I had an incredible customer service experience today at Auto Zone on Pine Ridge Road in Naples. My…read morecar navigation screen was smeared/scratched in advertently when it was recently cleaned. Ugh. I went to Auto Zone and spoke with Crystal about the problem. She knew instantly what product was needed. I purchased it along with microfiber cloths. Crystal herself went to my car in the lot and applied the spray to the towel and worked on my damaged computer screen for a good 7 minutes. Problem solved! It looked brand new. Crystal is an outstanding representative of Auto Zone and went beyond the call of duty. Many thanks!!

Sam k Very helpful and polite…read more Diagnose problem on battery and replaced it in no time

Old fashion southern hospitality is what I got Needed…read morewindshield wipers for the front and back of my car They have lowest price guarantees and since they also install for free I came. This store is new but we know the brand from up north It's an easy find with a red huge sign and they stay open late till 9pm even on a Sunday night Along this busy road there are many competitors but I chose to try them because it looked easier to access and the strip is newer next to the Asian Market Took only a few minutes from beginning to end and I was back home watching the Bears game on tv The store is new, sparkling new, organized, a good size shop. Lots of specials offered, y'all com on in now!

Very impressed with this store! Jerry was very kind and helpful. Will return ...... Thank you!read more

Yelp We were deceived about a car purchase by the Finance…read moremanager by not giving us a printed copy of the deal and saying that we can use a flash drive to print a copy at our home computer-of course we are seniors and not very computer savvy so didn't know how to do the task on our home computer so then when we got help to print receipt found we had been deceived about price and inclusions of other perks promised

Not a place I would sugest, salesman refused to answer my questions or talk about inventory because…read moreI didn't give my phone number at the very begining of negotiation...my opinion: profiling. The same day I bought my car on another dealership

About 11 months ago I purchased a battery through AAA auto support. They came to the house and gave…read moreme a three-year battery for about $300. I did not save the receipt. I called AAA a year later telling them that the battery was dead and could not take a charge. I tried to get in contact with ROSSI towing service in Santa Cruz California and they were rude and did not follow through with my request for getting a receipt or invoice for the purchase of the battery when they helped me on February 2025. To be more specific, when I called AAA for service, they sent out Rossi towing service and they provided me with a battery. Their customer service sucks! They did not help me and the woman on the phone was a real rude bitch! However, I reached out to Napa auto parts on Radio Road in Naples, Florida. NAPA is the business that I am supposed to reach out to to get an exchange regarding the battery. They were awesome! They were kind, friendly and helpful. I would highly recommend this auto parts store for not only battery needs but for all your auto needs. They were wonderful. They talked in great detail on how to keep my battery in a healthy state and even referred me to another source for a battery charger that they recommended because they did not have it in stock. If you hear any negative reviews about this particular store, disregard them. All you have to do is walk in there and talk to them and you'll see how nice they are and willing to help you. It's as simple as that. They were great!

The staff is knowledgeable and fair. I recently went in…read morewith a weak battery and didn't have the receipt from almost 3 years ago. They were able to look up the purchase date and give me a small credit. They didn't have to and I wouldn't have been the wiser. They checked out my old battery with their analyzer and had a replacement in stock. Great costumer service.

I am so frustrated with Tamiami Hyundai. Last time when I was there to change oil they charge me…read moreover 300.00 Now I need to change my tires and I couldn't fine a key for remove the lock. I call the Hyundai they said: you have to bring your car here because we have to do and they will charge me WTF. This supposed to Come with the car firsthand and if I have a flat tire?????? What I would do????! So mad

Vehicle was finished ahead of schedule unfortunately work was not completed due not having parts in…read morestock to complete one of the two recall repair items. This was after I mentioned my concern for this possibility a week before while affirming the appointment. I had asked to let me know so not to have to make an extra appointment. I was told at the time not to worry "we get parts in everyday". Then after being told this I noticed the wiper blades weren't changed out that I had requested and sales guy had to run to vehicle to change them out and hit me for $60 charge... for wiper blades.

B&B Hydraulics is my GO-TO for anything hydraulic! They have rebuilt complex cylinders for my…read morecompany, found the hard to find specialty fittings, provided useful advise for uncommon equipment, saving me time and money while also helping my business grow. Huge thank you to Eddie, Dan and Billy! I highly recommend B&B Hydraulics for all hydraulic needs.

These guys are terrific. I drove to Naples from Denver to take out tree stumps after Hurricane…read moreIrma. When I got there, my stump cutter started giving me numerous hydraulic problems. These guy diagnosed the problems and kept me in business while parts were shipped and fixed the problem after parts arrived. B and B kept my 2000 mile trip from becoming a major catastrophe. Special thanks to Eddie. He's the man. Go see these guys. You won't regret it.

A great place the workers the jobs they do and everything in between I would recommend this highlyread more

This post would get 5 stars if it were based on my excellent experience with JON. He was polite,…read moreprofessional, and very knowledgeable. However, PETER the Manager was VERY RUDE and because of his attitude, I will never return. I mentioned that the windshield wipers they were selling were 1/2 the price at Walmart, Peter told me to go buy them there then and asked Jon twice if I had an appointment out loud for everyone to hear. I responded that I was forced to get my service there as a RETURNING CUSTOMER because the battery I purchased from there was only 1 and 1/2 years old and dead so the warranty replacement battery had to come from them. I bought the windshield wipers and replaced my battery from Jon because he was helpful, but I told Peter he was rude to his customers. Worst Manager I have dealt with ever!