​ I had posted a review on this company a while ago and let's just say the conversation I had with…read morethe gentleman I spoke to on the phone had a fair amount to be desired in terms of manners and competency. I thought I would give them another chance, as maybe I just got the wrong guy on the wrong day . I called and after a brief interlude a voice asked me to hold, and 15 minutes later , they still haven't picked up the phone. I had a similar situation occur the first time I tried to reach them months ago. ​ I can't speak to their professionalism when it comes to actually installing or fixing things on vehicles, but if my phone experiences are any indication, this is not a company I would recommend. I don't plan on calling back.

Amazing service! Took my truck to get a trailer break box installed. It was done quickly and all of…read moremy questions answered. Great team of guys getting it done! Thank you!

Honestly I can't recommend them enough. My family has bought 4 vehicles from them at this point,…read moreall under or around 60k miles. His prices can't be beat and neither can his warranty. Three of the cars that my family has got from here were/are mine (I am an accident magnet but haven't caused them) and I did look at other dealerships, but I always ended up coming back here. It is family run and they are all some of the kindest people I've ever worked with, and are extremely trustworthy. Paying in full can be done in minutes and paying over time can be done essentially on your own terms (they will allow you to put more towards it than just the agreed on monthly payment)

Stopped by to inquire about repairing an older GM truck. The guy behind the desk instantly became…read moreangry, agitated and used a disrespectful tone. Be careful with the guy at the first desk. He is quite volatile and has serious anger issues, definitely one of the most despicable individuals I have ever encountered.

This store isn't new or displayed like some other parts store. It shouldn't it's a Auto parts…read morestore. I purchase all my parts here.... You will not find another parts store in Columbia or surrounding areas that have employees with this much knowledge of automotive parts. You should go to this store by all means.... They take care of there customers!

Do not, I repeat DO NOT patronize this store. If you have to return something, you'll be sorry you…read moredid. I purchased a car starter from this store on Friday, June 15th. I called in advance, they pulled the part and it was waiting for me when I got there. First off the store was HOT and the so-called 'customer service' SLOW. Also, their card machine wasn't working - so more waiting around just to purchase the item. I never checked the box since I'm not a mechanic...I just paid and finally left. However, the part didn't fit my vehicle when the mechanic tried to install it the next day. My mechanic lives way on the other side of town - and instead of driving way back over to the Farrow store, we I bought another part from the Two Notch store. When I tried to return the part at the Farrow store (I'd left my receipt home otherwise, I would have returned the part at the Two Notch store), they refused saying it was an OLD part - and my 'story' sounded 'funny'. Bare in mind, I had the store on Two Notch and my mechanic call the Farrow store to verify I had purchased a new part and the returned 'core' was old and had been taken out of my car. But by then the Farrow store employees were beyond convinced that wasn't the part they sold me and that I was trying to pull something! I even called their corporate number and corporate called the Farrow store, too...to no avail. They absolutely refuse to refund my money for the part. I've never used this auto parts store before...I always used O'Reilly. I don't know what demon possessed me to try that store because now I am out 141.00 with a part they SOLD me and refuse to take back. Well fool me once...they won't have to worry about me EVER purchasing anything from them ever, ever, ever again. Terrible, horrible store with poor customer service...my story is FUNNY...their parts are funny. What do they THINK I did with the other part? And, I'm just riding around from store to store for my health? They set me up good...don't go there. Danger!!!!

I can't give Discount Tire Pros of West Columbia zero stars, so I'll settle for one star for…read moreanswering the phone. That's how much effort they put in. Fortunately for them, I'm an editor who ironically reviews businesses, but not in SC. I was here for Thanksgiving break to visit family, who do not live in West Columbia or near it. I had a flat tire. A tow service couldn't get to me within 2-1/2 hours. I was stuck in an unfamiliar place, at night, alone. This business was my closest hope. I'm willing to mess up my rim in desperation to get them to fix or replace my tire. The lady at Discount Tire of West Columbia said, 'They're too busy,' and 'we can't help you.' I told her I can wait two or three hours; I'm desperate to fix my tire. I'm alone and I am scared. Same answer. I called Mavis Tires & Brakes in West Columbia, which is farther away than Discount Tire of West Columbia. I called them, and they said we have a lot of customers waiting, but we will work you in. "Nobody should be left stranded." Here is their phone number 803-451-8473. I was out of there in 45 minutes. They were so friendly, accommodating, and compassionate. They helped me. As for Discount Tire Pros West Columbia, the pen or word is very powerful. You're a disgrace.

Monday, I was in an emergency needing a tire repaired... so I could make it to an appointment…read more Customer service was top notch... they got right to me... pulled my vehicle back within 5 min they repaired it in less than 45 min. I was able to make my appointments and go about my day with no further issues. The quality of the repair and value for the cost was unmatched. i was treated like a valued customer and I am very appreciative of the service and customer care I received. I will return for any further tire concerns!

Fast, professional, and no upselling. In and out for an oil change quicker than expected. Staff was…read morefriendly and explained everything clearly. Will be back.

Shame on us for being naive. Shame on you for unethical practice…read more We have been using the auto shop for oil changes and repairs for years. Started noticing that every time we had something done (even an oil change) there ended up being something else (usually expensive) needed shortly there after. Ask for an evaluation for an issue, charged for evaluation and issue worsens? Final straw, after an oil change, oil leaking and causing major repairs ($1000+) needed to be done. And then issue not even resolved? Bad gasket? I think not. Bad practices? I think so. Don't be tempted by the coupons. Not to be trusted. We have learned our lesson. It was expensive. And hassle-filled.

I had to get one of my trucks tires examined for a possible tire plug. I decided to try this…read moreDiscount Tire location, because a coworker highly recommended them. Customer Service: 5 Professional: 5 Affordability: 5 Upon arrival, I could tell that they were extremely busy and a very popular business. I was greeted by Cameron, who was very professional and knowledgeable. After Cameron examined the tire he informed me that the tire was 10 years old and he stated it is unsafe to just plug it. So I decided to just buy 4 new tires for my tire, when Cameron gave me a very affordable quote. He informed me that he would be able to get the tires within 2 hours. He estimated that my truck would be ready within 8 hours, and just actually got it done within 6 hours. I'm very pleased and happy with this experience!!! Note: They honor a military discount with identification, which was very nice on a large purchase.

Exceptional service every single time. I don't know what the discount tire customer service entails…read morebut I would assume it is a rigorous training program because everyone here is so wonderful. I've been here maybe six times and it has always been a pleasant experience. The employees are so helpful and knowledgeable about the different tires and have great suggestions for the best value and quality. I always make an appointment online and it is a quick in and out. Would highly recommend appointment or you may have a longer wait.

Needed some back speaker grilles put on my Camry, and every automotive was asking $200-$300 since…read morethe entire backseat and panels had to be taken off. Nortons charged me $120. Was waiting maybe 45 min. Nice people.

I have been going there for like 10 years Shout out to Brian . Good Christian brother and they do…read moreawesome work . Always willing to help and very knowledgeable about their product . Ignore the people who say that they did not try and help them . They get busy and sometime you have to wait but I dont understand anyone thinking that you should drop everything the sec you open the door. Go see these guy ..they are the best period . Patrick Mathis

The only reason this company got one star is because the building is nice. The service is HORRIBLE…read more It started from day 1 when the installers tore up my fence and damaged my building. It took corporate to fix it. I have been begging for them to sell me a ramp for TWO years. I finally was able to purchase one through corporate but the local store has yet to deliver it and won't talk to me about it. Very incompetent. So in short, they stole my money. Buyer beware!

Kudos to Leonard Truck Accessories for coming through in the clutch. The latches on my bed liner…read morebroke off recently and after confirming Hudson Bros in Lexington had them in stock, I drove an hour+ to pick them up only to be told they weren't in stock and no one would have told me they were just 16 hours earlier. So Hudson's wasted over 2 hours of my time to call me a liar. I'll be moving all my business to Leonard going forward and highly recommend them for their cordial and quick service. Hudson's can take a hike! Oh and Leonard didn't even charge me for the replacement parts. Save yourself the Hudson's frustration and use Leonard's in W. Cola for your truck, building and accessory needs.