Walmart Auto Care Centers

(5 reviews)

Stopped in for some windshield wiper blades. The manager is the one who came up to help me. (Adam,…read moreI believe) He checked for the blades I needed and the inventory in the system didn't match what they had in store, leaving me with just one of the two I needed. Adam apologized and gave me a higher rated blade for the same price which I really appreciated. He offered to put them on and carried on friendly conversation as he did. (He didn't seem annoyed as some auto parts employees are when they do things for you) The only feedback as far as improvement would be to not lay the purchased items on the vehicles. I am very cautious with my car and that made me nervous. But he was excellent and would recommend others go to this location.

O'Reilly staff have helped me with so many after hours crises. Tonight, it was Jimmy who so kindly…read morecame out to help me with a frozen passenger window. He was friendly and knowledgeable and quickly had me on my way. Many thanks!

AutoZone Auto Parts

1.0

if AutoZone in Thomasville, North Carolina sells you a $300 battery two days later it goes bad…read more They do not want to replace it.

i am highly disappointed with this store. i ordered two side mirrors for my car on saturday 3/23/19…read moreto be delivered tuesday 3/26/19. i told them everything that they needed to order this 2013 nissan altima coupe 2.5s no blinker, no heated just basic. tuesday comes and they don't even have 1 of the mirrors and the other is completely wrong! they said they would fix it and order the right ones - told the same exact info and said they would be here thursday 3/28/19. thursday comes and only 1 arrived! now its friday 3/29/19 and the other one came but guess what!!! they are both wrong! they are for a four door nissan! i am a single mom and i have been out of my car all week because of this and having to spend money on uber to take my kid to school and get to work!! i am not satisfied at all with this store and will never come back here! i have contacted corporate as well.

Carolina Detail Supply

(3 reviews)

Amazing experience…read more They have everything you need. Very helpful staff! She helped me find everything I needed, answered every question I had. Will definitely stop by again in the future.

Great selection of products, easy to order online with BNPL (Buy Now Pay Later) options, amazing…read morecustomer service - Austin specifically fulfilled an order for me (@Thomasville) location that I needed ASAP - same day, under an hour. Flexible on returns, both locations have such helpful staff, and great deals on products! There is no negative feedback, just wish they had a larger selection of products (ex: TRC Towels ). Wished CARPRO products were restocked but highly recommend shopping locally to support both of of these businesses. Thanks CDS!

Advance Auto Parts

3.0

I have been in this location many times. Most of my visits are to pick up UPS deliveries as this is…read moremy local access spot. I haven't had much experience with ordering or buying parts here, but the experiences I've had here have been good. Most of the employees I've met have been pleasant and helpful. One young man named Tyler is especially pleasant. He gladly helps me and really tries to find what I'm looking for and even remembers my name. Maybe that's because I come in too often or maybe it's because he cares about his job and has great people skills. Either way, I appreciate his demeanor and effort.

Refused to allow a return from the previous day with a receipt on a battery. We specifically asked…read morewhen we purchased it if it did not work so we returned it and were told we could

Firestone Complete Auto Care

3.0

We are so thankful for the service and great care we were given. Dakota is the Service Manager and…read moreMia was the mechanic who performed the service for my niece, a local school teacher. At first it appeared we needed a new $880 starter based on the computer readout. Well this is where they kicked it over the top with service and honesty: Mia cleaned the connections and tightened. Started right up!!! $880 became $20. This type of human touch is rare. Thank you. My niece has an honest shop to deal with in Thomasville. Thank you Dakota and Mia! Merry Christmas.

These fucking ass clowns let's start with Jeremy who I called I spoke with before I even came in…read morefor a serpentine belt replacement quoted me $195, even if he didn't include tax on that should have been under $210. I ended having to spend $227, and serpentine belt should be a an hour job, got there at 11 had to wait they took my car back and took them 2 hours to come to me with another quote trying to upsell me on sparkplugs which I just changed and a check engine light they could solve the last time I brought it in. Authorized the belt replacement was told it would be 15 minutes to get the belt and 30 minutes to install. Over an hour later Jeremy comes back and they got the wrong damn belt and have to wait for the right belt. Another hour finally my car is done get over charged compared to the quote drive my car home park it and don't touch it again until I have to go to work last night where I realize they didn't put a single fucking clip back in to hold up my fender. Call and speak to spencer who tells me they would charge me another $20 to fix that and they don't have my clips/there weren't any when I brought it in. Fuck this place go to mavis, go to quality tires, or go to West main anywhere but here!

Advance Auto Parts

1.0

I was at the Advance Auto Parts (store number 4131) located on 2911 South Main Street, High Point,…read moreNC 27263. Their phone number is 336.431.1867. I asked them for the replacement on the brake rotor Benoix (item number 19670023), that I bought with 1 year replacement stated on the receipt. Matt, the store manager gave me an unreasonable excuse for not replacing my brake rotor. I did bring the brake rotor by itself to the shop for him to look at; as we agreed on the first trip that I was there. But he had left for the day when I came back on the second trip. This time, I met Jack, who provided no customer service at all. It was very unpleasant to deal with Jack. ====================================== This is from Better Business Bureaus site http://greensboro.bbb.org/WWWRoot/Report.aspx?site=54&bbb=0503&firm=33002804 ====================================== Name: Advance Auto Parts Phone: (336) 431-1867 Address: 2911 S. Main St. High Point, NC 27263 Principal: Matt Customer Contact: Matt File Open Date: May 2006 TOB Classification: Auto Parts/Supplies BBB Accreditation: This organization is not a BBB Accredited business. The BBB has requested basic information from this company. The BBB has not received a response. Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business. Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition: unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the BBB due to an unanswered complaint. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The BBB processed a total of 1 complaint about this company in the last 36 months, our standard reporting period. Of the total of 1 complaint closed in 36 months, 0 were closed in the last year. Guarantee or Warranty Issues BBB Definition: Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties. No Response BBB Definition: No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Wright's Transmission Service

4.0

I have done business with Wright's on two different occasions. They do good work and stand behind…read moreit if there is an issue. They are honest and sincerely care about their reputation.

From the owner: Professional and trustworthy transmission services, we specialize in Honda transmissions, but all…read moremakes and models are welcome. We offer 24x7 phone support, towing service, dropbox, and the best customer service in the Triad.

Quality Tire & Automotive

2.9

(16 reviews)

Worst customer service in my whole life! Had four new tires put on still had a shake took it back…read morelady was rude and insulin! They rebalance the tires and said I had bent Wheels I bought new Wheels to get back still with the shake and they said that they didn't notice it had a bent wheel wheels plural when they put the new tires on was so nervous I dropped my key taking it off of the Ring the rude lady said I threw keys they still didn't fix it and the last thing she said as I left was don't come back if that's not sorry service I have never seen sorry service!!

New Wheel, NEW tire purchased from the business, and damaged done while mounting via poor equipment…read morewith proper plastic protection to avoid scratching wheels. Quality is only in the name not the actual work.

Strickland Brothers 10 Minute Oil Change

3.4

(8 reviews)

I had my oil changed in my car today and me being blind in my right eye I'm always worried about…read morenot picking up on what my car needs. But Johnny the manager was very informative to me excellent employee excellent. Very professional so was Adam the worker you've got some great guys there now I noticed in the past that you had younger people there like in their teens or twenties and they just work very professional but now I think you have got an excellent employees at that location. Speaking that I am 68 years old they went out of their way to make me feel comfortable. I used to date the owner Donnie and he would be so glad he lives at Myrtle Beach now he'll be so glad to know that his company is his legacy is being taken care of and that people can go there and their needs are taken care of with their car. I would highly recommend these employees to get a raise they work hard people were lined out the door and they handled the pressure excellent they made every client coming in very comfortable. So they are a great asset to your company.

I recently brought my vehicle in for a routine oil change and inspection around 3 PM. At the time…read moreof service, my vehicle had no warning lights or known issues. Approximately two and a half hours later, my check engine light came on. I returned to the shop the same day, and they scanned the code, which came back as P0430 (catalyst system efficiency below threshold). What is concerning is not just the timing, but the response I received. I was told it was "just a coincidence," and no further effort was made to inspect the vehicle. Given that this issue appeared immediately after service, I expected at minimum a basic check of components that may have been accessed or affected during the inspection, such as oxygen sensor connections or anything near the exhaust system. Instead, the concern was dismissed without any attempt to rule out whether something may have been inadvertently disturbed during service. As a customer, that lack of follow-through is frustrating and does not reflect thorough or responsible service. Additionally, my overall experience raised concerns about professionalism and honesty. During check-in, I was told that I would need new wiper blades in order for my vehicle to pass inspection. I was initially quoted $14.99 for the blades, but then the associate realized the correct length I needed was actually priced at $20. I was told he would still honor the $14.99 price, but that the receipt would show the 24-inch blades at the higher price. Being told one thing while knowingly documenting something different is concerning. Given that this kind of falsehood occurred, it raises questions about what else may not have been handled correctly during my service, including whether the correct oil was used or if something else may have been impacted. During check-in, I was also encouraged to leave a five-star review due to the number of one-star reviews the business has received. A specific complaint was even mentioned about the business not having a working phone. However, a phone number is printed on receipts, which would reasonably lead customers to believe they can contact the business by phone. That disconnect is misleading. While waiting for my vehicle, I observed staff engaging in unprofessional behavior, including using profanity and focusing more on social interactions than customer service. After paying $163, even with a $25 off coupon, I am now in a position where I still have to consult with a reputable mechanic to resolve an issue that was not present when I brought my vehicle in, and clearly was not present when the business passed the vehicle for a state inspection. I understand that the mechanical issue may ultimately be unrelated. However, the timing alone warranted a closer look, and I should not have had to push for that level of care. Combined with the lack of professionalism and questionable business practices, this experience has left me needing to seek a second opinion elsewhere, something that could have been avoided with more thorough service and accountability.

Conrad Tire & Automotive Service

3.4

(16 reviews)

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

Gearheads Garage

Great service and very reasonable prices. Justin is very professional and knowledgeable. I won't…read morego anywhere else for my auto repairs.

Came out when he said he would, found the problem & fixed it at a very reasonable price. Very nice…read moreguy that I will definitely call on again. Saved me a tow bill.

Lambert Automotive

Joe has been my mechanic for a few years after several separate people recommended him. He used to…read morebe in a building on Main Street but is now working out of his shop behind his home. The address is 1001 W Holly Hill Rd. in Thomasville. He's a family man and a Christian. His lovely wife Ashley is so sweet. They are a great team and even homeschool their children while maintaining this business. He is a one man show so the only thing I would say to keep in mind is that while he does all he can to get people in quick, there's only so much one person can do. So be mindful of that. Joe is super fair and won't gouge you like a lot of the bigger places will. I'm really grateful for the Lambert Automotive family!

Rays Towing

We had Blake tow our tahoe when it broke down in the drive thru line. He was quick to get there and…read morewas very professional.

From the owner: At Ray's Towing, we understand how stressful it can be when you're stuck on the road, and we're…read morehere to make your experience as smooth as possible. With our quick response times and professional team, you can count on us to handle any towing or roadside assistance needs with care and efficiency. we offer reliable, affordable services around the clock. Our friendly, experienced drivers ensure your vehicle is treated with the utmost respect, and we pride ourselves on getting you back on your way as fast as possible. Choose Ray's Towing for dependable service that you can trust every time.

JC Auto Detail & Hand Car Wash

4.6

(9 reviews)

Awesome service! I've been twice this summer to get both of our cars deep cleaned and I don't think…read moreI would trust anyone else with that job. Both cars came out looking fresh off the lot.

Once again we paid a visit to JC Auto Detail and Hand Care. Always greeted warmly. The detail and…read morequality of their work is appreciated. Cash only which keeps the prices reasonable. My wife's comments: Better than showroom.

Revline wraps&customs

0 reviews

From the owner: At Revline Wraps & Customs, we do more than customize vehicles — we build machines that stand out…read moreand perform. From high-quality vinyl wraps and custom aesthetics to professional mechanic work and performance upgrades, we bring style and reliability together under one roof. Whether you need engine work, suspension upgrades, maintenance, diagnostics, or a full custom transformation, every job is handled with precision, attention to detail, and real passion for the automotive scene. From daily drivers to show builds and business fleets, Revline turns ideas into rides that look better, run stronger, and leave a lasting impression.

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