I tried to order 4 tires, the sales representative told me they were having a tire sale buy 3 get…read moreone free. A gave a 750 dollar deposit. The final price seemed higher than expected so I asked for a print out. They charged me 247 dollars for road hazard. I told them I didn't want road hazard insurance. They said it was the only way I could get the free tire. They never said anything about it until I asked. What a ripoff. Seems like the insurance was almost as much as the 4th tire. Please be careful when dealing with these crooks.

I called in and scheduled an alignment. I stated the year and model of the vehicle. The gentleman…read morethat I spoke with had to put me on hold for awhile to get the pricing. I showed up to do the work and he increased the price by 50% and seemed surprised that I was upset. I didn't have them do the work. I see why they weren't very busy.

Just called East Tennessee Ford. I was needing a new key for my 2015 Ford Focus. I spoke with the…read moreparts dept. and I got the shock of my life. To get a new Key, Just the key it is $290.00 plus tax. then I have to pay for the key to be cut and then I have to get it programed. I did not ask what the rest of the price was as I new I was not going to pay these morons that kind of money. I have had Fords all my life and i am in my 70's I can tell you this I would never buy a ford product and I sure will never buy from East Tennessee Ford. Second I would recommend everyone find another dealer to deal with. John Jamestown Tn.

Went to get my explorer tccm updated after fixing front axle disconnect and was told it was $200…read moreand would be a quick fix. Reluctantly agree to this crazy price and after waiting 2 hours they brought my car back and fixed nothing. The service person(Thomas Williams) had no idea what I was talking about and just led me on. Such a simple fix and they screwed me. Do not go here for service. EVER Still need to get my car fixed.

First visit.. car service light prompted visit. Received a fantastic service at a reasonable and…read morefair price.

Second time here. Very reasonable prices and no surprises. No having to go back to fix repairs…read more Done right the first time.

Richie is the best he explains exactly what he is gonna/ did do he has the best prices and also has…read morea heart of gold if you want a great body/mechanic Richie's Cumberland collision is the place to go

Richie's was super helpful and fixed our vehicle which had been damaged during the storms by a tree…read more!! His quote was totally fair and the work was fixed superbly!! No hesitation to recommend this organization.

Me and my husband couldn't recommend this place more. From the staff to the quality of work. They…read moreare our go to for even our electric car now. Always a great, professional, quick experience. The guys up front are professional and great people! They were able to handle our tire issue with great timing and free of charge! Very glad we were able to find a place around here that's reliable. Big thanks to there team.

Well, I wanna love em, I really do. Its just that it took nearly three weeks to complete the job…read morethey had promised in one day. I do understand when shade-tree mechanics, like myself, bring in a project after phucking it up, can be a real nuisance. I mean, who wants to repair some yahoos dumb mistakes, right? That being said, three weeks to install coil springs and forgetting the goddamn shocks? How do you do that? So the car is back and gonna take a long drive to settle it in and see how it feels. So far so good. I aint a religious man but will probably say a few prayers anyway, just to be sure. Would I recommend them? Well, they are friendly and seem very helpful. I give them the benefit of the doubt on the mechanic skills and if youre a patient man, I would say give em a shot.

They wrenched my oil filter on and put six quarts of oil in a car that took 3.7 quarts and also…read morescrewed up my oil plug and i also now have an oil leak!

Honest, professional and knows his stuff! Won't upsell you on stuff you don't need. I won't go…read moreanywhere else.

We had been taking our vehicles out of town for service and wanted to try someone local. Car Fix…read morewas recommended to us so we had a relatively small item repaired on our second car. I appreciated the online booking and the text reminder of our upcoming appointment. Unfortunately some unexpected parts needed to be ordered but all the work was done within 24 hours. We appreciated their customer-focused service and fair pricing. These are the takeaways here. We recommend that you give them a try!

Went in for an oil change special. While I was there I asked them what they would charge to swap…read moreout my quick struts on the front and shocks on the back. Labor only. Quoted me $730.00.... Clarkrange Garage did it for a hundred bucks in forty minutes.... Nothing but a rip off place.

One of the best shops in the area. Great service and a clean shop. They have competitive prices…read moreand a dynamic balance machine for large Jeep tires. They balanced my 37's.

Vehicle alignment recommendation.. Received a fantastic service at a reasonable and fair price.read more