Had my car dropped off with a tow truck to see if I could try and pick up a starter or have a…read morediagnostic. The 3 employees looked at me while helping others and avoided serving me. After I watched them help not one but a couple more without any hesitation. If they were busy they could have told me but the lack of respect will not have my money for this place.

I went there to buy windshield wipers in fact I go there for everything I need car related. Always…read morefriendly and helpful. Great team.

Nicholas was a great help he ran the on board diagnostic effectively. Unlike other stores he told…read moreme the direct code for why my car maintenance light was on.

I went to Auto Zone on Arcos Ave., in Estero, for a battery check. Mike assisted me. He did the…read morebattery check, found I needed a new one and installed it. I was in and out very fast. Mike was very pleasant, knowledgeable and polite. I had never been to an Auto Zone, but, I will definitely visit this location again due to my experience with Mike. Thank you.

About 11 months ago I purchased a battery through AAA auto support. They came to the house and gave…read moreme a three-year battery for about $300. I did not save the receipt. I called AAA a year later telling them that the battery was dead and could not take a charge. I tried to get in contact with ROSSI towing service in Santa Cruz California and they were rude and did not follow through with my request for getting a receipt or invoice for the purchase of the battery when they helped me on February 2025. To be more specific, when I called AAA for service, they sent out Rossi towing service and they provided me with a battery. Their customer service sucks! They did not help me and the woman on the phone was a real rude bitch! However, I reached out to Napa auto parts on Radio Road in Naples, Florida. NAPA is the business that I am supposed to reach out to to get an exchange regarding the battery. They were awesome! They were kind, friendly and helpful. I would highly recommend this auto parts store for not only battery needs but for all your auto needs. They were wonderful. They talked in great detail on how to keep my battery in a healthy state and even referred me to another source for a battery charger that they recommended because they did not have it in stock. If you hear any negative reviews about this particular store, disregard them. All you have to do is walk in there and talk to them and you'll see how nice they are and willing to help you. It's as simple as that. They were great!

The staff is knowledgeable and fair. I recently went in…read morewith a weak battery and didn't have the receipt from almost 3 years ago. They were able to look up the purchase date and give me a small credit. They didn't have to and I wouldn't have been the wiser. They checked out my old battery with their analyzer and had a replacement in stock. Great costumer service.

I did my original review five years ago. Time for an update after five years of doing business with…read morethese folks because they deserve it. For a first time customer, you need to know to park your vehicle by the entrance to the office. They appear to service the fleets for a number of businesses, so the parking area around the garage is most always full. Don't park in front of the entrance to the work bays. They don't schedule appointments. I show up at 7 am, when they open, and over a five year period they have always completed my service by close of business that day. I'm sure there are exceptions to the rule, but that has been my experience. When parts are needed, they often arrive in the afternoon. They will call you when the vehicle is ready for pick up. To me their pricing is fair and honest. I want quality work and I'm willing to pay for it. A friend of mine suspected her dealership was overcharging her and asked if I knew of a good mechanic. I took her to Voigt's and they were able to perform the work for much less. They are a good place to go, if you want a second opinion. Voigt's pointed out to me that my truck has a broken bolt on my exhaust, so there is an exhaust leak until things warm up. They said it really didn't hurt anything, so it's a repair that I am choosing to put off. As to my reviews always being positive. For a number of years I benefited from the reviews of others and found places I would have never know existed otherwise. Then I decided to submit reviews. I use Yelp to find good places to try. I figure that's what you are looking for too. You're not looking for a bad experience, but we all experience bad ones from time to time. It could be my bad day and not theirs. I just don't write a review when it happens. In my opinion Voigt's service is worthy of recognition

I've been to Voigts previously before this incredibly horrible situation. Nice guy, a little pricy…read morebut it's Naples. We to to get my brakes done. While he had my car, I asked if he could put in 2 headlight bulbs which I had purchased. When I picked up the car, I saw he charged me $109 to put in two bulbs! I was flabbergasted! I don't know how anyone can feel justified charging that much money to put into bulbs. And then saw I was charged over $35 for "shop supplies." Which I was told were for cleaning. Never again! Unless you have infinite $, find another mechanic.

Klevis Toska 5 Star review…read moreKlevis did an excellent job in assisting my leasing of 330i. He was able to answer all my questions. He is an excellent employee. Mort May

I purchased a certified BMW and was assured by the sales person that it was flawless. I was very…read moreconcerned as I was purchasing from out of state. When the car arrived, it had a portion of the underneath front bumper that had torn. I thought this may have happened during delivery but was shown pictures from the delivery person of this defect existing at the dealership before it was transported. I communicated this to the dealership and was completely blown off. After all the hype about BMW certification and that they go over every element of the vehicle, this obviously got missed but they would not honor taking care of the repair. I would not deal with this dealership again as this is not the proper way to do business.

Honest Service!!! Fair Prices!!…read moreClean, up to date, well taking care of Recur !!!! Fixed the problem with the truck, ordered parts and had it totally repaired in the time frame as quoted.

This place is a joke. Disorganized, a mess, narrow aisles, parts all over the floor, no customer…read moreservice, I can go on and on. I've given this place five chances and it's sucked every time I had to go in there.

I took my Audi RS5 to Muffler works to fix my nightmare of an exhaust system and I couldn't be…read morehappier. As technician in the industry as well it's rare I take my car to someone else to get worked on, however I don't have exhaust fabrication tools. But Joe and his crew took care of me like I was family. The work really couldn't be better, they welded cheap stainless steel without a leak. And got me back on the road within a day. Good businesses like these are far and few between down here in Naples. Especially without breaking the bank. They even gave me a complimentary car wash and vacuum. Autoworks has went from a stranger shop to the first people I'd call for exhaust work. 10/10

Service is amazing and the staff are very helpful. They know what they are doing. Recommend this…read moreplace to anyone

Best auto mechanic hands down!…read more Carlos is absolutely a gem in town! He's honest and reliable. He will tell you if you don't need to spend, not try to make more off of you. He can fix any kind of car and just talking with him, you know he's is extremely knowledgeable. Maura, who normally is answering the phones, is such a sweetheart. I've gone there 3x, all for complete different issues. I will go there for any issues going forward and have already referred multiple people.

Am new to the area and needed a mechanic to diagnose and repair a failed wheel bearing on my 2014…read moreHonda Accord. The owner Carlos quickly confirmed the problem and made the repair on the same day at a very fair price. No haggling or upselling. Found my new place for future car maintenance.