The hatch on my Chevy Cruze hatchback stopped opening. After an hour of inspection, the Chevy…read moredealership claimed it was an electrical issue and was going to charge me $650 for the repair. I decided to get a second opinion and am absolutely thrilled to have been guided to Gene's via ChatGPT! Total repair for the hatch .... $188 to remove and replace the liftgate lock activator! Then I got a synthetic oil change for $61.56! All staff were supportive and friendly. Clean, pleasant surroundings. Customer for life here!! Highly recommend

Great experience all around! I purchased a car from Dan Goben Cars and it needed warranty repair…read moreat Gene's. I was driving from the Milwaukee area, which is about an hour and a half drive, so I couldn't just drop the car off. While I waited, I asked an employee, Lee, if there are any food places close by. He actually told me about a nice local place AND DROVE ME THERE! I totally wasn't expecting him to go out of his way to actually drive me to the restaurant. He also picked me up when I was done! The warranty repair is complete and the car has been running good ever since. Very pleased with the service I received at Gene's. I highly recommend them for any auto repairs needed.

My car had been down for a year and after seeing at least 3 different shops, one of their guys…read morewalked in and we got to talking. He was so helpful even before my car got there. The communication that Brandon himself provided was top tier. Everything was explained thoroughly and they seemed genuinely concerned about the safety of me and my family. They diagnosed and fixed every issue I asked them to, and even took the time to test drive it to be sure it was resolved. They did only what I approved and didn't push or over explain to get me to spend more. The price point was $1300 less than what other shops were quoting. I definitely recommend Brandon's, especially when you need electrical work done.

Amazing people to work with! Such great service, communication and options for the budget and…read moresituation! I can't say enough good things about my experience! They even sent a video to help explain the problem.

Just charged my teen daughter $200 for battery that was perfectly fine. We had them put the old…read morebattery back in the car took it to an auto parts store and the battery came back perfect. Be weary of Ryan the sales rep he doesn't make commission so he's just taking advantage of people..

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bellevue.