We drove from Raleigh to purchase a specific vehicle that Parkway had. Our salesman was Luis…read moreTejada. Luis was very knowledgeable about the Ford products and was one of the most professional and humble salesman that we've ever worked with. He went above and beyond to provide excellent service. We highly recommend him if you're in the market for a new car and don't want a high pressure salesman. He wants you to be in the car that is best for you and will help you find it. Thank you Luis, Parkway is lucky to have you on the team. The sales manager worked a fair deal for us and the business manager got us in and out quickly. very happy with this purchase.

They are the BEST!!! I work in Winston and live 45 minutes…read moreaway. After getting off work on a Friday afternoon it was raining heavy and my tire pressure light came on and the pressure was 25 lbs! It was 5:15 p.m. and I pulled in to Parkway Ford Service. Patrick greeted me and I told him the problem. He was kind, friendly and smiling (even at the late hour). He asked Jeffrey to look at it and they found a bolt in and immediately plugged it (while I was in the car). In under 10 minutes I was on my way home and they didn't charge me a penny. I was completely surprised by their kindness, honesty and friendliness. They are all angels and have restored my faith. Thank you Guys and enjoy the brownies! And the tire is still holding pressure!!

People that work at this place are just super helpful and they wanna answer any questions they can…read moreand are just super great. I have been to this location for batteries super helpful. I've been to this location for brakes super helpful. I've been to this location for struts, they didn't have the strut, they reached out to one of their other locations, found who had the part, we paid for it, and just simply went and picked it up from the other location. I mean, that's Customer Service.

Helped me find the right windshield wipers for my RAM and they installed free. Quick, efficient and…read morefriendly service. This is a brand new store at Parkway, well stocked and neat and clean.

Excellent advice and professionalism. Saved me money & Quickly helped me install my wipers at no…read morecharge.

I bought a few parts from this store the other day because they had the part I needed in stock and…read moremy regular store did not. I ended up having an issue with one part and had to return it. The return process was simple and quick. Troy helped me out and was as kind as could be, and I appreciate that. This has been my experience in the past at this store, and its a pleasure to give them a good review.

The team at Leonard's were professional, efficient and personable. The 2 inch hitch was put in…read moreplace within 40 minutes and paperwork processed within 5 minutes including a personal inspection with the team. This is an awesome business and team!

Ordered cross bars and a roof rack for my truck. The parts didn't come in when they estimated…read more Dropped the truck off for first appointment. I get a call a few hours later and they tell me one bar didn't come in. No big deal. Drop the truck off the following week and get another phone call that the hardware for the roof rack wasn't in the box. They installed the cross bars improperly, didn't lock the end caps and also scratched the paint off my door jams. There were scratches on the cross bars as well. Carson denied anything was wrong and basically said this whole project was doomed from the beginning. Poor customer service on top off a bad installation team. I want my money back but am hesitant to have them do anything thinking that they may scratch my truck even worse uninstalling stuff.

Can't say enough good things. Front desk guy Scott found the part I thought I needed, helped me…read moreinstall it, realized it was the wrong part, then found the part I actually needed, refunded/exchanged the old for the new part, then helped me install it--all with a welcoming and cheery attitude, not at all condescending or annoyed or inconvenienced. Fantastic. Will maybe come back here forever.

These guys are a joke! Ordered 11 parts and 2 of the parts won't be in until March 11th and they…read morewon't ship my other parts, split the order or cancel the order. The customer service "Manager" was a complete B! To top it off all 11 parts i would save less than $75. NOT WORTH IT JUST BUY FROM BMW!!

Total ripoff: they refuse a refund on a technicality, a missing plastic bag packaging.read more

Walked into the store, which appears to be well-stocked and tidy, and was immediately greeted by…read moreDarrin. I asked if he would check my car battery, which he did and pronounced it not good. He quickly replaced it for me and I was on my way. Easy peasy!

From the owner: Carquest Auto Parts at 1210 Link Road in Winston-Salem is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Winston-Salem, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Over the holidays my car decided to act up. The sales advisor was helpful and listened to my…read moredescription of what needed to be repaired. She arranged for an appt to drop off my car. The estimate came quickly based on the sensor data. The downside was the car needed parts that weren't in stock at the dealership. Since it was the holidays it took a week and a half to get me back on the road. My service advisor was very friendly and was able to answer my questions and stayed in touch through the repair process. While I waited for the last minute details and added car inspection for my tag renewal to the work order Sarah was quick to make it happen. In the meantime I had their coffee, bottled water and snacks which is free. Finally they threw in a free car wash. Everyone I came in contact with at this dealership is friendly and helpful. I trust them with my car and have never needed to go elsewhere. They offer free pickup and drop off as well. Very pleased as I drove off w my freshly washed car and its new paddle shifter, water pump and brakes. If the bill is costly as it is sometimes they offer Sunbit to help you with their payment plan just ask.

This story is going to sound like a complete fabrication but I assure you it 100% true…read more I purchased a 2025 Certified Hyundai Tucson hybrid AWD 2 months ago in March.The first time I needed to use the air conditioner in said vehicle I found that the air conditioning didn't work. I took the Vehicle to Bob King's Hyundai service department for repair. While waiting for the vehicle repairs this 1st day my wife and I looked at the inventory of cars at Bob King's Kia ( sister dealership owned by Bob King Hyundai). We Purchased her a Certified 7000 mile Hyundai Kona this same day. ON THE DRIVE HOME THE 7000 mile Hyundai Kona started making a very loud noise that required it be taken back to Bob King Kia the very next day for repairs. They kept my Hyundai Tucson 2 days and said it was low on refrigerant = 2 days for recharging the air conditioning system. I got the vehicle back and I had it 1 day and the air conditioning system no longer would work again. I took it back to Bob King Hyundai a day later. After an additional 2 days I received a phone call from Bob Kings Hyundai service dept saying that the air conditioning compressor needed replacing and I would have to wait for shipment of parts for repairs to be made.I then asked about a loaner vehicle that I was promised but never received. A few more days go by with NO contact from Bob King's service dept on the status of my vehicle so I called them. I was told the problem now is the expansion valve and repair would require that I wait on shipment of parts again. Again I waited for Bob King Auto to complete repairs. A total of 8 days go by with no contact from Bob King Auto unless I called them first leaving request for return status replies. On the 8th day I received a Bluelink chime on my phone app. saying that my car was being driven. I assumed that it was being tested driven after repairs. Several hours go by with no phone call from Bob King's Service department so I look online @ Bob King's Hyundai website to view the status report on the repairs to my Hyundai Tucson. It is now 1740 (5:40) in the afternoon. The service dept closes at 1800 (6:00 pm). I call Bob King's Hyundai service dept and ask for the Service manager. I arrange for pickup of my Hyundai Tucson after hrs. I drive it home and guess what the air conditioning system still DOES NOT WORK. A total of 2 separate warranty repairs and 11 days without a vehicle ( I never received the promised loaner vehicle).I call Bob King's Service department and ask for the service manager (who gave me his business card yesterday with the statement " if you need anything call me directly" ) I am told he would have to call me back. Surprise...Surprise ....,I got NO return call again from Bob King's Autogroup. At this point I would have to say that Bob King's Auto has been the WORST buying experience I have participated in and could NOT recommend them to anyone for any future Automotive needs.

Even though it's not as nice as the newer stores, the staff seems to be more knowledgeable and…read morefriendlier. I've never had an issue getting a part or having the right color of paint (ask for Jared, he's the best).

Adequate gets the job done by providing items. Appears not all that busy 5:15pm on a Tuesday. Had…read moreto do AI research in the store to make sure I got the correct item. Was going to purchase a product that sounded good but wasn't going to perform well or long. So kind of educated then ounter person. Granted it is probably not a high selling product. Shopping center something from decades past. Looks little worn but again functional. Plenty of easy parking and shaded to at this time, immediately in front of store. Near a high traffic intersection so must be convenient for many.. i came here as it was close to FORSYTH MOWER WORKS where I got all the other parts I need to attempt getting my mower running for the season.