Very unprofessional owner . Rude and makes nasty remarks to…read morehis employees in front of customers. This store is very dirty and unorganized. Employees working counter have knowledge of products and always pleasant more then I can say about the owner Mark He's so rude and nasty and he needs to learn to appreciate the people he has working for him. Because one day with the knowledge they have they will be able to get a job where someone appreciates them.

Placed an online order before I could finish checking out they reduced the quantity in my cart from…read moretwo items to one, finished placing the order they took the money out of my bank account I drove all the way to the store for them to tell me they couldn't find the item, I said okay then order it and I can pick it up sometime soon they refused and we're acting shady the entire time, I'm relatively certain that the store manager who was telling the employee helping me to not even bother looking for the item I'm pretty sure that manager is the one that got the item when he saw how steeply it was marked down. Store was dirty, crowded, and unorganized.

Was camping at Legend Valley and the camper's battery died. Called AZ and Jason found the right…read moredeep-cycle battery and put it on a charge for me so when I picked it up, it was fully charged and ready to go. Thanks!

I hope you know what you need when you go in this store, because the people behind the counter, may…read moreneed here pulse checked. I would much rather drive to north Newark to O'Reilly auto parts than go into this worthless hole

Rival Motor Sports is Central Ohio's newest Authorized Can-Am Offroad Dealer for new Outlander and…read moreRenegade ATVs and Maverick and Commander UTVs. Rival Motor Sports has been your source for high quality used ATVs, dirt bikes, UTVs, motorcycles, mowers, cars or trucks as well as parts for all makes and models since 2006. We offer competitive financing through local banks for your used ATV, dirt bike, UTV, motorcycle, mower, car or truck purchase. Whether you need Honda, Yamaha, Kawasaki,Suzuki, Arctic Cat, Can-Am or Polaris, we can help you. Located just 2.5 miles south of I-70 on State Rt. 13 in Thornville, we are conveniently located less than 25 minutes from Columbus, Zanesville, or Lancaster and just 15 minutes from Heath/Newark. If you are in need of service or parts or would like to make an appointment to take a test drive, please contact us today by phone or email. We are an Authorized Dealer for Bobcat Commercial and Residential Mowing Equipment and Service. Check out our inventory and stop out to see our great financing options for commercial or residential purchases. Rival Motorsports is conveniently located near the areas of Newark, Heath, Thornville, Granville, and Zanesville.

Rival Motorsports lost the key to my quad and refuse to replace it. I drove the quad off my trailer…read moreand parked it where they ask me to. Later in the day I receive a call asking where the key is. I said I left it in the quad. Amazing enough, the key "disappeared" and apparently "I took it." They also said they are not responsible for anything that is at there shop if it is stolen. Look elsewhere for your ATV needs.

customer service is top notch, had trouble with getting warranty for a battery taken care of at…read moreHebron , took it to the Heath store and got the battery replaced in no time. Very helpful and professional service at Heath, avoid Hebron

Kind of a long story. Purchased a headlight bulb at the Newark store. A week later went to install…read moreand it was the wrong one. I live about 30 min away, but was going to be in Heath, so stopped to return at that store. I couldn't find the receipt, so that was the first issue. Let me be clear, the young lady helping me went out of her way to swap them out despite the fact that I didn't have a receipt and their stores apparently don't "talk" to each other. Second issue was I had no DL with me. It had not been given back to me when I had to present it at the shooting range a few days previous, and I didn't realize I hadn't gotten it back until I needed it. She got her manager to come help. That's where my issue started. I appreciate he helped me out and did the exchange despite the fact I had NOTHING I needed. I was appreciative when he informed me he was going against procedure and in the future I would need my DL for a return. I told him that like the majority of folks, I carry my DL with me at all times, and explained why I didn't have it. In my mind, at that point the transaction should have been concluded and we all move on. But he starts it up again about having my DL. I said I've already explained to you why I didn't have it. Then he tells me not to get mad, and does his DL speech again. I said well actually I AM getting mad and started for the door. He said something about taking care of me, and I responded with yeah, after making sure you slapped my hand. My point is this. If you are really concerned with GREAT customer service, then explain your policy, and either help or don't help. Simple as that. But if you decide to help, then do it with courtesy, and don't presume to continue to lecture your customer, THEN tell them not to get mad. Bottom line the only reason I was there in the first place was due to one of their employees selling me the incorrect bulb. Again, the young lady who first waited on me was really nice and helpful, and I have no issue with her.

I just had line-x put in my truck bed today at Line-X of Newark. I really can't say how satisfied I…read moream with the whole process. Great guys to deal with. Take pride in their work. Very experienced. The finished product was awesome and I couldn't be happier. Don't be afraid to drop off your truck with these guys, you'll love the finished product. Line-X is a quality product but, its really nice to deal with good quality people too.

Great selection, friendly staff. We found a cart we had to have. The sales manager went above and…read morebeyond. They even delivered it the next day for free!

A big thank you to Ken Reed and his team. He had my golf cart picked up and serviced and then…read moredropped off. It runs better now then it ever has. Thanks also for installing a light bar on it for me. You guys are awesome. Thanks again.... Jeff Cavendish