The guys at AutoZone were awesome. All I needed was a cap for my radiator reservoir. We were a…read morelittle unsure that it fit so they came out and checked before they charged me. All smiles and very professional. Thank you.

They don't honor their online pricing. Even when their salesperson said that if it were them who…read morefound they would head straight to the dealership. Even when arriving at dealership their so called manager was not polite or nice about the situation.

They have hardly any new cars on the lot. Zero of the 2 models we were interested in.read more

Fair pricing, good customer service. Friendly staff. Quick service. I highly recommend. Everyone…read morewas great, but Harter was my sales associate and was especially helpful.

3 visits, 3 stripped lug nuts/bolts. Speed is paramount to discount tires, craftsmanship and…read morequality not so much. they are nice enough and prices are good, but the old saying, "get what you pay for!" Looks like the really did it good on my Chevy, probably have to replace hub and wheel bearing. Discount tires has some kind of insurance that I can make a claim with, but I'm sure it's not going to be easily done. I will have to come out of pocket to get my truck fixed and hopefully collect it back from their insurance. it seems I'm snake bit with Discount Tires because my prior two visits , they stripped the lug bolts on my bmwX3 and X5. I've been a customer for roughly 20+ years. No issues before, is this a millennial thing?

Carl was truly like an angel sent when we needed him most! We were on a road trip when our tire…read moremade a popping sound around 6:20 PM, and everything else was closed. We made it to this store and Carl was the kindest, most reassuring greeting in a stressful moment (two girls on a road trip who weren't sure what to do!). He helped us quickly and got us safely back on the road, we were out of there by 7:00. Everyone there deserves a raise. Great people and great service. Thank you so much, Carl!

We arrived after 6pm last night after heading a scary noise come from our vehicle on the interstate…read morewhile on a 5 hour road trip. They close at 7pm and never made us feel rushed or unwanted, and as 2 girls on a trip alone a car problem is scary and they also explained everything so we felt safe after. Carl and the team were incredible and not only fixed our tire/part that was broken but worked fast and got us safely back on the road after checking all the other tires as well. Greeted us with such calm and kind energy and we're so thankful, they all deserve a raise!!

My hotel driveway caused my Mustang exhaust to scrape and come loose. Allstar wasted no time on…read moreputting my car on the lift and fixing the issue. I highly recommend them for automotive service.

We are in Sevierville during our annual anniversary pilgrimage driving thru Pigeon Forge during Rod…read moreRun when I noticed my brake pedal fading. I contacted this business owner first thing Monday morning and he told me to bring it in so he could get it repaired for me. He was great and immediately checked my car, took it for a test drive and came back and checked it some more. He came back to me and said my brakes were fine and to go have a good vacation. He charged me nothing and assured me my brakes were fine and probably just got "tired" in the bumper to bumper traffic on Saturday. It is so refreshing to find such good and honest person when out of town and having an issue.

Greeted warmly and was assisted promptly. Wait time was too long. I was referred by a friend to…read moretry this location and for the most part I agree. I would note a few things: there is no bathroom facilities in the event you need to bring a child with you or may have need of one yourself. There isn't a fountain or drink vending machine. I would add that I am pleased with a job other than my vehicle being greasy on the door,steering wheel, and seat. Black grease really shows on a gray interior. I was glad I didn't wear white that day! Job was completed in a timely manner

I bought a used car and took it to PEP Boys to have tires put on , they told me I needed brakes put…read moreon all around and wanted to charge me almost $600 bucks, thinking I could get a better deal somewhere else I took it to Budget Brakes , they told me the back brakes were fine and the front brakes were ok but was beginning to wear thin , I went ahead and had front brakes put on , and it only cost $200 bucks , they also adjusted the e brake so it'd work better , just bought me another car a getting ready to get the brakes checked out on it

Update March 2024 Cecil and Dylan are the guys we have gone…read moreto for over 3 years now. My sister and her kids moved here and also go to Thomas Auto. We have become loyal customers to an honest and reputable team of mechanics at Thomas Auto. I honestly couldn't ask for better. They are the BEST. I truly appreciate them especially having little ones to haul around on road trips. Nothing makes a parent feel safer than having a roadworthy vehicle and they always make sure we are. My Nissan Titan was totaled and I bought a 2022 Subaru Ascent. I went in and spoke to Dylan and asked would they be able to service it or should I take it to the dealership. He said they would be able to service it and said if it's something they cannot then they can make recommendations like the dealership. They service our 2019 RAM 2500, my sisters 2018 Toyota 4Runner, my nephews old Mazda truck and my nieces Hyundai Sonata. We love Thomas Auto. Thank you guys for being a great team! We have lived here for one year now and they continue to be honest and reliable. We get our oil changes done here on our Nissan Titan and our Ram 2500. Every time I take a road trip, which is often, I have them do an inspection to make sure I'm road worthy. Once again, today, I received outstanding service. Dylan and Priscilla always take good of us at the front desk and over the phone.

Charged my fiancé 120$ for a fuse. This place is a joke. They WILL up charge you if you are a…read morewomen. If I would've known what she was paying for before getting told the problem I would've put a stop to that immediately. And you gotta love all these fake reviews LMFAO Read all 1 star reviews before even thinking about going to this place.

Kenny Cristillo is the man you wanna see if your looking for a new vehicle. He is honest and shoots…read moreit straight. Wife and I went in just to LOOK!! Well after the no nonsense and making a connection with us we bought not one but two new vehicles.

I was disappointed with my experience purchasing a vehicle from Rusty Wallace Nissan. The vehicle…read morewas represented with an AutoCheck report, but after the purchase I obtained a Carfax report that showed information I believe was important and should have been disclosed. The differences between the two reports left me feeling that I did not have the complete picture before making my decision. When I brought my concerns to the dealership, I was hoping they would work with me to reach a fair resolution. Instead, I felt that my concerns were dismissed, and I did not receive the level of customer service or support I expected after the sale. My advice to anyone shopping here is to do your own research before buying. Don't rely on just one vehicle history report. Purchase both an AutoCheck and a Carfax, inspect the vehicle carefully, and consider having it checked by an independent mechanic before signing any paperwork. This review reflects my personal experience. I believe transparency and standing behind the vehicles you sell are essential for earning customer trust, and unfortunately, that was not my experience.