Matt was great to deal with ! Professional, polite and easy to work with. Always a pleasure to do…read morebusiness with rusty wallace ford in Dandridge and please ask for Matt!

We took our 2014 Ford focus there 3 weeks ago because there were 3 lights on the dash concerning…read morethe brakes that wouldn't go out when my husband changed the brakes.We had taken it to another mechanic and it was the ABS control module that was bad so he changed the module and told us to take it to a Ford dealer to get the lights off. That's when we took it to Rusty Wallace, they told us that the same module that was changed was bad and they were supposed to change it.When we took the car the brakes were working,I drove it there and we get a call saying that the brakes aren't working, they can't fix it,and we can have the car towed home. So we go there to find out exactly what is going on,the service manager accused us of lying and was a jerk!! Needless to say they got the brakes working again but the lights are still on and it cost us 998.00 to get back to square one. I would never recommend this dealership for anything!!

Thank you No Limit Engineering for helping me out with my questions from all the way across the…read moreUnited States. I really appreciate the info as well as the other references you gave me to get the info I needed for my chassis. I cannot remember the name of the guy I spoke with as they were almost near closing but I will pass this company along with my references as well if anyone needs them for anything. I am honestly surprised to read these reviews on their Yelp today as I didn't check it before. Oh well.. I enjoyed the help I got.

Terrible business! Did a horrible job! Buyer beware. They do not take pride in the work they do and…read moreonly certain customers are taken seriously.

Had an alternator go bad and needed an emergency repair done in the afternoon. They were by able to…read morework me in and get me back on the road. They did the job quickly and professionally and I am so thankful!

From the owner: Here at Reliable Automotive Services we offer one of the lowest labor rates around with honest…read morerecommendations and top quality repairs. we strive to keep the customer informed on repairs needed and pricing and process of repairs thru the whole process.

The was a wait to get in. Each bay is backed up 3-4 cars. But it's worth the wait. Tyler was our…read morecustomer service and he was great. Really knows his job. They were training 2 others. This is a happening place. Super staff. Working hard. All employees seemed like they were a team. Waited about 1 hour to pull into the bay. Once inside it was 30 minutes. I even had my tires rotated!

the manager is absolutely awesome at this location... since we have a medical issue and couldn't…read moreget out he was able to help me over the phone with getting our car serviced Thank you Austin so much for being so nice to us