When I called up East Street Automotive, it was with trepidation due to a bad experience with…read moreanother parts supplier/salvage yard. I'd found the part that I needed on carpart.com as well as their own site and called them up. The woman on the line looked up the part, confirmed they had it, ready to shipped and we took care of the whole transaction over the phone. Two days later, a box showed up with the part, exactly as described. East Street made it easy, affordable and quick.

When it comes to getting what you need, in a timely manner, at the best price possible, there is no…read moreother than East Street! Quick, easy ordering, always correct fit, damage free shipping, and overall the best in the business. I've been dealing with Jim for almost 30 years and he is the best! When you want the best in auto parts, call East Street today!!

I'm a 70 year old senior citizen (female) whose taillight went out. I first went to Autozone and…read morethey would sell me the part, but would not assist with installation because "it requires a screwdriver." I drove down the street to O'Reilly's where I was able to purchase the bulb for $3 less, and they happily changed it out for me. Autozone lost a customer and O'Reilly gained one for life! Thank you, Tony!!

ordered and paid for 3 air filters yesterday, was told they would be delivered by 2 PM today. Went…read moreto the store a bit after 4 pm. staff for 30+ minutes bumbling around trying to find 2 of the air filters before I finally canceled the one that was not hand.

I just had leather seats and seaters installed for my 2013 FJ Cruiser. Southern Automotive did a…read morefantastic job. Their service was fast, friendly and looks amazing. Their communication was before, during and after the install was unexpected. Highly recommend their services.....I'll definately use them again!

gave me information on original product I was looking at, offered alternative that would work in my…read moretruck. Love it! FAST turnaround time as well. Excellent work and warranty on their labor as well. The whole team was very personable and easy to work with. Made extra care to make sure I clearly understood the product being offered as an alternative before they placed the order. 5 STARS!!!

I was told about this service because I was having trouble finding someone to take my previous…read morevehicle. I wanted to keep my car, but fixing it would've cost more than what the car was actually worth and it was also near 150K miles. For Pull-A-Part, you can go online for an estimate of what your vehicle is worth, and someone will call you to make arrangements for pickup. The towing is free and all you'll need is your driver's license, the title (I think it can't have any liens/debts on it), the key, and they give you your money on the spot.

I have purchased numerous parts for my vehicles and have been very pleased with their selections…read more They don't always have what I'm looking for because so many people use their parts. You just have to keep trying.

Derek has been a great help in getting our ALSCO trucks rebranded. I thank him and appreciate the…read moresmooth process.

From the owner: Rush Truck Centers - Memphis West is a used commercial truck dealership in Memphis, Tennessee,…read moreoffering a wide selection of used trucks from all makes and models. This location features an on-site collision center providing commercial truck collision repair services for medium- and heavy-duty trucks, along with mobile service and roadside assistance.

I ordered about $500 worth of brake pads, rotors, spark plugs, an oil filter, and some other…read moreconsumables for next day delivery through the app. I received an email the next day that my order was cancelled. For some reason, I was charged only for one of the items (front pads) and all the other items were canceled. I called customer service and both the original rep and then his supervisor were telling me it was my bank's fault. My bank said it couldn't be their fault since AutoZone successfully charged me for the one item they singled out on my order and that AutoZone would've had to split the transaction that way (one transaction for the one item, and another transaction for the remaining items that was cancelled on their end). I asked the supervisor if I could just reorder the remaining items through him over the phone and just pickup the parts at a local AutoZone store since the cancelled items wouldn't get to me in time if they were shipped as originally intended. So the supervisor made a cart of my remaining items and had it set to pickup from a local AutoZone and it was going to be over $100 more than what it should've been. The supervisor told me it was because the cheaper price I was expecting was for coupons/deals for online delivery orders only (as my original order was). So I asked him if he could just charge me the original price I was going to pay since I'm being inconvenienced by not receiving the parts when they were supposed to be delivered. He told me he could not do that. So either AutoZone supervisors are not given the authority to make custom transactions which would be a terrible business policy of AutoZone's (because what's the point of the supervisor then if they have no authority other than babysitting subordinates) or the supervisor just didn't want to work with me and make things right. After all, all the rep and supervisor did was redirect blame at my bank rather than take responsibility and genuinely apologize. So ultimately, my time was wasted trying to order from AutoZone and I've learned to either use Walmart, Advance Auto, RockAuto, and Amazon instead since I've never had a single issue like this from any of them and for orders much more expensive even and through the same bank (for which I ended up ordering all $500 worth of equivalent parts that were on this order from Advance Auto instead, and for in-store pickup, for only $6 more than what this order was from AutoZone for delivery only, and there were no bank issues and everything went smoothly through them). I'm going to speculate that the reason my original order was split into two transactions for one item I was charged for and the remaining items that were cancelled (for which two duplicate pending transactions are showing on my bank account for those remaining cancelled items of $436 which better go away because I'll be even more upset if I have to call my bank to cancel them) was since some or all of those items weren't really in-stock for next day delivery and rather than owning up to it an apologizing, they just cancelled the transaction and blamed my bank. Very shady business practices. They are now blocklisted by me. Not worth dumping time and money into them when I may spend slightly more money for a smooth and pleasurable buying experience elsewhere.

Although purchasing thousands of dollars in repair parts and tools for my project cars annually,…read moreI've reduced my transactions at AutoZone to nearly zero. One reason for this is that the company is no longer cost-competitive. Recently, I purchased some air-conditioning components for 300 dollars, that were priced at around 500 dollars at AutoZone. The out-of-whack pricing has been true almost universally, regardless of the type of equipment purchased. Another reason for my transition away from AutoZone has been their dysfunctional "loyalty rewards" program, which often bombards my inbox with deceptive "click-bait" such as "you have a 20-dollar reward expiring soon... log in to your account..." I fell for this once or twice, before realizing that these were apparently a phony marketing exercise. There were no "rewards" at the other end of the company's time-wasting scheme. The loyalty program is also prone to errors and appears to randomly deduct points from the account months before their expiration date. When shopping in the AutoZone stores, there are still employees that can be helpful. However, this can be hit-or-miss, and is highly dependent on location.

Everything about this purchase was awesome. Not only was the price competitive with any internet…read moreseller but the delivery was same day and free. At this price, it made so sense to strip and dent repair a hood that was in rather poor shape. And the part is CAPA certified so I know the fit will be perfect. Although I have had issues with availability from them, what they have is always reasonably priced and delivered quickly.

They service terrible they treat people like shii I don't recommend they are not accurate they…read moretold me they was going to come get a vehicle they made me loose a day of work to wait on them after they didn't want to come the first time because apparently they took me off the schedual

So rude. The lady with blue hair had the worst attitude. No mask were being worn by the little…read moreworkers.

This was the quickest AutoZone I have been in and out of in my life of 47 years! So quick to check…read moreout someone who did not need assistance with the car, and they let me use their restroom which was behind the desk in the back and very clean! I will be back to this AutoZone! Reasonably clean parking lot for the area, loads and loads of parking.

Order part online and was shipped from this store. Part should have been metal but received plastic.read more