I don't know why people are on her complaining. Especially this Alex guy! He says he owns a…read moremechanics shop but I sure as hell wouldn't suggest bringing your vehicles to this guy if he's getting the parts fro ma scrap yard. What kind of a moron bashes a place and tells on himself? Anyway, its a Pull A Part yard.If they got it, they got it, if not go somewhere else. I went there recently because we just moved out this way from Charlotte and they did me just fine. I'll be going back.

The staff is very unprofessional and the business is not efficient by any means. Even if you call…read moreahead for a simple part expect to wait for an hour. I was told that was standard. Did I get the part I came for, yes. Will I ever return or suggest this place to someone, absolutely NOT!!

I recently visited your store at 1300 E Franklin Blvd, Gastonia, NC 28054, where I was given the…read morewrong rotor size for my 2019 Toyota Corolla L series. This mistake caused damage to my car, forced me to miss work, and cost me additional time and money to resolve. While the manager, Katie, apologized, this is not, and do the damage that has been done. I urge others to reconsider where you shop for parts. O'Reilly auto parts might be a better solution.

My car needed new battery. They assisted me with a jump-start. They sold me a 3 year battery that…read morethey installed in no time to get me back on the road. Great service and I was very impressed by Thier knowedge of other parts I needed. Other AutoZone I have been to were not as knowledgeable or as helpful as they were.. definitely going to buy my car needs at this AutoZone from now on.....

Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.

If you're a hot rodder you'll understand reaching out even 200 miles to find the perfect affordable…read more part (older transmission). But then waiting five weeks and counting as you eventually learn the parts yard needs their lift repaired and additional yard staffing, with no communication of when they'll be back in business. A stressful situation for both employees and customers. STILL WAITING.

To whom it may concern, I bought a Ford 7.3 diesel motor…read morefrom this auto recycler. As a long time auto recycler for 60 years .The motor I bought came in and the vendor had changed both valve covers. This engine possibly came out of a truck that had engine fire. Whoever installed the new valve cover gaskets had pinched the injector wires which created a short. The engine once started was missing on several cylinders. Upon diagnosis we discovered the problem and had to replace the valve cover gaskets. I sent a copy of the invoice to them for parts only without labor. They would not honor the repairs to keep their engine sold. I lost money on this sale. Auto recyclers stick together and we maintain a friendly and suitable work environment with well produced products; we take care of one another...I wasn't taken care of the way I should have been and ended up paying out of pocket. I paid a total of $142.00 of expenses to complete the motor the way it should have been when I bought it from this auto recycler. Best regards, Don Anderson

I just called to try to get information on their parts inventory. A very grumpy woman answered,…read morewith men basically, talking extremely loud. I asked could she hear me she said no and hung up. I called back and this time I asked her if she could hear me, and in just an ugly voice she said "WHAT DO YOU WANT", I said nothing thanks and hung up. I don't care if they have discounted gold, don't deal with people that don't treat a customer with any respect, it is an indication of how they will handle any issue that goes wrong.

This is a great salvage yard. I can't thank Renee enough for going in the back and uninstalled then…read moreinstalled the window hinges for the back window on my 2001 Explorer. Thank you again! Great people!!

These parts techs know auto parts. When neither AutoZone nor Advance Auto knew what a stud was,…read morethese guys not only knew, they found one that I could order and have delivered at the house! Waaaaay better than those "A" stores!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!