I'll first say we ended up not purchasing a car from Flow Honda of Burlington but the sales…read moreconsultant that we dealt with Erick Grailer was the best sales consultant or car salesman whatever you want to call it that I have ever dealt with in my life. He explained the vehicle to us and showed us all the bells and whistles that come with a new vehicle as most sales people will. But the difference in Erick was even after we let him know that we were not going to buy the vehicle from Flow Honda but from another local dealer, a very similar vehicle but a Toyota. He called us and talked to us and told us that he understood and that if anything fell through with our purchase at the other dealer the offer at Flow Honda was good for a month. I know you are thinking well a lot of them do that but Erick was not just about the vehicle he cared about us and my wife and I really appreciated his concern for us. So if you ever need a vehicle and are thinking about a Honda or a good used vehicle I would recommend Erick Grailer and Flow Honda of Burlington!! Erick is the best sales consultant I've ever dealt with by far!! Thank you Erick!! Sincerely Mike & Connie Fearnow

I had as great experience buying a Honda CR-V Trailsport hybrid from this dealership. Jodie was a…read moregreat saleswoman and was very knowledgeable. She was able to show and help me navigate a lot of the features of this car. No high pressure sales...just respectful and informative. If I bought cars often I would go back to her...but it will be a while.

We had a flat driving to Greensboro at about 5pm on Friday. Discount tire said they would look at…read moreit if we could arrive at the store before closing at 6pm. AAA came quickly, changed the tire and was able to make it. Discount Tire was able to access and fix the tire for free. Truly excellent service for an out of towner.

I have a pretty unique vehicle. Which i love. Like a lot. I take great care of my car so taking it…read moreto places to have maintenance done that I cant tale care of myself is always nerve wracking. I talked to them prior to my appointment i stressed the importance of being gentle with my car when changing the tires especially on the rims. While the staff were polite, and the appointment was super fast, they definitely dinged up my rims a little. It wasnt enough for me to make a big fuss but I am definitely not happy. As I said I take great pride in my car. I have put so much work, love, and money into it and to have it treated without the care and detail that I would is disheartening. I dont know for sure if I would give them return service after this.

Seems crazy to do a review for an auto parts store, but then I thought, why not?…read moreI was at the dealership for an oil change recently and they mentioned my battery was very low. Ok. But no, second opinion time because well...let's just say I have trust issues where car dealerships are concerned. Off I go to my trusty Auto one because they've always taken good care of me. Honestly I wasn't sure if my current battery was still under warranty so it was worth checking that first. The nice guy at auto zone checked and my battery was out of warranty so he tested it, replaced it, and I was on my way in record time. These guys know what they are doing and in spite of being short staffed that day he did not rush me and was super friendly to deal with. They will remain my go-to!

Just a shout-out to the folks at AutoZone, at 2709 N. Main St., High Point, NC. We are on…read moreextremely tight budget right now, and then the battery in my 2014 Chevy Sonic died. AAA came out and got it started, and after making some phone calls, my wife found the battery we could afford. We headed for the Auto Zone, and a very nice, pleasant young man (an Air Force veteran) came out in the bitter cold, and quickly installed that battery for us. My wife had had a previous experience with them when I was in the hospital about 12 years ago, and remembered having such a positive experience, she took them some homemade brownies. And apparently, so we could (barely) afford the battery, they had come up with a number of discounts for us. When we need auto parts services from now on, we'll go visit the nice, professional people at that AutoZone. I suggest you should too!

I went with my teenager daughter to this location at 8:30 pm. She had already been to a couple…read moreother places to get a headlight with various outcomes. When she took the bulb to the cash register, Christopher asked if she wanted him to check to make sure the bulb was the correct one. Long story, but he ended up going outside and checking the bulb himself. He went WAY above and beyond what was required to ensure she had the right one. He even installed it for her and made sure it worked properly! All of this was 30 minutes before closing, but neither of the employees in the store at the time made us feel rushed or that we were a bother at all. We definitely recommend this store above all the other auto stores in this area!!!!

Came to this place based on our friends recommendation and one of them is a mechanic…read more First time we came here was for a Buyer Inspection, we were supposed to go to Jeep but they were full for the week and will cost about 4 times more so there was no question to use their service. We're happy with their service. A year and a half later, I needed to have something checked gave them a long list of things. My husband asked me to go there have it checked. Turns out most of the things in my list is fine. They gave me quotes, set expectations and all that. There were no upsell of some sorts. Pretty straightforward transaction actually, I just brought up everything I have questions about. Asked the price for the check up. Have them checked. Asked something I didn't know or understand. I brought my husband to check on everything right after. They were all spot on!!

First called to make an appointment. Arrived early, service…read morewriter did not have me down for any service. waited 1/2 a day for car to be check out. Made a second appointment to have vehicle service from earlier recommendations. Arrived early. Service writer once again did not schedule me. Long story short, the service was poor and over priced. In addition, they were not honest on the valet service. Never return. PS. Owner was very nice, but his front service people needs training.

I recently paid over $4000.00 for service on my work Van and felt that the price was a little high…read morebut trusted Thomas Tire (TT) employees and requested the service. My wife and me have paid several hundred dollars on service for several cars last year. Recently I took my car to TT and I received a call from Billy at TT and was told that May car needed to have the Master Cylinder replaced and the cost was $1000.00. That sound a bit high so I checked the price from several parts stores and the part was much less than $200.00. Several mechanics said that it should take an experience technician around 1 to 2 hours and I do understand that there will be cost for break fluids but $1000.00 for this repair? TT have lost me as a customer.

I had a full set of tires put on my vehicle at this location. The staff were very honest and quick…read moreto answer any questions I had throughout the entire process. They were transparent about pricing and made sure I was aware of what all the charges were for. This was only my second time getting a full set of tires put on but they were much faster than the previous location I had used! I was in and out in a little over an hour which was amazing. Again, the staff were super kind and I definitely recommend this business to anyone looking for tire services!

I had a great experience despite having to spend money on tires-such a necessary but high expense…read more The process was very easy-I ordered the night before and got a preselected time slot. They called me first thing in the morning to confirm my appointment and they also let me know I could come in earlier. I opted for the earlier time slot and asked how much time it would take. They told me that I was the only car there. I pulled up in 15 minutes and was taken care of promptly. They offered me extras without pushy and suggested upgrades and provided reasons as to why it was necessary. I appreciated the concern, care, and efficiency of the staff.

Very professional employees here and always have a sense of urgency about them. I bring all my…read morevehicles here and they do honest work. They try to fit the needs of your issues in a great manner.