Don't take your car to Turpins if you want it fixed in a timely manner or at all in fact. They are…read moreincredibly hard to reach by phone and do not return phone calls either. What may look like a good deal in the beginning will turn out to be no deal in the end and leave you with parts that they had you buy yourself and then must return because they refuse to do the work that they promised.

Danny Turpin is the best mechanic and honest one you will find I took a cylinder head down there…read morewith a broken spark plug he had it out in 2 minutes would not take no money and I tried three or four times this place is five Star All The Way they're about the only mechanic I trust and I do most everything myself

I have just moved to Kingston and was looking for a reliable repair shop for both our cars. My…read moreSubaru needed brakes so I got a couple of quotes between 350 and 400 then Eddie's was recommended and their quote was a bit higher but since it was recommended I figured I don't mind paying for better service. Well their place was spotless it was like sitting in a Dr office. After 3 hrs I was done and the bill was double quoted. So Eddie says oh the quote was just one axle this was never mentioned plus ever where else was half. So bottom line I'll never go back and I don't recommend them since this was the oldest trick in the book. Live and learn just don't make my mistake.

At at 4 PM on 4/26/24 (Friday) my family found ourselves in an AutoZone parking lot with a broke…read moredown truck hauling an RV. I googled repair shops and found Eddie's but saw that they were going to be closed in an hour and a half so I didn't have much hope that my situation was going to be resolved without recourse to some towing. Going for broke, we called them up, talked to Claire, and they said they had an open bay and would be happy to look at it. By the time I got the truck to them and they diagnosed the problem, we were 30 minutes to closing. It was the radiator and needed to be replaced. That's a serious job but they said they sympathized with my predicament and the mechanic, Brandon, and managers Donnie and Wes, were willing to stay late to fix it. Long story short, they stayed until 8:30PM fixing my truck. It works great and we were able to camp and attend the horse show the next morning! This was service above and beyond anything I expected. I can't thank and recommend them enough.

Brenda Rosen: It is the only place I will bring my car to. My husband passed away suddenly and I…read moream elderly, I know nothing about autos. Josh listen to me and made sure my car was safe. They never overcharge and have been very generous with their help and pricing. If you need service I recommend them highly. They are honest, friendly and car about your needs. I trust them and will not have anyone else look after my car.

Easy process, you tell them what you want, they do it exactly as you described, they balanced,…read morerotated & an oil change in less than 30 mins & the pricing is very fair

I had the best experience with Eddy's. Mason was my technician and he assured me that my car would…read morelook brand new again and he stood firm on his word, it's perfect! Very nice folks to work with and came highly recommended by State Farm Insurance, they did not disappoint!

Got some body work done and they were fantastic! Car looks better than it has since it was brand…read morenew, they were able to be flexible with times and help arrange rentals and pickups.

DON'T call him bc he will rip you off and lie. Money up front? What kind of business are you,…read morelesson learned on my end. Gave him money for the part December 30th and have heard from Jonathan twice since then, with nothing but excuses. I would recommend everyone use Roane diagnostic, they're great, got out here tge first day and fixed my car.

On the road after a month in TN we just were pulling our 5th wheel off the pad and checked the…read moretrailer breaks....nothing. Found we had a leak in the brake line....on a SUNDAY MORNING no less. We tried 8-9 places that all either couldn't fit us in or were closed (even with 24/7 in advertising). We finally got hold of a fella who referred us to Jonathan Boshears of Hometown Auto. He answered our call even as he was on a job already. We explained the issue and texted over a few photos. He gave us an ETA, our location itself is a 40-50 ride so location was not an issue. Besides having to run for a few parts they were under the line, fixed up then back out quickly and cleanly. Besides answering on a Sunday, the distance and the after hours situation they also gave us a price that was so fair we supplemented it. We felt AND were treated like appreciated customers that were being assisted not simply annoyances that were being done a huge favor, after hours on a Sunday . Thank you Mr. Boshears and crew of Hometown Auto!

Got my car detailed and they did an amazing job! I have two dogs i carry around daily and there…read morewasn't a single hair to be found after they were done. They work quickly and do a great job.

Just got my car back from Poor Boys and I would certainly recommend them. They detailed my car…read moreinside and out-even the trunk! Brakes all the way around, tune up, and even got the haze off my headlights. I'm extremely pleased. They have moved into a bigger building towards Kingston before you get to Dominos Pizza.

Took our vehicle in because of a transmission shudder feeling was going on. They had our chevy for…read morea entire day. I walked in the next morning to check up on the service and they said, oh we were just about to call you. The problem with the vehicle was a computer reset had to be done to the transmission which should have only taken a few minutes. The cost for service was only about 100 bucks and the labor was another 100 bucks. I find it hard to believe their service staff makes 100 an hour so it obvious they are marking up labor charges as well. Total time of repair was 1 hour. So why did they have my vehicle the entire day? So now they want to open up the transmission to check things out. I called a transmission shop and they said to have the error codes reset AND flush the transmission . The other shop said this is common practice to reset and flush which was not done. I did consider taking the vehicle back to Duncan but I dont fell the proper diagnostic was done in the first place.

Purchasing a vehicle can be a daunting task. The time spent doing your research. Deciding on the…read moreright vehicle, color, options, etc. Talk about a headache! Then off you go to the dealership to face the sales person. Major migraine time! Not the case with the folks at Duncan Family Automotive Group! Judy Jones, the sales person who helped us, was wonderful! She was honest and upfront about everything. We did the test drive and got down to the business of the numbers. We were very pleased with the final deal. Once all the paperwork was completed, Joe, Judy's husband and fellow sales person, showed me how to operate the technology package. IE: blue tooth for our phones, the radio, that pesky clock, etc. I was truly appreciative as technology is not necessarily our thing, just ask our kids. When you go, be sure and say "Hi" to Mark and Rooster. They were both helpful in this adventure. Major THANK YOU to the entire team at Duncan Family Automotive Group! We will definitely tell everyone who sees our gorgeous Equinox about you all and the wonderful service you provided! Lastly, we will remember these fine folks when we are in the market for another vehicle.