I live closer to O Reilly's so I usually go there but Alex at this Autozone was so helpful and…read morecourteous to a family member who needed a new battery installed has made me a bigger fan of this store. I will drive a little further from now on.

I'm now loving this place. I was having some problems with my truck's headlights (electrical…read moreissues) and I thought I'd give Autozone a shot. Needless, to say it ended up being the easy fix that I overlooked. CSR Don helped diagnose the problem and helped me install my headlights and parking lights. I was so grateful for the help. Shout out to Don and the entire crew here that saved me a mechanics's trip when I was at my wit's end! I'll be back!

The best service that you don't find anymore!!! On January…read more7th I was broke down on the side of the road in 11°F and very windy weather. They not only had the parts I needed, but also the tools and also delivered them to me on the side of the road. These people were very pleasant, professional, and were angels that went above and beyond to provide service in freezing cold temperatures. I can't say enough. They have the parts you need, or they will help you find them. They will take good care of ya!!

So Conway is a college town. Thousands of parents have sent their children off for the first time…read moreand you would think the businesses would keep that in mind. I made sure my kids know how to change a tire, and wipers, jump a battery, and the basics. But one Sunday afternoon, my son was driving through town with his window rolled down and realized it would not go back up. He called us and asked what to do. Knowing how our local O'Reilly treats customers and takes care of them, we helped him find the closest O'Reilly to his location. A bit of googling lead us to believe it was just a blown fuse. He went into the Oak Street O'Reilly and asked for help. He didn't ask or expect anyone to do it FOR him, just point him in the direction of fuses. He had a photo on his phone of what fuse number controls the window motor of his make and model car and the man just absolutely refused to help him, refused to hear him out, and was extremely rude. He wandered around the store looking for fuses and felt frustrated and called us back. Conway was expecting many inches of rain over the next few days, so he was worried. I quickly found him another auto parts store down the street and he went there and got the help he needed and treatment (i.e. good customer service) we would also expect from O'Reilly. When it turned out that the problem wasn't a fuse, the man still helped him figure out what to do until Monday morning when a repair shop was open.

I went in with a cracked power steering hose and had already tried looking several other places in…read moretown. The gentleman working the counter took a quick look at my hose and quickly found a replacement for me. Thanks a lot he definitely helped turn a crappy day into a good day.

Great service and competitive prices! They work on a lot of different makes and do good work.read more

The owner promptly responded after my review on his company Facebook page was posted. He said he…read morewould get the information regarding my experience and get back with me. Here we are a week later and not a peep!! I guess he just wanted to make it appear as if he cared via the comments on the review. Turns out he couldn't care less about his customers.

poor service, the employees here do not seem to know what they're doing and will mess up your…read morevehicle. I've came here for oil changes and they tightened my cap on so tight, the next time I needed an oil change, they told me that I needed to go to an other auto shop to fix the cap that they overtightened. I also came here for new tires and they messed up one of my tire sensor that I had to go to another auto shop to have another shop fix my sensor. When I asked for another service, an employee at the register told me that they don't offer that service. I pointed to the list of services they had posted on the wall behind them which listed the service. The employees don't even know what they offer. The employees at the registers are hard to find too, they take so long to come when I'm trying to pay to leave.

I was on the interstate having issues with tire pressure. I'm not familiar with this area so I…read moregoogled Walmart Auto and made it to these guys. They were super friendly and helpful. So grateful they turned a stressful moment into a pleasant experience!