Had a great experience! Got my codes cleared very easily, general manager was helpfulread more

Honestly such a helpful store and manager!!…read more I came by because I had a question about something on the bottom of my car that was hanging off and scraping the road and I had no idea what it was or what to do about it. The manager came outside and checked it out for me and was just super informative and told me how to go about fixing it and answered all my questions about it. After that I mentioned that my brake light was out and he offered to take a look at it and helped change it for me! They really go above and beyond and are super helpful here!!! 10/10 :-)

Very much appreciate the staff here. They are easily the most efficient and friendly group of any…read moreother auto parts in Columbia. Helped me find what i needed and didn't waste my time. Appreciate it.

Best place to buy parts. Service and knowledge, Doesn't get better than the people who work in this…read morestore.

I had a ruptured air supply line to my rear brake chamber. To make things worse it was a holiday…read moreweekend. I called ahead and asked if they could make me a new air line. They could and even waited for me to arrive since I was 2 hours away. They quickly removed my old one, made the new one, and even installed it for me. All on a day they were " closed ". They were in the shop catching up on some things when I called them. These guys have earned my business anytime I need something done and am in the area. The price was more than reasonable and the service I recieved was second to none.

From the owner: Distributor of medium & heavy duty truck partsread more

Called on or about 02/23/26 looking for headlamp assembly for a 2015 hyundai Santa Fe Sport. Gave…read moreall pertinent information the gentleman at the business and in exchange he gave me price and availability of the part. I told the associate i would call back after approval to purchase the part. I called back on 3/3/2026 at about 09:28 and spoke to a female at which gave her the information i had and explained that i had called the week prior and just wanted to make the purchase. The associate became irritated and condescending because i asked if i had to give all the information i had previously gave. With a arrogant response she stated " thats what i just told you". This was after calling back and getting the vin and other information requested to insure the correct part was purchased. After the second conversation I decided my business was'nt worthy of her time or patience to assist me while at the same time i was attempting to take care of my customer. Needless to say convenience or pricing would not deter me from going elsewhere going forward. I hope she can reflect on how important customer service is and being polite and helpful is always a win.

My husband needed a glass sunroof for his car and we got an amazing deal on it and were able to get…read moreit the next day. Great customer service, very friendly staff. Thank you !

I had a pretty average experience at this O'Reilly's. On the positive side, the store was very…read moreclean and well-organized, which you can't always say for these types of stores. On the flip side, I asked for a part for my car, and the associate went and grabbed it for me, but was not very helpful in explaining how to install it, or at least providing me resources to find out how I could do so. Luckily, there was another customer who was able to help me, but that really should have been the employee's job. Overall, it wasn't a terrible experience, but this wouldn't be the first auto parts store I'd go to next time.

My car was side swiped one morning and I decided to get another mirror myself since insurance may…read moretake a long time and they could just reimburse me. I called first and received a quote of 76.00 dollars. When I went to go pick up the part , it actually totaled to be 90.00 dollars. The customer service was fine but the communication between the workers need some work.

We took our vehicle to this shop because our usual mechanic doesn't handle hybrid-related work, and…read moreunfortunately, this turned into a frustrating experience. After testing and finding the parts the estimate became much larger, but it had to be fixed. After getting the vehicle back we had issues again and took it back because it was under warranty. They initially replaced a cooling system hose, but we later found out that the brand new hose they installed had a pinhole leak. That alone raises concerns about the quality of parts they're using and their inspection process before returning a vehicle. Well, this of course was not covered. When we picked the car up...the 2nd time, the check engine light was on -- which it absolutely was NOT when we dropped it off. They told us the issue was an intermittent misfire and suggested additional diagnostic testing for over $400, followed by more charges for fuel injection cleaning and possibly even deeper engine work. It felt like they were stacking on expensive "next steps" without a clear diagnosis. Something didn't sit right, so we brought the car to our regular shop since this was no longer a "hybrid" issue. Within a short time, they found the real issue: a smashed spark plug -- and not even the same brand as the others that had all been replaced by me personally just six months ago. That's extremely concerning and points to careless or sloppy workmanship or sadly sabotage. Between installing a faulty hose, returning my car with a new warning light, and missing (or possibly causing) a very obvious issue, I've completely lost confidence in this shop. Familiarize yourself with your vehicle and exercise caution. Sadly, many are out to profit, even at your expense.

Only talked to them but they did help and pointed me in the right direction to get my truck fixed…read more Thanks so much!