled and they got it done…read morequick! Thank you!

sold me the wrong item websites lists the wrong parts no returns after opening the package.read more

Larry was extremely helpful! I came in not sure if I had a bad battery or if my starter was going…read more I have two young girls, work six days/week and my husband is FDNY, so I am often alone. The last thing I needed was to be potentially stranded with a dead battery, or worse. He immediately got my car hooked up and recommended two different batteries for my car. I had also mentioned (under my breath to my daughter) that I needed to get a rear windshield wiper blade and while I was in the aisle, he came up and told me that he overheard me and had already pulled the blade for my car. I was stunned. I never expected to receive this kind of quality service, but feel like Larry and this entire staff of Auto Zone were my guardian angels for the day. After a quick 20 mins, I had a new battery installed and was ready to safely get back on the road. I can't tell you how at peace I feel because of the service I received from this Auto Zone (Warwick). Thank you, thank you, thank you.

I had a double blowout on 84 three hours from home . I was able to make it off the highway and…read morerolled into Greatway Tire. They took great care of me and got me back on the road at a fair cost . Being stranded and somewhat desperate from out of town put me in a vulnerable spot . I very much appreciated quality service and fair price ! If I lived close I would 100% use this shop .

Yesterday July 27th 2023 I had a blowout on the expressway the Newburgh New York exit and came to…read moregateway tires there was a nice gentleman there who helped me with my tire name Jacob I would like to say he was a nice wonderful employee and I want to say I appreciate him and may God be with him and all those who are kind and generous like him thank you sir and thank you gateway tires for your help 3 Stars

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

The few times I needed service or an inspection they can fit me in. Prices are very reasonable…read more Also, customer service is great!

I love going to this place. They are timely and sufficient. They stick to the scheduleread more

The manager Marc is always willing to offer suggestions and advice regarding services on my car. I…read morehave used this shop a few times and have always been satisfied with their service. Will continue to use them when the need arises.

If I could give Freeman's no stars, I would! We brought all our cars there for years & we're very…read moredisappointed to learn that we had things fixed on all our cars for years. They told us multiple things that needed done that it didn't need fixed & we were over charged! I would never recommend them to anyone.

Our power steering was acting up so we had the whole system replaced. When we got the car back it…read morewas extremely loud so we brought it back again to get the belt adjusted. The second time they worked on it the noise was better and it seemed to be okay for small local drives. Once we took it on the highway, the belt broke off, coolant exploded and we lost power steering because the belt broke off the track and the car overheated. We brought it back a third time and they fixed it again but forgot to refill the coolant. The incompetence was unbelievable. This place seems legitimate but it isn't. You should go anywhere but here.

They were more than accommodating Broke windshield wiper…read moreblade from snow storm a couple of months after winterizing service for my car Took me in without appointment right after I called Replaced wiper No charge for it In out done Quickly friendly professional service

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!