My experience with Gary's Tire & Automotive was one of the most unexpectedly positive and genuinely…read morehuman moments I've had with any automotive business. What happened that day wasn't just simple customer service--it was a rare act of kindness and understanding from a business owner who clearly cares about people, not just profits. When my tire blew out, my car ended up stranded on the side of the road. With no easy transportation and no one available to help me, I ended up walking nearly 2.5 hours just to get things done for my vehicle. It was stressful, exhausting, and discouraging. By the time I connected with Gary, I was drained and frustrated. I expected the usual kind of attitude many businesses give when someone shows up with problems--short answers, impatience, or some form of "go figure it out yourself." But Gary was completely different. From the moment we spoke, he showed empathy, patience, and a genuine willingness to understand what I was going through. Instead of brushing off my situation or giving me the standard "we don't do that" response, he listened. He didn't judge the fact that I had walked so far, didn't make me feel like an inconvenience, and didn't treat me like I was asking for too much. He simply understood that I needed help, and he stepped in without hesitation. Not only did Gary agree to assist me--he went above and beyond in a way I never expected. He personally drove me from my house to the shop, then from the shop to my vehicle on the roadside so I could get the tire changed and everything handled properly. He used his own vehicle, his own time, and treated me with respect throughout the entire process. This wasn't a quick ride or a small gesture. It was a genuine act of kindness from a business owner who didn't have to do any of it. When we arrived at my car, Gary didn't just stand back or rush through the job. He helped ensure everything was done safely, correctly, and efficiently. His attitude was calm, understanding, and reassuring. There was no pressure, no upselling, no attempt to inflate prices. He did the work honestly, explained things clearly, and made me feel like my situation mattered. I also want to mention Tony, someone who may come off a bit rough at first glance but truly means well and is simply focused on doing his job. Not everyone has a soft customer service tone, but behind his straightforward attitude, Tony is solid, hardworking, and respectful. Some people judge personality before performance, but Tony gets the job done right, and that's what matters in a shop like this. The way Gary runs his business shows something rare: integrity. He treats customers like real people, not transactions. There are many mechanics out there who will take advantage of someone vulnerable, especially if they sense stress or desperation. Gary is the complete opposite. His honesty and compassion turned a horrible day into a moment where I felt supported rather than taken advantage of. In a world where customer service often feels rushed, cold, or transactional, Gary stands out. He reminded me that there are still people who care, who take pride in their work, and who are willing to help someone in need simply because it's the right thing to do. He didn't help me because he had to--he helped me because he wanted to make sure I was okay. I will always remember how he stepped up that day. The way he treated me--with respect, kindness, and dignity--is something you can't put a price on. It's something most businesses don't offer anymore, and it's the reason why I'll recommend Gary's Tire & Automotive to anyone who needs honest, reliable, caring service. If you're looking for a shop that truly puts people first, this is the one. Gary didn't just fix a tire--he restored my faith in good people. I'm extremely grateful for everything he did and proud to give this business the highest recommendation possible.

Service poor. Useless guarantee. Don't go there. Had…read moreslow leak. Didn't realize it for days. They said it was only guaranteed for a couple days. Also the worker was very rude. Do yourself a favor and avoid them

These guys are the experts. Anything you screw up they can fix. Trust them!…read more I took my Tastykake trucks there. Then I took 4 FedEx Home Delivery trucks there. So satisfied and trusting, I used them for a prepurchase review of a $50,000 truck. Nuff said.

I ordered cab mounts for my volvo truck both a left and a right, they sent me two left side mounts…read more I called them to get the problem taken care of and got the run around they stated they need to contact there supplier and they would get back to me. haven't heard nothing from them. had to go get the right parts at the dealership.

The service The people…read more The honesty & the attention to detail ! I will definitely return to Avenue Motors for future work and highly recommend to anyone looking for car repair services. Thank you Avenue Motors & Of course thank you Kevin!

I went for my appointment after calling and specifically asked them if they did out of state…read moreemissions and inspections, and they said yes. When I arrived, they were confused about how to do an inspection/emissions test and after 1 1/2 hours they only did the inspection. I ended up having to go to Pep Boys to get the emissions done. My state provides a list of out of state emissions/inspections providers and told them to remove these guys from the list to prevent any other people in the future from wasting their time. I don't recommend them and won't be using any of their auto services in the future.

I went there on January 4 2019, to ask about getting my transmission checked. The man at the desk…read moresaid they do not fix transmissions. So why does the site say "transmission repair." Big waste of time for me to drive there.

I want to take a moment to recognize Number One Service Center in Allentown. Sal and his top notch…read morestaff provide honest , prompt , professional service in the Lehigh valley. I highly recommend this automotive center for all your repair , towing , and fuel needs. To be specific, I was quoted 2 different prices by nationwide chains located in my area , but neither could provide the needed tow service and one couldn't even do the work for another day or two. AAA dispatched Number One , and there truck arrived within minutes and the driver called in the replacement alternator. Upon arrival at the shop , the staff immediately began working on my suv and had me ready to go in a flash. They beat the one chain store in price by $300 , and another by $60 ( but that one I would've had to buy the part at one location and bring it to their repair shop). I felt completely comfortable and confident throughout the process that my car was being worked on by competent mechanics doing quality work at a competitive price. This outfit has earned a 5 star rating and my long term business. I will not hesitate to refer all my associates to them.

Highly recommended for installation of a dash cam. Process was easy from start to finish. Good…read moreprices. Good communication.

Great service and very informative and friendly staff!!! I had a car starter installed about 15…read moreyears ago and it's still working perfectly! Then about 6 years ago they installed a back-up camera. I highly recommend A&S auto. They do great work without bleeding you dry!!

The ABSOLUTE WORST!!! They've had my car since October it's end of June!! Still haven't touched…read moreit!! Evertiime I call "we'll call you tomorrow", yet not ONE PHONE CALL!!! Do not use them. They are the absolute WORST!!

Great service. Great staff, affordable prices. They are our new go to place. Best in the arearead more

They're always friendly and work efficiently. Their work is always great. I go there when I need…read morenew tires or anything related to them.

I will never ever buy anything from Joe's again. They sold me four tires and when I got home I…read morenoticed a big bubble on the side wall of one of the tires. I immediately went back to have it replaced. They would not replace it told me, "That's nothing. You see that on tires all the time." I took it to Jack Williams who said it is dangerous and should have been replaced. I find Joe's dishonest or at best incompetent..

I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

Jesus came and picked me up with my car that died. He was professional and fast and I immediately…read morefelt safer. I highly recommend this service- ask for Jesus!