Bought a Beautiful Jeep Compass in 2019. When service issues came up surrounding the aux battery in…read more2024, I was sold a faulty replacement unit at the dealership. I reported the problem immediately and repeatedly, only to be told that it was my fault, then ghosted by the service department, by Stellantis, by Jeep Wave... They refused to return my calls and I couldn't schedule service. The issue has affected the main battery, Uconnect system and the backup camera, too. The "free" patches and USB fixes come with diagnostic, labor, and service fees. No more OTA updates! Now my extended warranty has expired. They will not return my calls, have blocked my ability to email and will not help me. The really sad part is that they used my original review from here in their print advertising--it was hanging in the shop last time I was there! Also the fixes would be super cheap for them and only fair for them make things right. Sad.

I just bought a Jeep a few weeks ago. I cannot recommend this place enough!…read moreI had shopped around at a few local dealerships, but Aaron M, the salesman I encountered gave me the best service. A complete "Nordstrom Experience". As a woman coming in solo, this process was intimidating! From the Aaron, the salesman, to the GM Mark, to the floor manager John, to the service department Bryan and Rachel, to the shuttle driver Skyler. An excellent experience, and I'd highly recommend them to this community.

Really different experience had here compared to the store locations in the Seattle area..my friend…read morehad some car trouble on I-90 so we stopped in here to see if anyone could help diagnose the problem or get some general assistance looking under the hood of the car. The girl working here was not interested in helping us at all. Some people who were at the shop getting some parts for their cars ended up helping us. That's shameful of O'Reilly's!

My daughter's car broke down on her way to Seattle so and I went to help her get it going, one of…read morethe employees named Elijah bent over backwards to help us out even to the extent of fabricating a part that we needed that they didn't have available. Kudos to Elijah for being a rockstar!

Cat ask if I needed help shortly after I entered the store. Knew where stuff was and presented a…read morevery pleasant attitude. I would stop again in passing through if I needed parts

These guys are awesome. I brought in a oil filter from an obscure Japanese tractor. Robert…read moreand team took the time to measure it out and come up with a solution. Score!!!

They have always been helpful and knowledgeable, appreciate them being there, especially when…read moresomething is needed in a pinch.

So I needed a trailer and drove two plus hours to this outfit, in hindsight I would have drove six…read more The staff was amazing, efficient and more than willing to explain and answer any questions. So pleased to have done business here

By taking full responsibility for their lack of concern for…read morethe property of others, instead of lashing out at the customer who was consistent, paid their bill in full, even without having their equipment returned.

I made an appointment to get my brakes checked. This shop has great communication, I received a…read morephone call shortly after dropping the car off with diagnostic information I was able to understand. Very kind honest people. Highly recommend.

I didn't purchase my RV from Rodeo City, but I really wish I had. In my first trip with my new…read moretrailer I spent a few "shake out days" in Ellensburg, and I headed to Rodeo City seeking some parts and advice. The level of assistance I received went above and beyond, even though the trailer wasn't purchased there. Subsequently, I inquired if I could store my trailer on their premises between camping trips. They graciously agreed and provided an excellent rate. When cold weather approached, and I hadn't yet winterized my trailer, they stepped in to offer their help. They provided an affordable and quickly executed winterization package, complete with a warranty. Even if you don't live in Ellensburg, these folks deliver exceptional service and attention. If you need anything - from parts, service, a new trailer, or just some help and advice, give them a call.

Got my first travel trailer there. Easy folks to work with. Great customer service support.read more

While traveling to Seattle Children's Hospital our expedition right exhaust manifold broke. We were…read moreinformed by Dave's exhaust to go to D&M motors where we met Sam who was so helpful and understood our situation. He assisted us in obtaining a rental vehicle from entrrprise rental on a thursday morning and had the Expedition fixed by Friday afternoon. He evrn opened up his shop on a Sunday on our return home trip to give us our Expedition . The Expedition was so quiet and fixed perfectly! The entire experience turned from worry and stress to calm and positive professional experience that Sam provided us. The repair was professional and reasonsble in price along with the courtesy and assistance Sam provided us wes invaluable and greatly appreciated. I recommend D&M to snyone needing professional auto repair. Thank you Sam! Art Clinton and family 2/16/2026

Rairdon of Auburn forgot to torque finish the front left lower caliper bolt which could have led to…read morea very destructive & expensive repair during a trip from Federal Way to Eburg. Did my Yelp search for the best mechanic & found D&M. Sam said bring the car in by 7-7.30 the next morning which was before they opened. I provided him with the work order from Rairdon & in less that a few hours he had found the issue, confirmed everything else that should have been done was, checked fluids & called me to say the car was ready. I was ready for a big bill...nope. Just a job done well, quickly & reasonably priced. No need to look any further for the best shop in the area (as many already know). Thanks Sam!!

Had two dash lights come on on our way from Spokane to Whidby Island. Stopped to have them scanned…read more Arlan (sp) came right out to help and let us know what we needed to do to get safely back on the road. Outstanding customer service!

Stan the manager was very helpful and Jessica as well , high recommend both! They are very good…read moreworkers