Jason replaced the 4 1/2 year old battery in my F-150 that had given up the ghost. Replaced the…read moreold battery with the exact same one. Took less than 15 minutes and I was on my way

Jason helped swap out the battery in no time. Always great and friendly service. I've never been…read moreanything but pleased leaving the store.

today i went into bevells, i was treated very rude by the site manager, each time i visit the auto…read moreparts salvage yard he is constantly being joking so today he ask me what was i looking for so i thought he was joking again. he all of a sudden want to be a serious manager, we got in a shouting match it ended by him telling me to leave so i left. it is not good to disrespect your customers so after he told me to leave i left and want be coming back so thank you site manager i will go somewhere's else. he even told me he is the owner and he don't need my money, what a shame the manger is.

Great Customer Service they go above and beyond to help you get what you may need. Jerry, Anthony,…read moreand Ken are extremely knowledgeable and the staff has knowledge too! The staff there doesn't fit into the usual "they don't know anything about cars" joke usually made about parts stores. Because they definitely know cars!

I wish I could not even give one star because Lisa Francis was so rude and nasty I could not…read morebelieve it! To be part of the management team at an auto parts store dealing with elderly customers, very young customers, inexperienced customers, car just broke down customers, etc...employees should not be allowed to be just absolutely rude, nasty and condescending. And then to find out you weren't just having a bad day...word is you are always like this! I also blame upper management for allowing you to represent the store so terribly. I felt so sorry for the customers in line that you treated so rudely...They didn't deserve that rude, harsh customer service early this morning.

I purchased a vehicle the first part of August. Last Monday the vehicle would not start after my…read moresecond stop of the day. After multiple calls only to be sent to voicemails or no one answered, Savannah called me. I was a mile from their location. She came to me immediately bringing a mechanic with her. They immediately identified my issue and told me to follow them back to the shop where the issue was resolved. Savannah saved the day. I am a senior and I was feeling so discouraged. Thank you Savannah for coming to my rescue. This review is for her actions.

Just a quick buyer beware of Matthew's Motors Goldsboro. This morning February 25,2022 while…read morevisiting the lot I was greeted and was looking at a 2020 Honda Civic while in office giving them my information a very upset customer came in and from what I could hear from the customer having the phone on speaker should have been a red flag itself she was saying they had caused her bank account to become $-600.00. So I proceeded to test drive the vehicle and upon test driving I went and had the car looked over elsewhere where it was found the car had some damage and also upon driving back to the lot all four of the windows were hesitating to roll down almost like they were about to go off track and not work. From seeing these issues I took the vehicle back to the dealership and explained to them I was no longer interested in the car. Upon getting in my vehicle Manager Rob had stopped me and my girlfriend from leaving explaining he did not want to lose our business and if he could just try to help us sure cool so I showed Rob the issue with the windows he than showed me it was a adhesive where the tint was removed causing the issue with the windows. Than I showed him my concerns of the damages to the rear bumper and where the vehicle had been repainted he kinda just shrugged the issues off. I than walked the lot just looking at inventory as Rob went inside to see " what numbers he could come up with" for the value of my 2021 Toyota Corolla trade in. I began looking at a Maroon Dodge Charger upon looking it over I checked the dipstick to the oil there was no oil on the dipstick I expressed the concern to Rob in which he stated the vehicle had to have oil on it to pass the inspection to be able to be in lot and sold on lot i than showed Rob there was no oil on the dipstick again another issue just kinda shrugged off. I than was told they were willing to pay off my trade in and get me in a Accord not sure which vehicle that was cause I had test drove the junk of a Civic they had on lot. I than asked for a quote showing the amount for my trade in and showing on paper printed out that they were paying it off and showing the numbers. He said okay no problem proceeds to go inside while I continue to walk the lot looking at vehicles than comes back out in which I ask again for a print out showing the numbers. He than says he's not doing that and will hand write that info down because I'm not taking the numbers he's giving me and shopping elsewhere. Overall very unprofessional and very rude of Rob I really before today had heard nothing but good of Matthew's Motors Goldsboro but after today I know my business will no longer be going to them ever. This morning was a complete waste of time and shows why I only deal with certain Toyota and Honda dealerships around Goldsboro NC. Also if I could I would give this no stars because it doesn't even deserve 1 star. update I called this morning and spoke with rob, after finding out they keep running my credit and I'm not even at the dealership! way to affect my credit!