Got my first travel trailer there. Easy folks to work with. Great customer service support.read more

Terrible service. Nothing they promised was done correctly. They were suppose to check all systems…read moreand tell me what needed attention for $400. They sanitized my water tank, but left the fluid in the tank and didn't tell me. I found out when I filled the tank to go camping and white, foamy water came out of my faucet. They lost the cap to my water tank and made me buy a new one. They never checked the refrigerator which I ended up replacing myself. Several other issues. Ultimately, I paid $2700 and never received an itemized invoice. Total ripoff!

Cat ask if I needed help shortly after I entered the store. Knew where stuff was and presented a…read morevery pleasant attitude. I would stop again in passing through if I needed parts

These guys are awesome. I brought in a oil filter from an obscure Japanese tractor. Robert…read moreand team took the time to measure it out and come up with a solution. Score!!!

I went for a standard universal part, they did not have what I needed, he suggested a different…read morealternative, I knew it would be more expensive, and asked about the substitute, he just laughed and said it is not that much more. Well, it was 5 times the price, and like an idiot I took it. Screw me once shame on you, there will be no screwing me twice. Never again to set foot inside this store where they care about the almighty dollar, and screw you customer.

Pretty simple. I order online and choose the ship to store option. Online gives you discount codes…read moreso just pay attention, use the discount code, buy online and choose ship to store. It is Ellensburg, WA so the ship to store options are limited but not bad.

Wonderful sales and service department! Friendly staff and great customer service. Would highly…read morehighly recommend for any regular maintenance or service on your vehicle or for purchasing a new or preowned vehicle.

Bought a Beautiful Jeep Compass in 2019. When service issues came up surrounding the aux battery in…read more2024, I was sold a faulty replacement unit at the dealership. I reported the problem immediately and repeatedly, only to be told that it was my fault, then ghosted by the service department, by Stellantis, by Jeep Wave... They refused to return my calls and I couldn't schedule service. The issue has affected the main battery, Uconnect system and the backup camera, too. The "free" patches and USB fixes come with diagnostic, labor, and service fees. No more OTA updates! Now my extended warranty has expired. They will not return my calls, have blocked my ability to email and will not help me. The really sad part is that they used my original review from here in their print advertising--it was hanging in the shop last time I was there! Also the fixes would be super cheap for them and only fair for them make things right. Sad.

Took a road trip and ran into unexpected car trouble. Called around and this was the only…read moreestablishment that would take us in last minute. Took care of our issue at low cost and gave us a thorough recommendation on what to repair. He also took the time to call around local establishments to see if they would be able to fix the problem (possibly at a lower cost) and recommended those places. Honest, meticulous, and works with integrity. Highly recommend.

My car died while I was driving it and had it towed here…read more After 4 hours of diagnostics and $600 later, Darrell told me he found metal in my oil and it'd need a new engine (basically it was done for as it wouldn't have been worth an engine replacement). Knowing to never trust a mechanic I do not know, I got a second opinion. Darrell hadn't even drained the oil that he said he found metal in and no metal was found in it when it was drained. I've truly never met a shoddier mechanic. Sounds like he can do some minor air conditioner repairs from the reviews I've seen, but figured I'd give a real review of his diagnostics. By the way, all my vehicle needed was some new spark plugs and ignition coils, under $200 repair. It's running smoothly and definitely has years before it'll need trashed. Don't go to this guy unless you want to waste money and potentially be out a whole car. If you want a good recommendation, go to Auto Care Experts in Yakima.

After our truck flamed out coming down the east side of the pass, Kaleb and the Independent Auto…read morecrew performed an emergency repair on our truck's engine. Great crew, great attitude and they got us back on the road the next day. Our old truck is pulling the trailer better than ever. I highly recommend this shop and their employees for repairs and maintenance. Thanks again- Kevin and Kelley

As we were heading to the Gorge our tire decided to pick up a nail. Other issues happened but Kevin…read moreand team helped us right away. Without their determination to get us back on the road we would have been stuck. Thank you for all your hard work. We appreciate it.