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    AutoZone

    4.8 (4 reviews)
    Open 7:30 am - 10:00 pm

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    Bob King Hyundai - Snacks and refrigerated bottled water

    Bob King Hyundai

    (71 reviews)

    Over the holidays my car decided to act up. The sales advisor was helpful and listened to my…read moredescription of what needed to be repaired. She arranged for an appt to drop off my car. The estimate came quickly based on the sensor data. The downside was the car needed parts that weren't in stock at the dealership. Since it was the holidays it took a week and a half to get me back on the road. My service advisor was very friendly and was able to answer my questions and stayed in touch through the repair process. While I waited for the last minute details and added car inspection for my tag renewal to the work order Sarah was quick to make it happen. In the meantime I had their coffee, bottled water and snacks which is free. Finally they threw in a free car wash. Everyone I came in contact with at this dealership is friendly and helpful. I trust them with my car and have never needed to go elsewhere. They offer free pickup and drop off as well. Very pleased as I drove off w my freshly washed car and its new paddle shifter, water pump and brakes. If the bill is costly as it is sometimes they offer Sunbit to help you with their payment plan just ask.

    This story is going to sound like a complete fabrication but I assure you it 100% true…read more I purchased a 2025 Certified Hyundai Tucson hybrid AWD 2 months ago in March.The first time I needed to use the air conditioner in said vehicle I found that the air conditioning didn't work. I took the Vehicle to Bob King's Hyundai service department for repair. While waiting for the vehicle repairs this 1st day my wife and I looked at the inventory of cars at Bob King's Kia ( sister dealership owned by Bob King Hyundai). We Purchased her a Certified 7000 mile Hyundai Kona this same day. ON THE DRIVE HOME THE 7000 mile Hyundai Kona started making a very loud noise that required it be taken back to Bob King Kia the very next day for repairs. They kept my Hyundai Tucson 2 days and said it was low on refrigerant = 2 days for recharging the air conditioning system. I got the vehicle back and I had it 1 day and the air conditioning system no longer would work again. I took it back to Bob King Hyundai a day later. After an additional 2 days I received a phone call from Bob Kings Hyundai service dept saying that the air conditioning compressor needed replacing and I would have to wait for shipment of parts for repairs to be made.I then asked about a loaner vehicle that I was promised but never received. A few more days go by with NO contact from Bob King's service dept on the status of my vehicle so I called them. I was told the problem now is the expansion valve and repair would require that I wait on shipment of parts again. Again I waited for Bob King Auto to complete repairs. A total of 8 days go by with no contact from Bob King Auto unless I called them first leaving request for return status replies. On the 8th day I received a Bluelink chime on my phone app. saying that my car was being driven. I assumed that it was being tested driven after repairs. Several hours go by with no phone call from Bob King's Service department so I look online @ Bob King's Hyundai website to view the status report on the repairs to my Hyundai Tucson. It is now 1740 (5:40) in the afternoon. The service dept closes at 1800 (6:00 pm). I call Bob King's Hyundai service dept and ask for the Service manager. I arrange for pickup of my Hyundai Tucson after hrs. I drive it home and guess what the air conditioning system still DOES NOT WORK. A total of 2 separate warranty repairs and 11 days without a vehicle ( I never received the promised loaner vehicle).I call Bob King's Service department and ask for the service manager (who gave me his business card yesterday with the statement " if you need anything call me directly" ) I am told he would have to call me back. Surprise...Surprise ....,I got NO return call again from Bob King's Autogroup. At this point I would have to say that Bob King's Auto has been the WORST buying experience I have participated in and could NOT recommend them to anyone for any future Automotive needs.

    AutoZone - autopartssupplies - Updated June 2026

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