Impeccable Service and Staff!!!!!! You always hear about…read moregreat customer service from people from the south but the staff at A & L Body Shop should give seminars on how to give great customer service. From the moment I received a call from Daniel I was intrigued. He assisted with the claim, the pick up of my car, and the drop off of my rental. He ensured that any question I had or anything I needed or may have needed was answered and handled. He followed up to check and make sure I was ok and if I needed anything else. Justin was also a big help explaining things I didn't know and making sure my car would be his first priority. Beverly dropped off my rental and made it easy and as painless as possible, even though she drove almost an hour away. I would recommend any and everybody to have their vehicles repaired by A & L Body Shop. I encourage the staff to continue to give their unmatched great service and I had nothing but the best experience and service with them. Thank you A & L Body Shop for helping making a bad situation not feel as bad as it was.

My personal experience with this company was really bad , first off the owner solicited me and made…read moreeverything sound absolutely wonderful . I was hit from behind and my back end was smashed pretty good long story short I got my car back and it was terrible ..... the trunk is not leveled after taking it to another shop who seen right away that the trunk wasn't flushed the trunk side pieces are lose and the inside was just jacked up the people foot prints are still inside the trunk they broke my floor piece that covers the spare tire and to top it all off I got 2 tickets because none of my lights worked and he tried to tell me it was electrical and it was not it cost me $67.00 just for the back lights and to have them installed !! so NO !! I would never use them again especially if I was in and accident nor will I recommend anybody to go to that shop personally I would definitely stay within the insurance network for your own protection !!

Great place to get your work done. Herbert is very responsive and provides quality work without…read moredriving the price up! I highly recommend

I would highly recommend this shop to anyone needing help with your vehicle. They are honest and…read moredon't try to over sell you with things you don't need. The mechanics really know how to get the job done quick and efficently. Best prices in the area as well.

do not go here.i took my car to see why it was overheating and a popping sound on the right…read morepassenger side(was told it was cv axel) and was told it was lower raditor hose and i took it to another place today to find out all of it was lies.it is lower control arms on both sides and motor mount and transmission mounts...not to mention i ask them to check my oil they said it was fine and full which it is full bt it was dirty and needs to be changed.i will not take my car to this business anymore.my mechanic still dont know whats causing it to leak and run hot when the resevoir is low! bt to be told its the hose when its not im not to happy.yall are nothing bt rip offs.good luck!

these guys were awesome. Did the right thing help me out they are great always go to them.read more

Best to try somewhere else. They did not install properly and damaged my bike. Owner is rude does…read moreand makes up stories. He admitted wrong installation and was proud to not pay his employee.

My son's car was making a noise, so I took it to Bob's muffler shop and it turns out it was just a…read morering around the muffler had rotted. I would definitely recommend this place to anyone.

They did the exhaust in my sons truck and it sounds great and so far has held up to the very little…read morebit of driving he has done since the install.

Very poor communication, never got an estimate. They missed damage. Left panels loose. Was told to…read morecall Insurance company for the remainderof the repairs . There are many other body shops in the area. I suggest you use someone other than Garriss body shop.

I used this as a Geico recommended shop and it was so easy! Damon was absolutely amazing handling…read moremy repair. They were sent a damaged part twice and he immediately let me know and got the new part. He even came in when they were closed on Saturday to give me my car before I went out of town for work for the week. I would've had to pay out of pocket for my rental for a week if he didn't meet me.

I dealt with this shop when selling my vehicle through Peddle. They were courteous, professional…read moreand quick to respond to questions and concerns. Not sure of anyone else's experience, but mine has been excellent. Thanks!

My boyfriends 2005 Cadillac needed a new engine. They told me it would be $2,075. I took out a loan…read more& I gave them a cashiers check on 10/09/18. My first installment for the loan was on Nov 1, 2018. It is now Nov 13, 2018 & it has still yet to be fixed. Everyday we call them, they say tomorrow, next week, we had to hire a new mechanic or its always something. Does it usually take over a month to fix 1 vehicle? They got "Business of the month in Kenly"? How is that??

Those folks save my life when got a major flat on my Benz back in August 2014. Was going back home…read moreafter spending 3 weeks in Myrtle Beach when my tire pop on I-95. Called AAA towed my car to the nearest shop who was closing in 10 minutes and were able to change the tire! Great and fast service stayed with with owner and talk with him for an hour. Thanks guys and I'll send you the picture you requested :)